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Customer Ratings & Reviews

$849.99
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Customer reviews

Rating 4 out of 5 stars with 80 reviews

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Rating by feature

  • Capacity

    Rating 4.5 out of 5 stars

  • Dry Time

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers have good things to say about the appearance, large capacity, and quiet operation of the 7.4 cu. Ft. Smart Electric Dryer. Many find it easy to use and select their desired settings. However, some customers have expressed concerns regarding its drying performance and overall quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 80 reviews
  • Rated 2 out of 5 stars

    GE profile dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only issue was they didnt check to see if it was level and they didnt know how to change the door to the other side - we tried to do it but something with the torque on one of the screws was a issue so we had to call again and have someone come back 4 days later with a tool. We did pay for delivery and installation

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate your honest review about your dryer. Should you still need assistance with delivery or installation please contact your local Best Buy store directly. They will best be able to get this resolved. We're positive that once installed this model will serve your laundry needs for a long time to come. GE_Appliances

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm completely satisfied with my new GE Profile dryer. Very quiet and smooth with a fresh clean completely dry clothes. I think I did good! With Best Buy help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Gift that kerps Giving .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this Dryer as a Gift to my daughter. Besides being a very Attractive Dryer, she says she enjoys the ease it takes to load and unload the clothes she puts in it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about it works great! It looks great and works great!

    I would recommend this to a friend
  • Cons mentioned:
    Drying performance

    Rated 3 out of 5 stars

    GE WASHER REVIEW

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very noisy, tangles clothes and doesn’t seem to have a notification when cycle is completed.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for taking the time to leave us your review. This unit does have the Smart features so you can get notifications through the Smart HQ app when connected to your Wi-Fi. The Smart HQ app will ensure your dryer always has the latest features, including extra cycles for active wear and casuals Plus, easily control and monitor your laundry from anywhere, receive remote status notifications and more. As for the noise, we would suggest checking the use and care manual that is on the website troubleshooting section (page 15) It may be that the unit is sitting unevenly. We would suggest moving the dryer to an even floor space or adjusting leveling legs as necessary until even. GE_Appliances

  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it I have been using this for a year and had to get a new one

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Dryer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sensor is awesome. saves energy. dryer looks sleek and is not loud. easy to navigate controls

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for taking the time to leave a review. We are glad you are enjoy ing your new dryer and that it is easy for you to use. We are confident this unit will continue to impress you with its amazing features for a very long time! GE_Appliances

  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer Washes very fast Hot cycle is great Quick cycle really gets the cloth dry quickly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ge profile dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent dryer. Super easy hook up with hose provided for steam

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second favorite purchase. The first being the matching washer. Excellent and efficient

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for taking the time to send us your feedback and being a valued GEA customer! We are so happy that you liked your washer so much that you decided to also get the dryer version! We hope it continues to work great and impress’s you for many years. We are here if there is anything else you need in the future. Sincerely- Dianna@GEA GE_Appliances

  • Rated 4 out of 5 stars

    Upgrade!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The one time I had to use it it was fine, wouldn work anymore after then. Don't know what the problem was. I returned it and did a upgrade.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - We're sorry to hear that you experienced issues with your GE Profile Smart Electric Dryer. It's disappointing when an appliance doesn't work as expected. We appreciate your understanding, and we're glad to hear that you were able to return it. If you ever have questions or need assistance with your new dryer or any other appliances, please don't hesitate to reach out. We're here to ensure you have a positive experience with our products. Thank you for leaving your feedback with us. -Kacie@GEAppliances GE_Appliances

  • Rated 3 out of 5 stars

    Dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this in an open box sale and it was horrible. I’d assume it was dropped and the drum was out of line. Can’t review it as a brand new product

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either address your concern or direct you to your local store for further assistance. Lauren@GEAppliances GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Dries quick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer holds so many loads! gets them dry quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good value for your money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, quiet, efficient, looks good, does the job !

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed in a new dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brand new dryer and it was making a rattling noise, had to have a technician come out and fix it. He had to take it entirely apart and found that it was manufactured with a broken part so much for quality control. The tech from Best Buy was awesome and knowledgeable, but we should not have had to call him. It was rattling on the first day.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there, thanks for taking the time to leave a review. We hate to hear about the issues you had with your dryer, especially when first using it, we can certainly understand how this would be frustrating. We do hope that all is working as it should now. If you have questions or concerns in the future, know that you're always free to reach out and let us know. Best wishes. -Michael@GEA GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it. Bought both washer and dryer and they work great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it about 6 months so far it’s been great and looks good to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good dryer with lots of settings for the type of load

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this dryer!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dryer!!! It gets clothes dry on the first run, even large comforters. The lint trap if very effective. I couldnt be happier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues - happy with purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no issues with this yet. Very happy with my purchase so far. ;)

    I would recommend this to a friend