Customer Ratings & Reviews
- Model:
- PTD60EBSRWS
- SKU:
- 6472685
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers highly value the 7.4 Cu. Ft. Smart Electric Dryer's performance, ease of use, and quiet operation. Many appreciate its large capacity and the various features it offers. However, some customers have expressed concerns about the dryer door's sturdiness and the heating element's reliability. The positive feedback on performance and features outweighs the negative comments regarding the door and heating element.
This summary was generated by AI based on customer reviews.
Good Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like my Dryer but my very 1st small load I did burn the 2 items I guess I had it to high
I would recommend this to a friend- Pros mentioned:Overall performance
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome features, love the color. Works great. Fast
I would recommend this to a friendBrand response from GE Answers
Posted .Congratulations on your new GE Profile dryer! We're happy to hear that the unit has been working great for you. Thanks for being apart of the GE family, and hope you have a great day! All the best. - Don@GEA
- Pros mentioned:Dryer performance
Easy use, but not satisfactory
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this dryer (and washer set) four days ago, and I will be returning my purchase. When delivered, I noticed that the dryer has a dent. I called customer service, and they said they could replace it. However, I was not satisfied with my overall experience with the dryer/washer set. In addition, not all of my clothes would dry properly at its highest setting the first cycle. So, I decided to return my purchase.
No, I would not recommend this to a friend Clothes Don't Dry Completely...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this dryer as a set with the washer. This dryer has not been playing nice with us. We understand we might have had a slight learning curve with this new dryer, but we have tried everything to get our clothes dry. We read and re-read the manual, tried things our own way, and even with WASHER LINK enabled, our clothes still need more time. EXAMPLE 1: I washed TEN large bath towels and 12 face cloths. On WASHER LINK, the dryer sets to TOWELS mode. When the drying cycle is complete, the towels come out slightly damp and not hot, but somewhat warm. I have to run a QUICK DRY which adds about 25 more minutes to drying time (and to my electric bill), in order to get dry, hot towels. EXAMPLE 2: My wife washes everything by separating heavy's and light clothing. Clothes come out of the washer with no wrinkles and not wet. She puts the clothes in the dryer according the load and let's it run. When the cycle is complete, some clothes are dry, but most of the load is really wrinkled or damp. This was installed by a Best Buy contractor, who leveled the dryer, put a new vent pipe in, and taped the seams. I'm not sure what is wrong, but I'm going to reach out to GE, we may have a defective dryer. My 15 year old (which I still have), does a better job than this new one.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We regret to hear about your difficulty. We recommend checking the vent hose and the wall cap on the outside of your home looking for any type of obstruction or blockage as either could affect dry performance. If you continue to experience long dry times, please call GE Appliances Service at 1-800-432-2737 to schedule an appointment to have your dryer checked by a factory trained technician.
- Pros mentioned:Dryer performance, Ease of use
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very spacious dryer and great look. Very easy to operate, thank you
I would recommend this to a friend - Pros mentioned:Capacity, Noise level
GE Dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product very large capacity, silent - does good job
I would recommend this to a friendBrand response from GE Answers
Posted .Hello-We appreciate you taking the time to send us your review. We are glad you are loving your new dryer unit and the large capacity that it has. We hope this unit continues to impress for many years. We are here if there is anything you need in the future. Sincerely- Dianna@GEA
- Pros mentioned:Ease of use
Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer is much easier to operate than the washer. I highly recommend it. BUT skip the ecodry button. Clothes will be damp when cycle is over.
I would recommend this to a friend - Cons mentioned:Door
GE Profile dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the way this dryer gets the job done. I only gave 4 stars because it’s somewhat hart to open & close the dryer door. Also it’s inconvenient that the door does not stay open while loading…constantly swinging closed.
I would recommend this to a friend - Pros mentioned:Dryer performance
Good dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was never a huge fan of GE appliances but this dryer is pretty descent. Easy controls and drys the clothes thoroughly. Could use a larger lint screen.
I would recommend this to a friend - Pros mentioned:Capacity
GE Profile
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quick dry. Great for comforters and big bulky items as well as smaller loads
I would recommend this to a friendBrand response from GE Answers
Posted .We’re thrilled to learn that you’re enjoying the performance and large capacity from your new GE Profile washer! We strive to make sure our products are made with the best quality for our consumers. Make sure you download the SmartHQ app to take advantage of the smart features that this unit offers.
best dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good quality and price, best value for all reviewed
I would recommend this to a friend- Pros mentioned:Ease of use
None
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and easy to use. Timer is easy to select as well as dry time, easy to install with clear instructions on how to use
I would recommend this to a friendBrand response from GE Answers
Posted .Hello - Thank you for sharing your positive experience with your dryer. We're delighted to hear that you find it to be of good quality, easy to use, and straightforward to install. Your feedback is valuable, and we're glad to know that the product met your expectations. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. Happy drying! -Kacie@GEAppliances
Not impressed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t been able to fully figure out how to use this washer yet. I’d like to be able to control the water level however the sensor doesn’t allow it.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
I justblove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it it did have a little dent in it but it works great
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for sharing your experience and choosing a GE Profile dryer for your home! This has some really great features and we are happy that you are loving it so far. If you need help in regard to the dent on your unit you can reach out to bestbuy.com customer service department at 1-888-237-8289, or call your local store. Dianna@GProfile
- Pros mentioned:Noise level, Overall performance
New GE Dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet. Works very well. Great value. Would highly recommend!
I would recommend this to a friend very low quality control
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washing machine arrived with a dent on one side and a misaligned lid. I had to replace it, which took more than a week. The washing machine doesn't cover all the clothes with water due to the high-efficiency system.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thanks for sharing your feedback on your new washer. High-efficiency washing machines require less water while providing effective cleaning action. You may notice that the water level is lower than on your previous washer and may not cover the top level of the clothes. This is normal. -- To best address your dent concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either address your concern or direct you to your local store for further assistance. Lauren@GEAppliances
- Pros mentioned:Ease of use, Noise level
Super quiet love itdryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs great Super quiet love it easy to use best dryer I’ve ever owned
I would recommend this to a friend - Pros mentioned:Ease of use
It works well!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a easy install and the dryer and washing machine function as theyre intended!
I would recommend this to a friend - Pros mentioned:Dryer performance
Satisfied
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice diamond gray color, dries clothes consistently
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for contacting us with your feedback. We are so glad to hear that you are happy with the color and that its drying your clothes well for you! We hope it continues to work great for many years and if there is anything else we can help with please let us know. Sincerely-Dianna@GEA
- Pros mentioned:Capacity
Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!! Lots of room!!! Can do all my linens and quilts instead of going to laundromat
I would recommend this to a friend