Customer Ratings & Reviews
- Model:
- PTD60EBSRWS
- SKU:
- 6472685
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers highly value the 7.4 Cu. Ft. Smart Electric Dryer's performance, ease of use, and quiet operation. Many appreciate its large capacity and the various features it offers. However, some customers have expressed concerns about the dryer door's sturdiness and the heating element's reliability. The positive feedback on performance and features outweighs the negative comments regarding the door and heating element.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Door
Worst Dryer
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst dryer. It takes forever to dry. To dry My bed sheets and pillow cases it takes over 4 hours!! It has a flimsy door, and I’m already having to have it serviced less than 2 years old.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for taking the time to share your experience with your dryer. If you have not already done so, we encourage you to check the vent pipe on the back of your dryer for any blockage or obstruction. Also check the vent cap on the outside of your home as a blockage in either location can cause long dry times like you've described. If this does not resolve the issue, we encourage you to send us a private message on one of our social channels (Facebook, Instagram) with your contact information, model and serial numbers and a copy of your review so we can research your situation further.
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase!!!!! We absolutely love this unit.
I would recommend this to a friendVery poor installation
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installers were too lazy, to place the dryer on the left where the vent came out of wall, instead they placed dryer on right side with long hose to wall.. dryer hose is creased and not drying efficiently.. they need to return and to it correctly
No, I would not recommend this to a friendGreat washer ans dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer and dryer set. Not to expensive and washes and dry good.
I would recommend this to a friendLove our new dryer!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted a dryer to match our washer and this one does the job and was a much needed upgrade to our old dryer
I would recommend this to a friendBrand response from GE Answers
Posted .Hello - Thank you for your purchase. We are so happy to hear your new dryer is working well for you!. If you have any questions in the future, please let us know. We are happy to help! Don@GEA
Ge Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good dryer, I like having the app so I can just check my phone to see if it's done ,or how much time is left
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- We thank you for taking the time to send us your feedback. We love that you are enjoying your new dryer and the convenience of using the App with it! We hope it continues to impress you for many years. If there is anything else we can help with in the future, please let us know. SIncerely- Dianna@GEA
Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice color is perfect fit down the stairs easily.
I would recommend this to a friendDont buy with best buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The item arrived with a defect. The lid will not lock unless it is held down manually, and the spin cycle does not start automatically. I received the item through store delivery, and trying to get it returned or repaired has been a major hassle.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .If your lid lock is not working properly, we recommend scheduling service online by visiting the GE Appliances website or by calling 833-4BODEWELL (833-426-3393) M-F 8AM-8PM ET, Sat-Sun: Closed. -- To best address your damaged item upon delivery, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. Lauren@GEAppliances
Best purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase ever! The team members did an amazing job and handled the product with care.
I would recommend this to a friendGreat Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy… it was the prefect fit and price… the Sales person was professional and knowledgeable
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for taking the time to leave your review. We are glad you had such a great experience with your retailer and your GEA dryer so far. We hope that you continue to enjoy using your unit for many, many years to come! If you need anything else in the future though, please let us know! We are happy to help. Dianna@GEA
Looks Great, Works Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just did the first load of laundry in the new dryer. Did great!
I would recommend this to a friendWasher/ Dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works great! Best buy service was great. Olivia in Manchester is very helpful.
I would recommend this to a friendDryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Door opens a bit hard but says it will be easier after some time. Love it so far. It arrive with a dent on the side but otherwise all good.
I would recommend this to a friend- Cons mentioned:Heating element
Not hot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This drying does not get hot and I'm disappointed in this product
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi - We sincerely apologize for the disappointment you've experienced with your dryer. It's disheartening to hear that the appliance is not performing up to expectations, particularly regarding its temperature. We strongly encourage you to try the troubleshooting tips on page 12 of the use and care manual on the product page. If these tips do not help, please contact our GE Appliances Consumer Service at 1-800-432-2737. Our technicians are always happy to help and we're always here if you have additional questions. -Kacie@GEAppliances
Seems terribly inefficient
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Others have said this, and I should have listened. The machine takes too long to dry clothing.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .For with the drying performance, please follow the suggestions in the section titled: "Clothes take
too long to dry" on pg. 12 of the Owner's Manual. If this information doesn't prove helpful, we recommend scheduling a service appointment for one of our qualified technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737. We hope you allow us to work hard to earn your trust again in the future.
best place
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy is the best place to buy things! it really comfortable
I would recommend this to a friendBrand response from GE Answers
Posted .Thanks for sharing! Take care! -Don@GEAppliances
Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All i can say is that i love it best $600 dollars ive ever spent!!!!!
I would recommend this to a friendThis product is great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This and the washer is a great item. I like the idea of connecting it to the phone
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for taking the time to send us your review. We are so happy you are enjoying your new dryer unit and liking the great app feature that it has. We hope this added feature does help make doing laundry much easier. If there is anything else we can help with in the future, please let us know. Sincerely- Dianna@GEA
Works Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer works great. We like how it has alot of drying options. We like this better then the regular front loads
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it does a great job washing my clothes. I have no complaints.
I would recommend this to a friend