Customer Ratings & Reviews
- Model:
- PTD60EBSRWS
- |
- SKU:
- 6472685
Customer reviews
Rating 4.2 out of 5 stars with 904 reviews
(904 customer reviews)Rating by feature
- Capacity4.7
Rating 4.7 out of 5 stars
- Dry Time4.2
Rating 4.2 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the overall and dryer performance of the 7.4 Cu. Ft. Smart Electric Dryer, as well as its ease of use, large capacity, and quiet operation. Many appreciate the dryer's aesthetic appeal, value for the price, convenient size, and design. However, some customers have expressed concerns about the door's sturdiness and the heating element.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Heating element
Rated 1 out of 5 stars
Terrible product, terrible service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this Dryer since January of 2023, right after the warranty ran out the heat stopped working. Even as a total tech member I had to pay for a service call. The tech fixed the heat, but the next day it broke again. He had to order a part which took a few days to arrive and come back. Shortly after that was fixed another part broke and had to be fixed. Every time there was an issue it took days to get a tech out. No dryer with 3 kids is certainly a challenge. After all of this was fixed it stopped heating again. Best Buy should have replaced the dryer but wouldn’t and wanted me to pay again for a technician to come out. I refused to pay and cut my losses on this dryer and bought a new one. Dave the local technician was great and even gave me his cell number to help expedite if issues kept happening (which they did). I am disappointed with the service I was provided given I was a total tech member and have spent a good amount of money at Best Buy. I will never buy an appliance from there again.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Your feedback is important, and we do appreciate you taking the time to share it with us. -Vikki@GEAppliances
- Pros mentioned:Dryer performance
Rated 5 out of 5 stars
Recommend
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first ever dryer purchase. It dries well and is energy efficient. Recommend.
This review is from GE Profile - 7.4 Cu. Ft. Smart Electric Dryer with Sanitize Cycle and Sensor Dry - Diamond Gray
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Amazing product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love it! Not a single issue to be found!
This review is from GE Profile - 7.4 Cu. Ft. Smart Electric Dryer with Sanitize Cycle and Sensor Dry - Diamond Gray
I would recommend this to a friend - Cons mentioned:Door
Rated 4 out of 5 stars
GE Profile dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the way this dryer gets the job done. I only gave 4 stars because it’s somewhat hart to open & close the dryer door. Also it’s inconvenient that the door does not stay open while loading…constantly swinging closed.
This review is from GE Profile - 7.4 Cu. Ft. Smart Electric Dryer with Sanitize Cycle and Sensor Dry - Diamond Gray
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Amazing!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, works better than expected and has many options
This review is from GE Profile - 7.4 Cu. Ft. Smart Electric Dryer with Sanitize Cycle and Sensor Dry - Diamond Gray
I would recommend this to a friend Rated 5 out of 5 stars
Perfect
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy is my go-to store for electronics. They have a wide variety of products, fast shipping, and great deals. The in-store experience is also fantastic, with friendly and knowledgeable staff. I always find what I need, and the quality is top-notch. Highly satisfied every time I shop there.
I would recommend this to a friend- Pros mentioned:Capacity, Noise level
Rated 5 out of 5 stars
GE Dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product very large capacity, silent - does good job
This review is from GE Profile - 7.4 Cu. Ft. Smart Electric Dryer with Sanitize Cycle and Sensor Dry - Diamond Gray
I would recommend this to a friendBrand response from GE Answers
Posted .Hello-We appreciate you taking the time to send us your review. We are glad you are loving your new dryer unit and the large capacity that it has. We hope this unit continues to impress for many years. We are here if there is anything you need in the future. Sincerely- Dianna@GEA
- Pros mentioned:Noise level
Rated 5 out of 5 stars
Best bang for the buck!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the soft press design, digital displays and Bluetooth capabilities. They’re so quiet and can hardly tell they’re running!
This review is from GE Profile - 7.4 Cu. Ft. Smart Electric Dryer with Sanitize Cycle and Sensor Dry - Diamond Gray
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like this dryer. Very good product. Works very well.
I would recommend this to a friend Rated 4 out of 5 stars
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great color. The dryer works good. It does take a little longer to dryer
This review is from GE Profile - 7.4 Cu. Ft. Smart Electric Dryer with Sanitize Cycle and Sensor Dry - Diamond Gray
I would recommend this to a friendRated 4 out of 5 stars
EST Buy failed us.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The equipment is very nice and exceeded my expectations. However, the crew that delivered did not bring any of the parts needed in have a working appliance. When I purchased this on line there was no notice that I would need additional parts to get it operating. A major dissappointment.
This review is from GE Profile - 7.4 Cu. Ft. Smart Electric Dryer with Sanitize Cycle and Sensor Dry - Diamond Gray
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great appliance.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent appliance. Very efficient and does a good job with clothes. Highly recommended
I would recommend this to a friendBrand response from GE Answers
Posted .Thanks for the great feedback! We're glad to hear your dryer is performing efficiently and keeping your clothes in top shape—recommendations like yours mean a lot. Lauren@GEAppliances
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
So far, so good!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to purchase a high-quality washer dryer set and this GE Profile was exactly what I needed! Super easy to use, lots of drying options, and highly efficient. Love the color, too.
This review is from GE Profile - 7.4 Cu. Ft. Smart Electric Dryer with Sanitize Cycle and Sensor Dry - Diamond Gray
I would recommend this to a friend - Pros mentioned:Noise level, Overall performance
Rated 5 out of 5 stars
New GE Dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet. Works very well. Great value. Would highly recommend!
I would recommend this to a friend - Pros mentioned:Dryer performance
Rated 3 out of 5 stars
Easy use, but not satisfactory
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this dryer (and washer set) four days ago, and I will be returning my purchase. When delivered, I noticed that the dryer has a dent. I called customer service, and they said they could replace it. However, I was not satisfied with my overall experience with the dryer/washer set. In addition, not all of my clothes would dry properly at its highest setting the first cycle. So, I decided to return my purchase.
This review is from GE Profile - 7.4 Cu. Ft. Smart Electric Dryer with Sanitize Cycle and Sensor Dry - Diamond Gray
No, I would not recommend this to a friend - Pros mentioned:Ease of use, Noise level
Rated 5 out of 5 stars
Super quiet love itdryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs great Super quiet love it easy to use best dryer I’ve ever owned
This review is from GE Profile - 7.4 Cu. Ft. Smart Electric Dryer with Sanitize Cycle and Sensor Dry - Diamond Gray
I would recommend this to a friend Rated 4 out of 5 stars
Dryer most have
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I actually like this dryer. Love the color and sleek look. I would definitely recommend.
This review is from GE Profile - 7.4 Cu. Ft. Smart Electric Dryer with Sanitize Cycle and Sensor Dry - Diamond Gray
I would recommend this to a friend- Pros mentioned:Dryer performance
Rated 4 out of 5 stars
Good dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was never a huge fan of GE appliances but this dryer is pretty descent. Easy controls and drys the clothes thoroughly. Could use a larger lint screen.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great product for great value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had this dryer for about a month now and so far so good! A little on the loud side but it doesn’t bother me so much. Love the ease of the functions
This review is from GE Profile - 7.4 Cu. Ft. Smart Electric Dryer with Sanitize Cycle and Sensor Dry - Diamond Gray
I would recommend this to a friend Rated 5 out of 5 stars
Appliances
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great job. Great Service. Showed up when scheduled installed the product with no issues. I would highly reccommend.
This review is from GE Profile - 7.4 Cu. Ft. Smart Electric Dryer with Sanitize Cycle and Sensor Dry - Diamond Gray
I would recommend this to a friend

























