Customer Ratings & Reviews
- Model:
- PTD70EBSTWS
- SKU:
- 6499708
Rating by feature
- Capacity
Rating 4.6 out of 5 stars
- Dry Time
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are enthusiastic about the 7.4 cu. Ft. Smart Electric Dryer's quiet operation and energy efficiency. However, some customers reported that the dryer did not completely dry clothes in a single cycle and that items sometimes became tangled. Improvements in drying performance and cycle completion notification are suggested. The sleek design was also a positive aspect noted by customers.
This summary was generated by AI based on customer reviews.
Dryer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this in an open box sale and it was horrible. I’d assume it was dropped and the drum was out of line. Can’t review it as a brand new product
No, I would not recommend this to a friendBrand response from GE Answers
Posted .To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either address your concern or direct you to your local store for further assistance. Lauren@GEAppliances
- Cons mentioned:Dryer performance
GE WASHER REVIEW
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very noisy, tangles clothes and doesn’t seem to have a notification when cycle is completed.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for taking the time to leave us your review. This unit does have the Smart features so you can get notifications through the Smart HQ app when connected to your Wi-Fi. The Smart HQ app will ensure your dryer always has the latest features, including extra cycles for active wear and casuals Plus, easily control and monitor your laundry from anywhere, receive remote status notifications and more. As for the noise, we would suggest checking the use and care manual that is on the website troubleshooting section (page 15) It may be that the unit is sitting unevenly. We would suggest moving the dryer to an even floor space or adjusting leveling legs as necessary until even.
Great buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible product Very happy with my purchase. Very efficient and easy to use
I would recommend this to a friend- Pros mentioned:Noise level
Great Dryer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sensor is awesome. saves energy. dryer looks sleek and is not loud. easy to navigate controls
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for taking the time to leave a review. We are glad you are enjoy ing your new dryer and that it is easy for you to use. We are confident this unit will continue to impress you with its amazing features for a very long time!
Ge profile dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent dryer. Super easy hook up with hose provided for steam
I would recommend this to a friendWhat Happened to GE products?
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.one year and three months, metal inside is already rusting and a grinding sound has developed, which indicates a faulty belt or other issue. Not pleased at all.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thanks for taking the time to share your experience. The stainless steel used to make the dryer drum provides the highest reliability available in a GE Appliances dryer. If the dryer drum should be scratched or dented during normal use, the drum will not rust or corrode. To clean stainless steel surfaces use a damp cloth with a mild, non-abrasive cleaner suitable for stainless steel surfaces. Remove the cleaner residue and then dry with a clean cloth. -- Regarding the noise concern, we recommend consulting the article titled “Dryer - Noises” on our GE Appliances website for troubleshooting. If these issues persist, please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review. Lauren@GEAppliances
- Pros mentioned:Efficiency
Great dryer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Second favorite purchase. The first being the matching washer. Excellent and efficient
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for taking the time to send us your feedback and being a valued GEA customer! We are so happy that you liked your washer so much that you decided to also get the dryer version! We hope it continues to work great and impress’s you for many years. We are here if there is anything else you need in the future. Sincerely- Dianna@GEA
Upgrade!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The one time I had to use it it was fine, wouldn work anymore after then. Don't know what the problem was. I returned it and did a upgrade.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello - We're sorry to hear that you experienced issues with your GE Profile Smart Electric Dryer. It's disappointing when an appliance doesn't work as expected. We appreciate your understanding, and we're glad to hear that you were able to return it. If you ever have questions or need assistance with your new dryer or any other appliances, please don't hesitate to reach out. We're here to ensure you have a positive experience with our products. Thank you for leaving your feedback with us. -Kacie@GEAppliances
- Pros mentioned:Noise level
Good value for your money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, quiet, efficient, looks good, does the job !
I would recommend this to a friend - Pros mentioned:Capacity
Dries quick
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer holds so many loads! gets them dry quickly.
I would recommend this to a friend No issues - happy with purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had no issues with this yet. Very happy with my purchase so far. ;)
I would recommend this to a friendGreat dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality with plenty of settings to personalize.
I would recommend this to a friendYou will not be disappointed!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer has been great. The large drum allows clothes not to be so wrinkled. Plenty of features wuth an amazing color!
I would recommend this to a friendDisappointed in a new dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brand new dryer and it was making a rattling noise, had to have a technician come out and fix it. He had to take it entirely apart and found that it was manufactured with a broken part so much for quality control. The tech from Best Buy was awesome and knowledgeable, but we should not have had to call him. It was rattling on the first day.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there, thanks for taking the time to leave a review. We hate to hear about the issues you had with your dryer, especially when first using it, we can certainly understand how this would be frustrating. We do hope that all is working as it should now. If you have questions or concerns in the future, know that you're always free to reach out and let us know. Best wishes. -Michael@GEA
Dryer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it about 6 months so far it’s been great and looks good to
I would recommend this to a friendGood Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good dryer with lots of settings for the type of load
I would recommend this to a friendLove this dryer!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this dryer!!! It gets clothes dry on the first run, even large comforters. The lint trap if very effective. I couldnt be happier!
I would recommend this to a friendGreat
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.6 months into owning, still extremely happy with purchase
I would recommend this to a friendLove it
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a great washer and dryer set I’ve had it over a year now and have no issues
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! Much better than the whirlpool I rented from Rent a center.
I would recommend this to a friend
