Customer Ratings & Reviews
- Model:
- PTD60EBSRWS
- SKU:
- 6472685
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers highly value the 7.4 Cu. Ft. Smart Electric Dryer's performance, ease of use, and quiet operation. Many appreciate its large capacity and the various features it offers. However, some customers have expressed concerns about the dryer door's sturdiness and the heating element's reliability. The positive feedback on performance and features outweighs the negative comments regarding the door and heating element.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Dryer performance, Ease of use
Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer has worked so great! It dries my clothes fast and the settings are easy to use.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- We appreciate your purchase and are so glad to hear your dryer is working well for you. It isn't just beautiful it does an excellent job drying your clothes. One of the great things about this dryer is the Wrinkle Care cycle that helps prevent wrinkles by extending the tumble without the heat. The Sensor Dry is an Innovative dual thermistor technology continually monitors temperature and moisture to prevent over-drying and protect your laundry. If you have any questions on your dryer or any of your GE Appliances, please let us know. We are here to help! Joyce@GEA
- Pros mentioned:Overall performance
Great appliance.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent appliance. Very efficient and does a good job with clothes. Highly recommended
I would recommend this to a friendBrand response from GE Answers
Posted .Thanks for the great feedback! We're glad to hear your dryer is performing efficiently and keeping your clothes in top shape—recommendations like yours mean a lot. Lauren@GEAppliances
- Pros mentioned:Overall performance
GE quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely happy with this set from GE. Looks great, works great
I would recommend this to a friend - Pros mentioned:Ease of use, Noise level
Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work's really well,runs very quiet,easy to operate
I would recommend this to a friend - Pros mentioned:Dryer performance
Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great machine runs awesome way faster then my old one..
I would recommend this to a friend - Pros mentioned:Overall performance
Great Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this smart dryer. Highly recommend.
I would recommend this to a friend - Pros mentioned:Dryer performance
Ms
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The smart dryer has a large tub, which is important to me. Since it is more high tech than dryers of yesterday, one must read the instructions carefully, prior to use. However, the installation tech was great at reviewing operating instructions post installation.
I would recommend this to a friend New news
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love to look of it. Wish it dried a little better but overall, a great product!
I would recommend this to a friend- Pros mentioned:Overall performance
Recommended
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price I think they are very goodi like it a lot
I would recommend this to a friend - Cons mentioned:Heating element
Works fantastic and quickly
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would give it a 5, but 7 months in the heating element went out. While it was covered under warranty…my husband tried to fix it and broke it. I just ordered a replacement.
I would recommend this to a friend - Pros mentioned:Noise level, Overall performance
Amazing washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing machine. Love how quiet and efficient it is
I would recommend this to a friend Sleek and Smart
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this and the price. Sleek and clean look. Great optons as well for drying
I would recommend this to a friend- Cons mentioned:Heating element
It sucks.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked sort of ok for 15 months then stopped heating. Went through all the basic stuff by making sure the lint trap and vent were clear. No major blockages were found. That was yesterday. Today it’s back to not heating at all. A 90 minute timed cycle left my clothes still damp. It now takes 2-3 cycles to get my clothes dry. This is a huge problem because we are a household of 7 and now can’t do laundry. TL;DR spend your $1000 on something better.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .If you have not already done so, we recommend you disconnect power to your dryer for 2-3 minutes to reset the electronics as well as the breakers. If you continue to have difficulties with the drying performance once power is restored, we encourage you to send us (GE Appliances) a private message on one of our social channels (Facebook, Instagram) with your contact information, model and serial numbers, service history, and a copy of your review so we can research your situation. -Vikki@GEAppliances
- Pros mentioned:Ease of use
Both washer and dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy instalation easy to use. No issues with the set can be linked to wifi and use a app and get notifications when the cycles are complete
I would recommend this to a friend - Pros mentioned:Capacity
GE Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good solid dryer. More bells & whistles than we need, but it gets the job done. Love the large capacity!
I would recommend this to a friend - Pros mentioned:Ease of use, Noise level
Great machine
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is great, machine is nearly perfect, is quiet, and simple to use.
I would recommend this to a friend EST Buy failed us.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The equipment is very nice and exceeded my expectations. However, the crew that delivered did not bring any of the parts needed in have a working appliance. When I purchased this on line there was no notice that I would need additional parts to get it operating. A major dissappointment.
I would recommend this to a friend- Cons mentioned:Heating element
Terrible product, terrible service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this Dryer since January of 2023, right after the warranty ran out the heat stopped working. Even as a total tech member I had to pay for a service call. The tech fixed the heat, but the next day it broke again. He had to order a part which took a few days to arrive and come back. Shortly after that was fixed another part broke and had to be fixed. Every time there was an issue it took days to get a tech out. No dryer with 3 kids is certainly a challenge. After all of this was fixed it stopped heating again. Best Buy should have replaced the dryer but wouldn’t and wanted me to pay again for a technician to come out. I refused to pay and cut my losses on this dryer and bought a new one. Dave the local technician was great and even gave me his cell number to help expedite if issues kept happening (which they did). I am disappointed with the service I was provided given I was a total tech member and have spent a good amount of money at Best Buy. I will never buy an appliance from there again.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Your feedback is important, and we do appreciate you taking the time to share it with us. -Vikki@GEAppliances
- Pros mentioned:Dryer performance, Ease of use
Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a great job for its intended use. Easy to operate.
I would recommend this to a friendBrand response from GE Answers
Posted .Greetings - Thank you for your feedback! We're glad to hear that your dryer is doing a great job and is easy to operate. If you have any more comments or if there's anything else we can assist you with, please feel free to let us know. Enjoy your dry and fresh laundry! -Kacie@GEAppliances
- Pros mentioned:Capacity, Dryer performance
Dryer!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A lot of cycle options huge capacity! Dries perfectly
I would recommend this to a friendBrand response from GE Answers
Posted .Hello! Thanks for taking the time to share your thoughts. We love knowing that you are satisfied with this dryer's 7.4 cu. ft. capacity and performance. We know you will continue to enjoy this model and its features for years to come. Thank you for choosing GE Appliances. Wishing you the best! Julia@GEAppliances