Customer Ratings & Reviews
- Model:
- PTD60EBSRWS
- |
- SKU:
- 6472685
Customer reviews
Rating 4.2 out of 5 stars with 909 reviews
(909 customer reviews)Rating by feature
- Capacity4.7
Rating 4.7 out of 5 stars
- Dry Time4.3
Rating 4.3 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the product's overall performance, highlighting its excellent drying capabilities, ease of use, and generous capacity. Many also appreciate its quiet operation, convenient size, and good value. However, some customers have expressed concerns regarding the door's durability, issues with the heating element, and the effectiveness of the lint trap.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great Choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So glad we went with this product. Love the color, much better then the white we had.
This review is from GE Profile - 7.4 Cu. Ft. Smart Electric Dryer with Sanitize Cycle and Sensor Dry - Diamond Gray
I would recommend this to a friend- Pros mentioned:Drying performance
Rated 5 out of 5 stars
Perfect dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work perfect. Fast dry. Comes with light inside...
This review is from GE Profile - 7.4 Cu. Ft. Smart Electric Dryer with Sanitize Cycle and Sensor Dry - Diamond Gray
I would recommend this to a friend Rated 5 out of 5 stars
GE Profile Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this dryer. I am impressed with all the settings options. The last dryer I had I used the low setting and my clothes would shrink. This dryer has a sensing feature with only adds heat as needed. I can dry all my clothes now without worrying about shrinkage.
This review is from GE Profile - 7.4 Cu. Ft. Smart Electric Dryer with Sanitize Cycle and Sensor Dry - Diamond Gray
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there,
It's so great to hear about how impressed you are with this dryer! We're so happy to hear this dryer has been meeting your expectations. The sensor feature definitely helps with protecting your clothes. Hopefully you've connected it to the WiFi to try out even more cool features. Thanks for choosing GEA! Mike@GEA
Rated 3 out of 5 stars
Missing power chord
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was without a dryer for a few weeks settled with this one, finally got shipped in but when I opened it there was no power cord. Mind you the product description says it comes with the power cord so now I have to go buy one or wait another week for a technician to come out to install one and that's too long for some dry clothes
This review is from GE Profile - 7.4 Cu. Ft. Smart Electric Dryer with Sanitize Cycle and Sensor Dry - Diamond Gray
I would recommend this to a friendBrand response from GE Answers
Posted .Most electric dryer power cords are sold separately to ensure that they comply with all state and local wiring codes. These codes can vary significantly from state to state, and even, city to city. Since it is not possible to anticipate the final destination of a dryer as it leaves the assembly line and install the proper cord, the local dealer usually provides the power cord. The cord type will vary according to the home's wiring (ex. 3-wire connection vs 4-wire connection).
Rated 5 out of 5 stars
Great dryer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great, you can control it in the app,highly recomend this machine,it dry really nice!!
This review is from GE Profile - 7.4 Cu. Ft. Smart Electric Dryer with Sanitize Cycle and Sensor Dry - Diamond Gray
I would recommend this to a friendRated 5 out of 5 stars
Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pleased with the delivery, installation and outstanding service received by Nick, manager on duty in the Melbourne Best Buy store.
This review is from GE Profile - 7.4 Cu. Ft. Smart Electric Dryer with Sanitize Cycle and Sensor Dry - Diamond Gray
I would recommend this to a friendBrand response from GE Answers
Posted .We're so glad to hear you had a positive experience! If you'd like to share your feedback with Best Buy's customer service, they can be reached at 1 (888) 237-8289.
Rated 5 out of 5 stars
Great Value !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic value for the price. Love the grey finish. Excellent appliance.
This review is from GE Profile - 7.4 Cu. Ft. Smart Electric Dryer with Sanitize Cycle and Sensor Dry - Diamond Gray
I would recommend this to a friendRated 5 out of 5 stars
Amazing dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.5 starts Towels now are super fluffy and hot Previous dryer wasn’t super hot . Very happy from this purchase
I would recommend this to a friendRated 3 out of 5 stars
Scratched
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy, at least in this color. The dryer is all scratched up, after only 1 month. You can't even set a detergent container on it without leaving marks. Love how they was and dry but I wish I bought white.
This review is from GE Profile - 7.4 Cu. Ft. Smart Electric Dryer with Sanitize Cycle and Sensor Dry - Diamond Gray
No, I would not recommend this to a friendRated 1 out of 5 stars
Waiting for my next electric bill
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to put it on 90 min setting 2 times just to get my clothes to dry and im not even doing big loads, sometimes just 2 pairs of jeans, u4 shirts, a towel, some socks and underwear. I already called GE they sent some dummy out who blamed it on my vent being clogged but i just cleaned it out and my old dryer from 2013 did not take this long to dry a huge load before cleaning my vent so he doesnt know what hes talking about. Also every time it stops drying there is so much lint all around the door like its not all going into the lint catcher.
This review is from GE Profile - 7.4 Cu. Ft. Smart Electric Dryer with Sanitize Cycle and Sensor Dry - Diamond Gray
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Oh my. This is certainly not the experience we want you to have with your dryer. As you've ensured that your vent is not clogged, we do encourage you to take advantage of your warranty once more by calling 1-800-432-2737 so we can investigate this matter further. Should you need anything moving forward, know that you can contact us on any of our GE Appliances social media platforms as well.
Rated 1 out of 5 stars
No what I thought
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This set is very loud. It’s large but very noisy. I wouldn’t recommend this set with someone that has a open floor plan in there home. The washer wash’s hood but to loud. The dryer is really loud as well.
This review is from GE Profile - 7.4 Cu. Ft. Smart Electric Dryer with Sanitize Cycle and Sensor Dry - Diamond Gray
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello - We appreciate you taking the time to share your feedback about the noise level that we'll be sure to forward to our product development team. Thanks for being part of the GE Appliances family. Warm regards. -Don@GEA
Rated 2 out of 5 stars
Black spots tiles due to installation
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer installation was not neatly done, black spots are on tiles
This review is from GE Profile - 7.4 Cu. Ft. Smart Electric Dryer with Sanitize Cycle and Sensor Dry - Diamond Gray
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear about the trouble you had during installation. We encourage you to reach out to Best Buy directly, by calling our local store, to further discuss your experience. - Julia@GEAppliances
- Pros mentioned:Drying performance
Rated 5 out of 5 stars
Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what l wanted heavy-duty and dries quickly.
This review is from GE Profile - 7.4 Cu. Ft. Smart Electric Dryer with Sanitize Cycle and Sensor Dry - Diamond Gray
I would recommend this to a friendBrand response from GE Answers
Posted .Hi,
We're so happy to hear your dryer is working well for you! This is a great model with lots of fantastic features. Hope you've had a chance to try them all out. Have a wonderful day! Mike@GEA
Rated 1 out of 5 stars
Dont buy this Dryer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer drum screw came loose and fell off causing the drum to break loose from the back support
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hey there - We're deeply sorry to hear about the issue you've faced with your GE Profile Electric Dryer. This situation is concerning, and we understand the inconvenience it has caused. Your feedback is crucial, and we appreciate you bringing this to our attention. We'd like to help! Please send us a private message on any social media platform so we can gather some additional information. Our team is dedicated to resolving this problem swiftly. We apologize for any frustration this has caused and thank you for your patience as we work to rectify this issue. -Kacie@GEAppliances
- Pros mentioned:Drying performance, Overall performanceCons mentioned:Heating element
Rated 4 out of 5 stars
Solid Dryer with One Quirk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, this GE Profile dryer works really well. It dries clothes quickly and evenly, and I like how it matches the washer in Diamond Gray — looks great together. The only downside is the Eco Smart feature, which basically means “half-dry clothes.” Turn that off ASAP for best results. Update: After a few years of regular use on High Heat, the heating element ended up melting an electrical wire. I spliced in a new wire and it’s running perfectly again. Even with that hiccup, it’s still been a reliable and powerful dryer that gets the job done!
This review is from GE Profile - 7.4 Cu. Ft. Smart Electric Dryer with Sanitize Cycle and Sensor Dry - Diamond Gray
I would recommend this to a friend - Pros mentioned:Drying performance
Rated 5 out of 5 stars
GE Profile
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product! I have the matching washer as well. This dryer dries fast and efficiently. I especially love the smart connect. The drum is pretty large as well. If you choose this dryer, you won’t be disappointed.
This review is from GE Profile - 7.4 Cu. Ft. Smart Electric Dryer with Sanitize Cycle and Sensor Dry - Diamond Gray
I would recommend this to a friend - Pros mentioned:Ease of use, Noise level, Overall performance
Rated 5 out of 5 stars
Worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great dryer—runs smooth and quiet. Easy to use settings, pairs well with matching washer. Works perfect right out of the box.
This review is from GE Profile - 7.4 Cu. Ft. Smart Electric Dryer with Sanitize Cycle and Sensor Dry - Diamond Gray
I would recommend this to a friend - Pros mentioned:Capacity, Noise level
Rated 5 out of 5 stars
Amazing Dryer!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn’t be happier with this dryer! From the moment I started using it, I noticed a huge difference in how quickly and evenly my clothes dry compared to my old machine. It’s incredibly efficient, saving me both time and energy. One of the standout features is how quiet it is. Even on higher settings, it runs smoothly without loud noises or rattling. The different drying cycles are super convenient, and I especially love the sensor dry option—it stops when the clothes are actually dry, not just after a set time. The design is sleek and modern, and the drum is spacious enough to handle large loads, which is perfect for a busy household. Plus, the lint trap is easy to access and clean, which helps keep it running efficiently. Overall, I highly recommend this dryer to anyone in the market for a reliable and high-performing appliance. It’s made laundry day so much easier and more enjoyable!
This review is from GE Profile - 7.4 Cu. Ft. Smart Electric Dryer with Sanitize Cycle and Sensor Dry - Diamond Gray
I would recommend this to a friend - Pros mentioned:Capacity, Drying performance
Rated 5 out of 5 stars
Great dryer — clean look, super smart features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This GE Profile dryer has been everything I was hoping for. The 7.4 cu. ft. capacity is plenty big enough for anything I throw in it — towels, bedding, big family loads — no problem. It dries evenly and fast. The Sensor Dry is a lifesaver. It knows exactly when things are dry so I’m not wasting time or energy running extra cycles. The Sanitize Cycle gives me peace of mind for stuff like gym clothes and kids’ laundry. Everything comes out feeling fresh and totally dry, without being overheated. I also like the smart features — I can check in on the cycle from my phone and get notified when it’s done. Super convenient when I’m running around the house or outside with the kids. It looks sharp too. The Diamond Gray matches the washer and gives the laundry room a clean, modern look. Quiet, powerful, and easy to use — no complaints at all. If you're on the fence, just go for it. This thing gets the job done.
This review is from GE Profile - 7.4 Cu. Ft. Smart Electric Dryer with Sanitize Cycle and Sensor Dry - Diamond Gray
I would recommend this to a friend - Pros mentioned:Capacity, Ease of use, Overall performance
Rated 5 out of 5 stars
Ge washer
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very good and very spaciou easy to use works great levels itself out
This review is from GE Profile - 7.4 Cu. Ft. Smart Electric Dryer with Sanitize Cycle and Sensor Dry - Diamond Gray
I would recommend this to a friend

























