Customer Ratings & Reviews

It does everything right except the door is so aggressive and loud. Just opening it can move the entire machine till the loud pop release of the mechanism. Definitely off-putting.

Looks great and works great. Easy to follow controls.

Good price, nice staff I highly recommend best buy for appliances

Great product works very well. it is also very quite.

This dryer has worked very well since we bought it

Works good. Quick dry time. Not a lot of noise.easy use

Great product! Would highly recommend. The capacity is fantastic.

Excellent ! Perfect for my family needs and space !

Delivery was prompt. It is top notch. Very quite when running

Purchased with the matching washer. Set looks great. Large capacity. Many drying options.

We love this dryer! The sensors are a soft sound when everything is completely dry.

I like it so far as its performing well for me as expected

Great appliance, very quiet machine, great amount of choices for drying

Great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Easy to operate , dry well and control timing. good product

works and looks amazing, no problems at all. love how i can have my own setting.

Great dryer! Works like a dryer should. Several settings. Big enough for king size bedding.

I bought this on sale, it’s a good dryer and the price was right. So far no complaints

very efficient, reliable. great deal, very informative sales person. quick delivery.

Called November 22nd stating the dryer is broke and will not spin. I was then told that we would get a new one delivered on Thursday, November 30th. I told them I want it sooner if possible and the lady explained she will escalate the matter to try to get a sooner date. I called Monday, November 27th to see if they could deliver it sooner than the 30th and the lady informed me I was not setup to receive a new dryer and that I was not eligible to exchange it and they could only fix it. Being that it is a new dryer, I was not happy about that and said I wanted a new one. She told me that is not an option and they can only fix it. I scheduled to have it repaired but then decided on Tuesday, November 28th to go in the store and talk to someone directly because that just isn’t right. They said they can definitely have it a new one delivered and said that someone would contact me to setup a date/time to deliver it within a half hour. The next day, no one called me still so once again, I had to call the store to setup a delivery. By this point, it was now my 4th contact I had to make just to get a working dryer from your company. The gentleman set up a delivery of Tuesday, December 12th. The delivery was set between 7am-11am. No one showed up or even called. I had to take off of work to make sure someone was there which is EVEN MORE money I had to lose out on because I have no PTO since I had to use it all for my maternity leave. So, I called my mom to come to the house and wait in the event someone showed up so I could go to work for at least a few hours since I can’t afford to lose out on a full days paycheck. I had to call Best Buy ONCE again, for the fifth time, to see what is going on with the status of our dryer since we still have not heard anything. The lady could not get ahold of the delivery team and said she would call me back. However, she never called me back. So I called, once again, now being 6 times I had to contact your company on this matter. Come to find out, no one can get ahold of the delivery team. Finally, the delivery team himself contacts me around 1pm stating we were never even on his schedule to begin with. He apologized to me and asked when we even got scheduled for this. I told him two weeks ago this was scheduled and I am confused how we weren’t on his delivery schedule for today considering the app and phone calls I made stated today was our delivery date. Needless to say, I will never purchase from Best Buy again. Which, I am sure you don’t care because you have a lot of customers but this has caused a ridiculous amount of stress. Not only are we a family of 4, but we are a family of 4 without a working dryer. Which meant we had to use a laundry mat which has costed us even more money between paying for the laundry and gas to get back and forth. Being Christmas is coming up, money is already tight as it is with the Holidays. But, not only that, my 3 month old baby is sick and I had to take her out in the cold to keep going back and forth to do our laundry. The lady I spoke with offered to send me a $200 check which doesn’t even cover the lost wages and money I have spent using a laundry mat/gas to get there combined. Let alone the hours I have spent on the phone just trying to get a new working dryer. Thanks for a ridiculous amount of stress during a already stressful month with the Holidays, along with, costing us a lot of money. I appreciate the $200 check but again, that doesn’t even compare to what I have lost between money and time on this matter.