Customer Ratings & Reviews
- Model:
- PTD60EBSRWS
- SKU:
- 6472685
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the overall and dryer performance of the 7.4 Cu. Ft. Smart Electric Dryer, as well as its ease of use, large capacity, and quiet operation. Many appreciate the dryer's aesthetic appeal, value for the price, convenient size, and design. However, some customers have expressed concerns about the door's sturdiness and the heating element.
This summary was generated by AI based on customer reviews.
Great dryer!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer has been great. I love that the app notifies you when the dryer is done its cycle and another notification if the clothes have been sitting in the dryer for more than 30 minutes. Only downfall is that often times the normal cycle doesn't fully dry items such as jeans or towels, you need to make sure you select the "jeans" or bulky items cycle - which isn't that big of a deal, just something to be cognizant of.
I would recommend this to a friendVery good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice product.working really good.highly recommended
I would recommend this to a friend- Pros mentioned:Dryer performance, Ease of use
Great dryer!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, easy to use and looks good next to the matching washer.
I would recommend this to a friend Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like how it looks and the size and dry the clothes
I would recommend this to a friendAwesome
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent really helps simplify life with the app use
I would recommend this to a friendDryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love the set that we picked, and great price
I would recommend this to a friend- Pros mentioned:Ease of use
Smartest Dryer in existence!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to program and smart enough to shut down when clothes are dry. I highly recommend this dryer. Best Buy had the best price, and their in-store sales rep was kind and friendly.
I would recommend this to a friend - Pros mentioned:Overall performance
Perfect work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer works perfectly, just what's needed in the home
I would recommend this to a friendBrand response from GE Answers
Posted .We're so glad to hear your dryer is meeting your needs and working perfectly for your home! Thank you for sharing your positive feedback with us. Lauren@GEAppliances
- Pros mentioned:Noise level
Nice dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet dryer with multiple settings in addition to normal and mixed loads options. Allows you to be specific with your loads (delicates, jeans, & towels), for example. Window in the door and light inside is also nice touch. Easy to clean filter, nice dryer.
I would recommend this to a friend Auto sense is nonsense
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Auto sense is nonsense. We spend a lot of energy to save electricity with these high efficiency dryers. Have to run multiple times in timed dry to dry a decent load. If you use auto sense it will always leave clothes damp. Smart notifications work well. We ended up exchanging after a month. We think that the larger capacity would be better but having more clothes in a dryer that are not dry don’t exactly give me confidence that they are really high capacity.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are always here to assist - please remember that you can contact us directly when you experience issues so that we can investigate and help with a resolution.
- Pros mentioned:Noise level
Love the color
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this new Product appliance to my household. I’m very satisfied which is product is spices not noisy. A very good choice.
I would recommend this to a friend works good, does it's purpose
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does good drying clothes; doesn't rattle when running. If you want your clothes to be dry, you have to set it to the extras dry setting. I think this is an attempt to help lower your electric bill by leaving clothes slightly damp, but I don't recommend it.
I would recommend this to a friendGood dryer!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well as it should. Just have to remember to remove all those extra buttons which adds a lot more drying time for completion. You really don’t need all those extra’s. It’s fine with the basic settings.
I would recommend this to a friend- Pros mentioned:Overall performance
Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m still getting use to the settings, but overall it is a good dryer.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello - Thank you for sharing your feedback on your dryer. We're pleased to hear that you find it to be a good dryer. If you have any questions or need assistance with the settings as you continue to use it, please don't hesitate to reach out. We're here to help. Happy drying! -Kacie@GEAppliances
- Pros mentioned:Ease of use
Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer works perfectly and easy to use. Many options
I would recommend this to a friendBrand response from GE Answers
Posted .We're happy that dryer is perfect for your home! We strive to make sure our products are user friendly to ensure that our consumers have the best experience possible. Thanks for taking time to share your feedback!
- Cons mentioned:Heating element
Great BB service.. poor quality appliance
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service from Best Buy store and delivery/installation team. Unfortunately the dryer doesn’t heat very well and requires us to run it twice on high heat to dry heavy items such as towels.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for taking the time to send us your feedback. We are happy to hear you received great service from your local retailer. We hope we can help you out with what could be causing your clothes to take longer to dry. There are several troubleshooting tips in the use and care guide that gives instruction on what to check for this specific concern on page 12. If you need to search a copy of your use and care manual, you can find that on the website by searching with your model number. We do hope that helps resolve any concerns you are having. If you need anything else in the future please don't hesitate to reach out and let us know. Sincerely- Dianna@GEA
- Cons mentioned:Heating element
1.2.25 bought brand new
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First was supposed to be delievered on 12.29.24. Called morninf of to tell us to reschedule delivery. When they showed up washer was pretty damage and it doesnt always clean. My dryer takes 4-6 hours to dry anything and never gets hot. My clothes always stink.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear about the trouble you have had thus far with your unit and hope this has since been resolved. If you are still experiencing problems with your unit, we would suggest taking advantage of your warranty and reaching out to our service team at the phone number 833-426-3393 Monday – Friday: 8 a.m. – 8 p.m. ET Saturday – Sunday: Closed. We are confident they will be able to help. Dianna@GEProfile
- Pros mentioned:Ease of use
Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's all good and easy to use. The thing is that it's all about the drying
I would recommend this to a friend Love my dryer!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I went in to pick a dryer and really didn’t know what I wanted, I saw this one and instantly fell in love!
I would recommend this to a friendReplaced 31 year dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced my 31 year old dryer. I thought this one would take less time to dry, not the case. About the same amount of time. So I am not sure where the energy savings is?
I would recommend this to a friend