Customer Ratings & Reviews
- Model:
- PTD60EBSRWS
- SKU:
- 6472685
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers highly value the 7.4 Cu. Ft. Smart Electric Dryer's performance, ease of use, and quiet operation. Many appreciate its large capacity and the various features it offers. However, some customers have expressed concerns about the dryer door's sturdiness and the heating element's reliability. The positive feedback on performance and features outweighs the negative comments regarding the door and heating element.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Door
Door latch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Door latch is terrible. Very hard to open and sounds like it is going to break.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello- We appreciate you contacting us with your review. We are sorry to hear that you are not very satisfied with your door latch on your unit. Your feedback will help us, as we use this information to pass along to our engineers and design teams so that they may catch things like this or work towards changes that will improve on future builds. So, we appreciate you bringing this to our attention. If there are any other concerns or you need anything else, please let us know. Dianna@ GEA
BEST DRYER
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick delivery .Love this new GE dryer drys clothes and keep them wrinkles free much better then my old double the price samsung dryer
I would recommend this to a friendBrand response from GE Answers
Posted .We're very excited to hear you're enjoying your new dryer model. This is a wonderful dryer that is equipped with our Sensor Dry technology. This innovative dual thermistor technology continually monitors temperature and moisture to prevent over-drying and protect your laundry. Thank you for choosing GE Appliances for your home!
No problem so far
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gets the job done and dries well. Not 5 stars because it is very lightweight which allows for more noise, very noisy.
I would recommend this to a friendDelivered wrong item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad it was just the wrong color. The dryer is ok for the price. Thanks to Tory he has been a great help.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for taking the time to send us your review. We are sorry to hear that you received the wrong color and hope that the situation has since been resolved. We are if there is anything else you need in the future. Sincerely-Dianna@GEA
Washer and Dryer are awesome
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the washer and dryer for two months and they are working great. So many settings on both.
I would recommend this to a friendGe profile
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Customer returned stating did not work. Brought home and it did not work. Opened the cover and noticed the neutral was off the prong. Plugged it back in and perfect dryer
I would recommend this to a friendLightweight
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a dryer, takes up a decent amount of space, not too big.
I would recommend this to a friendSmart
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it is an amazing machine. Love that i get notifications when my wash is done
I would recommend this to a friendDoes the job
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve enjoyed this dryer, but I would recommend the gas option over the electric.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello - We're glad that you're enjoying your new dryer! Thanks for choosing Profile for your home! All the best! -Don@GEAppliances
Good enough
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works perfectly but the lint filter isn't good enough. After a load, I see more lint in the space to the duct. I never seen a dryer that doesn't have this issue, though.
I would recommend this to a friendBrand response from GE Answers
Posted .We're thrilled to hear that your dryer is working perfectly. For help with the lint concern, please be sure to clean the vent hose. Build up in the hose can prevent lint and moisture from being vented properly. We recommend you review the support article on the GE Appliances website titled: "Dryer - Things To Check For A Venting Issue." Thanks for taking the time to share your feedback.
Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the settings on dryer. Went from whirlpool to this and could be happier
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for taking the time to leave a review and choosing us for your home. We are glad you are loving your dryer features. This dryer is also equipped with our senor dry technology. This Innovative dual thermistor technology continually monitors temperature and moisture to prevent over-drying and protect your laundry. We're confident this amazing dryer will continue to impress for many years to come!
Pretty, but most settings leave clothes damp
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer does a good job but the settings are not super intuitive. We usually have to put it on timed dry to get it dry the way we want it to other than that. It's a great dryer, but it is frustrating. It doesn't sense the moisture like our old dryer did
No, I would not recommend this to a friendBrand response from GE Answers
Posted .For help with the drying performance, we recommend you follow the suggestions in the "Clothes take
too long to dry" section on pg. 12 of the Owner's Manual.
Great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good dryer and it was budget friendly and we like it.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for taking the time to leave your review. We are glad you are having a great experience with your GEA dryer so far. We hope that you continue to enjoy using your unit for many, many years to come! If you need anything else in the future though, please let us know! We are happy to help. Dianna@GEA
Great dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this when I moved into my new house. I really like the bigger size as it can easily fit all my dog’s blankets. Great dryer.
I would recommend this to a friendOur new Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy had the product that best fit the needs of our family!The delivery was set up and in a couple days we were up and running
I would recommend this to a friend- Cons mentioned:Door
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Door is very clunky… Hard to open and close.. Clothes don’t seem to get completely dry.. Knobs and control switches Very user unfriendly.. I suggest you try another brand..
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you leaving your honest feedback with us about your dryer. We regret hearing that this model has not met your expectations and will share your thoughts on the door and knobs with our team for future consideration. We do encourage you to try the troubleshooting tips on page 12 of the use and care manual which can be found on the product page. If this does not fix the drying matter, please schedule service by calling 1-800-432-2737 so we can assist you further.
Lavon Warren
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase and delivery was on time and easy setup
I would recommend this to a friendBrand response from GE Answers
Posted .We’re glad to hear you’re happy with your purchase, delivery and installation experience! If you’d like to share your feedback regarding this experience with Best Buy, their customer service can be reached at 1 (888) 237-8289.
trash dont buy!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.terrible has fallen apart three times already. and the first time was on week three. guess what? bestbuy only has a 14 policy on appliances so i was on my own. rollers have gone out, the paddles on the inside fell off. and the heating element went out.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry for the issues that you've had with your dryer. We hope that you will take advantage of your warranty and reach out to Bodewell Service by calling 1-833-426-3393 between 8:00-8:00 EST.
Must use Max Heat Setting
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you dont turn the heat up to maximum it doesn't seem to dry your things very well. The sensor dry leaves things damp.
I would recommend this to a friendGreat Dryer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer is great. I especially like the Wifi Feature. Allows me to know which cycle the dryer is on without having to check it and I can modify the cycle as necessary
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there – thanks for your positive feedback about our dryer and the convenience of its Wi-Fi features. We’re so glad to hear that it’s making your laundry routine more efficient and user-friendly. Thanks for being a part of the GE Appliances Family and don’t hesitate to reach out if there is anything we can assist with in the future. Have a great day! Lauren@GEAppliances