Customer Ratings & Reviews
- Model:
- PTD60EBSRWS
- |
- SKU:
- 6472685
Customer reviews
Rating 4.2 out of 5 stars with 848 reviews
(848 customer reviews)Rating by feature
- Capacity4.7
Rating 4.7 out of 5 stars
- Dry Time4.3
Rating 4.3 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers highly value the 7.4 Cu. Ft. Smart Electric Dryer's performance, ease of use, and quiet operation. Many appreciate its large capacity and the various features it offers. However, some customers have expressed concerns about the dryer door's sturdiness and the heating element's reliability. The positive feedback on performance and features outweighs the negative comments regarding the door and heating element.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Noise level
Rated 5 out of 5 stars
2 thumbs up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good. Quick dry time. Not a lot of noise.easy use
This review is from GE Profile - 7.4 Cu. Ft. Smart Electric Dryer with Sanitize Cycle and Sensor Dry - Diamond Gray
I would recommend this to a friend Rated 5 out of 5 stars
PERF CHOICE
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.IVE ONLY HAD THE DRYER FOR ABOUT 2 WEEKS BUT OVERALL I LIKE IT. I STILL NEED TO GO THROUGH ALL THE OTHER SETTINGS .
This review is from GE Profile - 7.4 Cu. Ft. Smart Electric Dryer with Sanitize Cycle and Sensor Dry - Diamond Gray
I would recommend this to a friendRated 4 out of 5 stars
Dryer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would of given 5 stars but buying the cord separately that should come for this 600 dollar dryer should be free
This review is from GE Profile - 7.4 Cu. Ft. Smart Electric Dryer with Sanitize Cycle and Sensor Dry - Diamond Gray
I would recommend this to a friend- Pros mentioned:Noise level
Rated 5 out of 5 stars
Quite and sturdy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was prompt. It is top notch. Very quite when running
This review is from GE Profile - 7.4 Cu. Ft. Smart Electric Dryer with Sanitize Cycle and Sensor Dry - Diamond Gray
I would recommend this to a friend Rated 5 out of 5 stars
would buy again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a good job. Lot of different settings for various fabric and needs.
I would recommend this to a friendRated 5 out of 5 stars
Amazing dryer
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the front access of this dryer and over all it does a great job!
This review is from GE Profile - 7.4 Cu. Ft. Smart Electric Dryer with Sanitize Cycle and Sensor Dry - Diamond Gray
I would recommend this to a friend- Pros mentioned:Dryer performance
Rated 5 out of 5 stars
Mrs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it so far as its performing well for me as expected
This review is from GE Profile - 7.4 Cu. Ft. Smart Electric Dryer with Sanitize Cycle and Sensor Dry - Diamond Gray
I would recommend this to a friend Rated 1 out of 5 stars
Does not dry
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer stopped heating up after 15 months. It takes at least 3 cycles for one load to dry and sometimes even more. I called GE customer service and the first thing they offer is to send a technician for a fee when they know this issue has been reported by prior customers and nothing has been done. This dryer is a big fire hazard and should be recalled. Not having a dryer has caused a huge inconvenience for this family of 5. Do not buy this product and save yourself the stress and headache.
This review is from GE Profile - 7.4 Cu. Ft. Smart Electric Dryer with Sanitize Cycle and Sensor Dry - Diamond Gray
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for taking the time to write a review. We're glad to hear that you're currently working with our team to get this situation taken care of. If you have any additional questions, we're here. -Arnesha@GEAppliances
- Pros mentioned:Dryer performance
Rated 5 out of 5 stars
dryer
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to operate , dry well and control timing. good product
This review is from GE Profile - 7.4 Cu. Ft. Smart Electric Dryer with Sanitize Cycle and Sensor Dry - Diamond Gray
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for taking the time to send us your review. We are happy to hear you are enjoying your new dryer unit and has been easy to operate as well. We hope it's become a great addition to your home and if there is anything else you may need in the future, please let us know. We are happy to help! Take care-Dianna@GEA
- Pros mentioned:Noise level
Rated 5 out of 5 stars
GE Profile Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great appliance, very quiet machine, great amount of choices for drying
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you so much for taking the time to contact us with your feedback. We are so happy to hear that you are enjoying your purchase and all the feaures! We thank you for being a GE Appliances customer. If you need anything else in the future, please let us know. Take care! Dianna@GEA
- Pros mentioned:Capacity
Rated 5 out of 5 stars
GE Profile Dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Would highly recommend. The capacity is fantastic.
This review is from GE Profile - 7.4 Cu. Ft. Smart Electric Dryer with Sanitize Cycle and Sensor Dry - Diamond Gray
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
GEDryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased with the matching washer. Set looks great. Large capacity. Many drying options.
This review is from GE Profile - 7.4 Cu. Ft. Smart Electric Dryer with Sanitize Cycle and Sensor Dry - Diamond Gray
I would recommend this to a friend Rated 5 out of 5 stars
Great installation customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.During installation, a pipe was broken by accident. My installation tech was extremely remorseful, went and got the materials to fix the break, and helped us file a claim in order to get refunded from charges. Great experience.
This review is from GE Profile - 7.4 Cu. Ft. Smart Electric Dryer with Sanitize Cycle and Sensor Dry - Diamond Gray
I would recommend this to a friendRated 4 out of 5 stars
Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Still figuring out settings to work with heavier loads. Wish it had louder done time.
This review is from GE Profile - 7.4 Cu. Ft. Smart Electric Dryer with Sanitize Cycle and Sensor Dry - Diamond Gray
I would recommend this to a friendRated 4 out of 5 stars
Average dryer for GE
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good dryer. Like that it sense what the cycle the washer was on so you don’t have to set it.
This review is from GE Profile - 7.4 Cu. Ft. Smart Electric Dryer with Sanitize Cycle and Sensor Dry - Diamond Gray
I would recommend this to a friend- Pros mentioned:Noise level
Rated 5 out of 5 stars
GE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this set! Quiet, cleans and dries perfectly!
This review is from GE Profile - 7.4 Cu. Ft. Smart Electric Dryer with Sanitize Cycle and Sensor Dry - Diamond Gray
I would recommend this to a friend Rated 5 out of 5 stars
Fantastic dryer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best dryer I’ve ever owned. The WiFi connection is a great feature and the musical tones are better than the standard buzzing old dryers have
This review is from GE Profile - 7.4 Cu. Ft. Smart Electric Dryer with Sanitize Cycle and Sensor Dry - Diamond Gray
I would recommend this to a friend- Pros mentioned:Dryer performance
Rated 5 out of 5 stars
dryer rev
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's great, quiet and washed clothes very well. Love it
This review is from GE Profile - 7.4 Cu. Ft. Smart Electric Dryer with Sanitize Cycle and Sensor Dry - Diamond Gray
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for taking the time to send us your feedback and being a valued GEA customer! We are so happy that your dryer has been working great and you are loving it! We hope it continues to impress you for many years. We are here if there is anything else you need in the future. Sincerely- Dianna@GEA
- Pros mentioned:Dryer performance
Rated 5 out of 5 stars
dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works and looks amazing, no problems at all. love how i can have my own setting.
This review is from GE Profile - 7.4 Cu. Ft. Smart Electric Dryer with Sanitize Cycle and Sensor Dry - Diamond Gray
I would recommend this to a friend - Cons mentioned:Heating element
Rated 1 out of 5 stars
Heating element broke twice in 90 days
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer was very disappointing. It takes longer than expected to dry and the heating element is bad. It broke down on me twice. I had to pay a deductible to have the repair work down. 94 days later, the heating element went out again and since the work is only warrantied for 90 days, theyre making me pay the $125 deductible again and BB wont do the right thing and cover it. Terrible service on a bad product.
This review is from GE Profile - 7.4 Cu. Ft. Smart Electric Dryer with Sanitize Cycle and Sensor Dry - Diamond Gray
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We regret to hear about your experience with your dryer. Please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full model and serial numbers, any service confirmation or case numbers you have, along with a copy of this review.
























