Customers are enthusiastic about the 7.4 cu. Ft. Smart Electric Dryer's quiet operation and energy efficiency. However, some customers reported that the dryer did not completely dry clothes in a single cycle and that items sometimes became tangled. Improvements in drying performance and cycle completion notification are suggested. The sleek design was also a positive aspect noted by customers.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 77 reviews
Pros mentioned:
Capacity
Rated 5 out of 5 stars
GE Dryer Profile
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This dryer is awesome. So easy to operate. The clothes come out looking great. I'm very happy with it. The capacity is great.
Thanks for sharing your feedback! We strive to make sure our products are user friendly to ensure that our consumers have the best experience possible. We appreciate you being part of the GE Profile family! -Don@GEAppliances
Rated 5 out of 5 stars
One of the + experiences in my move!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am very pleased thus far with the performance of these machines. My daughter & son-in-law have a similar pair which they have had for over a year and have had no problems and like their performance as well. I bought large capacity to do comforts, blankets,and Carharts and they handled them perfectly. The washer has never gone out of balance and the dryer has surprised me by getting heavy loads done quicker than I expected. This pair is also considerably quieter during operation than my last. The delivery &installation was done quickly & professionally.
I would recommend this to a friend
Rated 4 out of 5 stars
Hoping for the best
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Giving. 4 star review so far it’s great but have only had for a week so time will tell I was extremely weary of purchasing any model or brand at this point due to negative reviews over every machine, quality and longevity just does t seem to be what it was 20 years ago but we shall see
This reviewer received promo considerations or sweepstakes entry for writing a review.
After almost 2 years of washer and dryers failing on me these are a God send! They work so well have lots of cleaning options and I am enjoying it very much. I will definitely recommend them to anyone who asks.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The “normal” setting does not get things dry the first time around and you usually have to run it again. As well as the lint try gets stuck and you have to yank it out every time you need to empty it. This is just ok, there are better options.
No, I would not recommend this to a friend
Brand response from GE Answers
Posted .
We appreciate you taking the time to leave us your feedback and will take this into consideration. We take your feedback seriously as we are always looking for ways we can improve. We will pass your comments about the features and noise from the unit on to our product team so they can review for future builds. Dianna@GEAppliances
Rated 1 out of 5 stars
Please get something else!
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We purchased this washer and dryer set as an upgrade to our old set. I wish we would have kept the old ones. The first GE dryer Best Buy delivered was DOA. They brought a new one weeks later and this one has been nothing but issues. Best Buy has come to my home to work on this dryer multiple times and now the entire back plate on the inside fell off. Now Best Buy says we have to go through the manufacturer, ok will do. GE has been awful to work with. Definitely do not recommend this dryer or GE. Even when the dryer does work, I can only use it on "time dry" because the other settings will leave my clothes wet. When I told the tech that came out from GE he said the dryer gets hot so it's working. We purchased this dryer in August of 2023, it's only March of 2024 and it's nothing but issues.
Oh my! This is certainly not the experience we want you to have with your dryer. Please reach out to our GE Appliances Consumer Service at 1-800-432-2737 so we can assist you in the best way possible.
Rated 5 out of 5 stars
Great purchase
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this machine! I got the washer and dryer combo and so far,I am not disappointed. I have had this set since the week before Thanksgiving and I love it. I would recommend.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The GE Profile 7.4 cu. ft. electric dryer has been great so far. It looks sharp, holds a big load, and most importantly, it dries my clothes without fuss. The sanitize and steam options are a nice bonus, but honestly, I just toss clothes in and they come out dry every time. Simple, reliable, and does exactly what it should.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I thought it would do a better job at drying clothes. Seems like it takes longer than my old dryer. Overall it does good though and looks good, I like that I get alerts on my phone.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I absolutely love my new washer and dryer set we bought from Best Buy. The employee that helped us was so helpful and we got the best deal for this product at Beat Buy. Remember the price match!! The washer is so easy to use and has a large capacity. I highly recommend this product and the Tiger Town Best Buy in Opelika, Al!!
This reviewer received promo considerations or sweepstakes entry for writing a review.
When it works, it’s decent. Paid for install, and they don’t hook up the steam function. They also damaged it but gave me $150 off. It regularly makes a weird noise toward the end of the cycle. The notification sound is annoying because it repeats so many times.
We appreciate you telling us about your experience. For issues with delivery & installation please contact 888-237-8289.
Rated 5 out of 5 stars
Great Electric Dryer
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great Dryer, works as it should. Plenty of variations to the cycles and some you can download. It is a nice bonus to be able to track how long it is until the cycle is over from anywhere.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Brought this in January 2025. It worked just okay the first 4 months Then clothes were still damp Clothes has to do another dryer cycle. Now it will not do a complete wash cycle of clothes. Most of the time it will only dry two or three items. I paid almost $700 dollars for dryer for this. I am stuck with . I know I will never buy another GE product. My first and my last.
We'd like to assist with the drying performance of your dryer. There are a few things we recommend trying that may resolve this. Be sure to remove and clean the lint filter each time it is used. The filter can be washed with warm soapy water to remove fabric softener residue from the screen. Check for an obstruction in the ductwork. Make sure the outside wall cap or damper is operating easily. If flexible ducting is used, be sure that it is not kinked and is installed properly. For further troubleshooting, you can refer here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058
What a great choice! Thank you for choosing us and leaving your review. We are happy to hear you are enjoying the new unit. We just know you will continue to be impressed with size and all the great features this unit has.
Rated 5 out of 5 stars
Great washer
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great washer
Washes very fast
Hot cycle is great
Quick cycle really gets the cloth dry quickly