Customer Ratings & Reviews
- Model:
- PTD60EBSRWS
- SKU:
- 6472685
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers highly value the 7.4 Cu. Ft. Smart Electric Dryer's performance, ease of use, and quiet operation. Many appreciate its large capacity and the various features it offers. However, some customers have expressed concerns about the dryer door's sturdiness and the heating element's reliability. The positive feedback on performance and features outweighs the negative comments regarding the door and heating element.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Noise level
Great product works very well
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product works very well. it is also very quite.
I would recommend this to a friend - Pros mentioned:Noise level
2 thumbs up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good. Quick dry time. Not a lot of noise.easy use
I would recommend this to a friend Best Buy the best
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this machine and the installation thank you- quick easy
I would recommend this to a friend- Pros mentioned:Dryer performance
GE Profile dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well with dryer sheets for lint-free laundry. Love how the clothes come out dry.
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there - thanks for sharing your thoughts on your beautiful GE Profile Smart Dryer! It’s great to hear that it is working well for you and that your clothes come out dry every time. We appreciate your feedback, as it truly helps our engineering and design teams know that they are on the right track to providing quality, convenient products for our customers. Please feel free to reach out anytime if there is anything we can assist with and have a great day! Lauren@GEA
- Cons mentioned:Door
Good..but..
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does everything right except the door is so aggressive and loud. Just opening it can move the entire machine till the loud pop release of the mechanism. Definitely off-putting.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for taking the time to send us your feedback. We are sorry to hear that your door is hard to open on your unit. IF you would like to make sure that the latch is on the unit properly you can call one of our service techs to come take a look ato it for you. Ill put the number below for your refrence.
GE Appliance Service
1-800-GECares (1-800-432-2737)
Monday – Friday: 8 a.m. – 8 p.m. ET
Saturday – Sunday: Closed
Please let us know if there is anything else we can help you out with in the future. Sincerely- Dianna@GEA
- Pros mentioned:Dryer performance
Quality dryer, very happy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple and elegant design, it dries clothes perfectly without torching them. Very happy with this dryer so far.
I would recommend this to a friend - Pros mentioned:Noise level
Quite and sturdy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was prompt. It is top notch. Very quite when running
I would recommend this to a friend - Pros mentioned:Dryer performance
Mrs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it so far as its performing well for me as expected
I would recommend this to a friend Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer is nice but keep finding my self having to dry multiple times even on the longest setting on highest heat
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're glad you reached out. For help with your concern, please review the troubleshooting tips in the "Clothes take too long to dry" section on pg. 12 of the Owner's Manual. If this information doesn't prove helpful, we recommend scheduling a service appointment for one of our Bodewell technicians to assess your unit. You can schedule an appointment by calling us at: 833-4BODEWELL (833-426-3393), Monday – Friday: 8 a.m. – 8 p.m. ET, Saturday – Sunday: Closed. -Don@GEAppliances
Great installation customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.During installation, a pipe was broken by accident. My installation tech was extremely remorseful, went and got the materials to fix the break, and helped us file a claim in order to get refunded from charges. Great experience.
I would recommend this to a friend- Pros mentioned:Dryer performance
dryer
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to operate , dry well and control timing. good product
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for taking the time to send us your review. We are happy to hear you are enjoying your new dryer unit and has been easy to operate as well. We hope it's become a great addition to your home and if there is anything else you may need in the future, please let us know. We are happy to help! Take care-Dianna@GEA
Fantastic dryer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best dryer I’ve ever owned. The WiFi connection is a great feature and the musical tones are better than the standard buzzing old dryers have
I would recommend this to a friend- Cons mentioned:Heating element
Heating element broke twice in 90 days
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer was very disappointing. It takes longer than expected to dry and the heating element is bad. It broke down on me twice. I had to pay a deductible to have the repair work down. 94 days later, the heating element went out again and since the work is only warrantied for 90 days, theyre making me pay the $125 deductible again and BB wont do the right thing and cover it. Terrible service on a bad product.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We regret to hear about your experience with your dryer. Please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full model and serial numbers, any service confirmation or case numbers you have, along with a copy of this review.
Love
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this dryer the fact that I can save my preferred settings on each mode too phenomenal
I would recommend this to a friendDryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Still figuring out settings to work with heavier loads. Wish it had louder done time.
I would recommend this to a friendAverage dryer for GE
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good dryer. Like that it sense what the cycle the washer was on so you don’t have to set it.
I would recommend this to a friend- Pros mentioned:Noise level
GE Profile Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great appliance, very quiet machine, great amount of choices for drying
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you so much for taking the time to contact us with your feedback. We are so happy to hear that you are enjoying your purchase and all the feaures! We thank you for being a GE Appliances customer. If you need anything else in the future, please let us know. Take care! Dianna@GEA
- Pros mentioned:Capacity
GE Profile Dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Would highly recommend. The capacity is fantastic.
I would recommend this to a friend - Pros mentioned:Capacity
GEDryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased with the matching washer. Set looks great. Large capacity. Many drying options.
I would recommend this to a friend Good dryer for the money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish the lint basket was located on the top of the dryer instead of inside the drum. Would also be nice if the lint basket was a little larger. Happy with the way it dries clothes.
I would recommend this to a friend
