Customer Ratings & Reviews
- Model:
- PTD60EBSRWS
- SKU:
- 6472685
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers highly value the 7.4 Cu. Ft. Smart Electric Dryer's performance, ease of use, and quiet operation. Many appreciate its large capacity and the various features it offers. However, some customers have expressed concerns about the dryer door's sturdiness and the heating element's reliability. The positive feedback on performance and features outweighs the negative comments regarding the door and heating element.
This summary was generated by AI based on customer reviews.
Mixed bag, and not as great as we'd hoped
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, I feel like it's sort of a mixed bag. For one, I really like the ability to customize the settings. We also really appreciate the app connectivity which helps us to restart the dryer as it comes towards its end. That takes me to the parts that we don't quite like: For some reason, it does not dry our clothes efficiently. And it is paired up with a partner washing machine that supposedly alerts the dryer as to the settings it needs to employ. That seemed to never work, and then we just dry everything on the highest setting, which sadly never gets the job done the first time through. We actually need to constantly run a second cycle to get it to dry. Seeing as we were replacing a dryer that was about 20 years old where we had to do the same thing, this is very frustrating for such an expensive and new piece of technology. So four stars for the app connectivity and the multitude of settings, but two stars for its sad inability to properly dry a normal load of clothing.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hey there - thanks for taking the time to write a review! It’s great to learn that you’re appreciating the app connectivity but we’re sorry that you’re having issues with your clothes not drying. We understand how disappointing it is when a new appliance doesn’t work as expected, and we’d like to share some tips that will help. Check out the Troubleshooting Tips on page 12 of your manual to learn some ways to improve dryer performance: https://content.syndigo.com/asset/c9df6ad6-e1cb-4459-91da-921c68ef048b/original.pdf -- However, if you continue experiencing poor dryer performance, service may be needed. You can schedule online by visiting the GE Appliances website or by calling 1-800-432-2737. Thanks again for sharing your great feedback on this model - we will be sure to share it with our engineering and design teams for future considerations. Please reach out anytime if there is anything we can assist with and have a great day! Lauren@GEA
Super loud set
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only reason I am giving these a 3 is because of the price and appearance. We had these for two days and scheduled a return because of how loud they are (the dryer in this set also). Best Buy has been great to deal with and made the return seamless. Also, compared to the LG I used to have the door, lint trap and detergent thing feel super cheap.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Your feedback is important, and we do appreciate you taking the time to share it with us. -Vikki@GEAppliances
- Pros mentioned:Overall performance
Much needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All okay. That is all I have to say at this time. Keep moving on.
I would recommend this to a friend Smart Amazing Machine
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the size it is Big. Set it up in the app it will tell you when its complete. Also use it with Alexa she will announce when the job is done. Love it.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there - thanks so much for your positive feedback! We’re delighted to hear that you find our dryer amazing and appreciate its spacious design. It’s great to know that the app integration and compatibility with Alexa enhance your user experience as well. If you ever have further questions or comments in the future, please don’t hesitate to reach out anytime. We’re happy to help! Take care. Lauren@GEAppliances
New washer dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and service. Washer and dryer was delivered when they said. I had a dryer issue the Sunday before Christmas and BB customer service scheduled for a new dryer to be delivered on Tuesday (Christmas Eve. Wow great job Best Buy
I would recommend this to a friend- Pros mentioned:Ease of use
Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast dry and it is easy to use ! Grandkids love seeing the clothes dry !
I would recommend this to a friend Easy Use machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am 69 year old Blind Veterant and can use this produck with ease without any help
I would recommend this to a friend- Pros mentioned:Overall performance
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Open item, works great. No issues with the machine. It had a slight scratch but that was fine.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello - Thank you for your purchase. We are so happy to hear your new dryer is working well for you without any issues. If you have any questions in the future, please let us know. We are happy to help! Don@GEA
- Pros mentioned:Ease of use
Kresak Farms LLC
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome clothes dryer! Very easy to use! Best clothes dryer ever! The price was very affordable !
I would recommend this to a friendBrand response from GE Answers
Posted .This is a great dryer model! It's equipped with the My Cycle setting to streamline your laundry process by saving your favorite dryer settings for future use. We're happy to hear you're enjoying this dryer and we're confident it'll continue to serve you well for years to come.
- Pros mentioned:Overall performance
pleased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.replaced a really old dryer. So far very pleased with this purhase.
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for your review and choosing a GE Appliance washer to replace your old dryer unit. We have heard great things about this unit, and we are happy to hear that you are pleased with it so far. We think you will be impressed with this unit for many years!
Washer & Dryer
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a new washer- so of course I got a matching dryer too! Love the gray color! Works great- No complaints . I would buy again
I would recommend this to a friend- Cons mentioned:Door
GE Dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it. It completely dries my clothes in 40 mins. Only complaint is that I have to slam the door to make it close
I would recommend this to a friend Open box deal
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer is high tech and has a lot of good features
I would recommend this to a friend- Pros mentioned:Overall performance
Quality Dryer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product with prompt, professional installation.
I would recommend this to a friend - Pros mentioned:Capacity
My amazing druer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding dryer and just amazing on how much you can fit inside and it also has a light inside
I would recommend this to a friend - Pros mentioned:Overall performance
Greater Dryer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing dryer and don’t have any complaints with it. Overall A+
I would recommend this to a friend - Pros mentioned:Noise level
Dryer review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value, looks good and is very quiet. Will definitely keep the wife off your back
I would recommend this to a friend - Pros mentioned:Dryer performance
Great Dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this dark color dryer. I haven't used it yet but I'm confident it will perform well.
I would recommend this to a friend - Pros mentioned:Capacity
Good dryer for the value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dryer for the price. capacity is great for heavy bedding or towels.
I would recommend this to a friend - Pros mentioned:Overall performance
My new dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My new dryer is so efficient I love it! It’s a really nice looking dryer too!
I would recommend this to a friend