Customer Ratings & Reviews
- Model:
- PTD60EBSRWS
- SKU:
- 6472685
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers highly value the 7.4 Cu. Ft. Smart Electric Dryer's performance, ease of use, and quiet operation. Many appreciate its large capacity and the various features it offers. However, some customers have expressed concerns about the dryer door's sturdiness and the heating element's reliability. The positive feedback on performance and features outweighs the negative comments regarding the door and heating element.
This summary was generated by AI based on customer reviews.
Best Dryer ever!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is amazing!!! Great price, great value! I love to save money, and Best Buy made it not only easy and convenient.. but they helped ensure i got the best “bang” for my buck! I dont regret my decision
I would recommend this to a friendGreat buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dryer. We have done 91 loads with no trouble. The app is a little limited but you do know when close are about done and tracking loads and dryer sheets. We replaced a top end LG dryer that kept giving us error codes on every load. LG claimed it was our vent in a new house. This dryer has done 91 loads without a single error.
I would recommend this to a friendBeautiful, but......
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful, modern design. Had to request an exchange due to clothes still being damp after initial cycle. Not to mention it took over a month
I would recommend this to a friendBrand response from GE Answers
Posted .Hello there,
We appreciate you rating this beautiful dryer. Our apologies to hear that your clothes were not drying and that you needed an exchange. When clothes are taking a long time to dry or do not seem to be drying, the below troubleshooting tips can correct the problem. Venting:
Using the proper venting material and making sure the vent ductwork is the proper length is very important to the operation of a dryer. GE Appliances recommends the use of a solid metal vent pipe 4" in diameter for adequate operation. 4" diameter flexible metal venting may be used but will increase the drying time. GE Appliances does not recommend the use of flexible, white, plastic vent pipe. Cleaning and Operation:
Remove and clean the lint filter each time it is used. The filter can be washed with warm soapy water to remove fabric softener residue from the screen.
Check the household fuse or circuit breaker that supplies power to the dryer. Make sure they are not burned out or tripped.
There may be too many items in the dryer. Only dry one wash load at a time. We hope this information helps. Let us know if you need anything. Mike@GEA
- Pros mentioned:Overall performance
Great dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my GE dryer. It does everything I want it to.
I would recommend this to a friend - Pros mentioned:Ease of use
Drayer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, super easy to use and look amaysing
I would recommend this to a friend - Pros mentioned:Overall performance
Happy Customer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A major upgrade to my 13 yr old set. What a difference.
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there, we couldn't be happier to see you're loving your new dryer! We're wishing you the best and we're so excited to be welcoming you into our GEA family. Let us know if you ever need anything. - Guy@GEA
GE Dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, beautiful colors available and great price
I would recommend this to a friendEasy to use
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this set!!! Would recommend anytime. Great set
I would recommend this to a friendDryer seems to not always dry completely
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer seems to be inconsistent with actually determining the dryness level. This dryer has a setting for non-timed drying that allows you to select the dryness level so I assume it has a sensor or some type. Setting the level to the maximum you can almost never gives us completely dry loads. However, I can say that even using a timed dry of 60 minutes at the maximum heat seems to be inconsistent as well. The dryer is very hot when using the highest heat and we always keep the lint clean for each load so the only thing that I can think of is that the airflow is inadequate and perhaps there is something about the sensor that is off.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .On sensor dry models, it is important that the Dryer is level to ensure clothes are tumbling properly and making contact with the moisture sensors located in the lower, front of the Dryer. We also recommend checking your exhaust vent on the outside of your home to see if it could be blocked or clogged. If you don't see any issue, we recommend reaching out to Bodewell Service by calling 1-833-426-3393, M-F 8:00-8:00 EST.
Functionally great but UX could be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good, efficient. Controls and UX are a bit kludgy
I would recommend this to a friendDryer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer does what it should, it dries clothes. The thing I do not like is that the wrinkle care does not run intermittently. It runs for a sold 8 hours. So it’s basically a useless feature. Again I would not purchase.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for taking the time to leave us your feedback and choosing us for your appliance purchase. We will take your feedback about wrinkle care feature into consideration when moving forward to help with any improvements on future builds.
You won’t be disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this washer and dryer set for a month now. It’s been working perfect. I’m happy with my purchase.
I would recommend this to a friendLG Washer and Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We recently purchased an LG washer and dryer from Best Buy. We had it installed and the old ones taken away. They are easy to use and energy efficient. They look great as well.
I would recommend this to a friendSleek Dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this new sleek design with great features !!!
I would recommend this to a friendIn love with the GE Profile dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am enjoying every time I use my dryer. The ability to save each choice setting of how I want to dry clothes is amazing. Moment I showed my daughter, she now wants one.
I would recommend this to a friendProud Purchaser
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the dryer!! Great quality!! Better price!!
I would recommend this to a friendExcellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great option!! We bought though the websiste and the experience was perfect. We got the washer and dryer on time.
I would recommend this to a friendDryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still trying to get used yo the different drying features but is good do far
I would recommend this to a friendWonderful dryer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So many options. Love having a dryer again! Interior lighting is a plus!
I would recommend this to a friendBrand response from GE Answers
Posted .We're delighted to hear that you're enjoying your wonderful dryer and its many options! If you haven't tried it yet, make sure to explore the Built-In WiFi powered by SmartHQ, which lets you start, stop, and monitor your laundry from anywhere while receiving real-time notifications and updates.
- Cons mentioned:Door
Door latch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Door latch is terrible. Very hard to open and sounds like it is going to break.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello- We appreciate you contacting us with your review. We are sorry to hear that you are not very satisfied with your door latch on your unit. Your feedback will help us, as we use this information to pass along to our engineers and design teams so that they may catch things like this or work towards changes that will improve on future builds. So, we appreciate you bringing this to our attention. If there are any other concerns or you need anything else, please let us know. Dianna@ GEA