Customer Ratings & Reviews
- Model:
- PTD60GBSRWS
- SKU:
- 6472688
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the product's excellent overall and drying performance, noting its quiet operation and large capacity. They also appreciate its ease of use, sleek design, and appealing color and size. However, a minor concern was raised regarding the door opening on the wrong side.
This summary was generated by AI based on customer reviews.
Delivered just on time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service delivery on time and the technician did a very good job on the installation.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi,
Congratulations on receiving your new dryer! It's always exciting to hear when a customer gets a new appliance. We're glad installation went well and we can't wait for you to try out all the amazing features. Make sure to keep in touch! Mike@GEA
Don’t buy
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer is terrible, Takes forever to dry things. 3+ hours for jeans and towels. I’ve never been so disappointed in a purchase before. Don’t buy.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We share your concerns and recommend you check to be sure the dryer is level as this could affect the operation of the sensor cycles. Check the vent work on the back of the dryer and the vent cap on the outside of your home for any obstruction or restriction that could affect your drying times. Finally, if ECO Dry has been enabled, consider turning this feature off to see if the dry times improve. Additional information is available in the online Owner's Manual. If you continue having difficulty, please call Bodewell, our authorized service team directly at 1-833-4BODEWELL (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET to have your dryer evaluated and repaired as needed.
Not worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful product, very loud was not impressed at all. Return it with in a week. Price point was the only good thing but if you want quality go with LG.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello - We hate to hear that you returned your dryer because you did not have a great experience. We'll be sure to forward your feedback to our product development team. We hope you allow us to earn your trust again in the future. Take care. -Don@GEAppliances
Disappointing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer delivered yesterday, got it hooked up and leveled as required and when turned on it makes a scraping noise. Will be returning.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hey there - We're sorry to hear about the trouble you had with your new dryer. If you still have the unit, we recommend taking advantage of your warranty by calling our GE Appliances Consumer service line at 1-800-432-2737 (Monday – Friday: 8 a.m. – 8 p.m. ET. Saturday – Sunday: Closed). While we strive to meet the needs of our consumers, we also understand there's always room to improve. We appreciate you taking the time to give us your feedback and we will be sure to share your thoughts with our design and engineering teams. We apologize for the inconvenience you've experienced. Let us know if you have any questions or need additional assistance, we're here to help you. Kind regards. Julia@GEAppliances
I can’t believe this and I just got a Best Buy cre
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They didn’t check the pipes when I went to use it water went everywhere. Came to find out they messed up the thread and now I gotta wait for that part to come in. I haven’t heard anything back from them when I was told I will get a call back.
No, I would not recommend this to a friendDryer, gas
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Basic unit. No frills. Delivery was rescheduled by Best Buy for unknown reason. $60 fee was charged even though a total tech member
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello there - We're sorry to hear your delivery was rescheduled and you were charged an additional fee. We can understand how this would be very frustrating, and we apologize for the inconvenience. We recommend reaching out to BestBuy directly by calling your local store to further discuss your situation and receive updates on your delivery. Kind regards. Julia@GEAppliances
- Pros mentioned:Drying performance, Overall performance
Great dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dreyer works great! Dries everything quickly. Love the color!
I would recommend this to a friend - Pros mentioned:Overall performance
GE Profile Gas Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought the washer and dryer as a pair and this is the second set we have purchased. We had this exact set in our old house and it worked flawlessly so my wife and i bought the same ones and they work just as well as the first set we bought. We would buy them again.
I would recommend this to a friend - Pros mentioned:Drying performance
Happy customer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the dryer, multiple settings and drys quickly.
I would recommend this to a friend - Pros mentioned:Overall performance
Great Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied, would definitely buy again. I missed having a gas dryer.
I would recommend this to a friend - Pros mentioned:Ease of use
good fine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is good and easy to operate. I would recommend on buying it
I would recommend this to a friend - Pros mentioned:Ease of use, Overall performance
Efficient!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very efficient. Easy to use. Easy to install. I wish it contained all the appropriate gas fittings, but thosevwere also easy to find.
I would recommend this to a friend Washing machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery took a while but the equipment and attention was excellent.
I would recommend this to a friend- Pros mentioned:Ease of use, Overall performance
Easy to used
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This look awesome my wife love it , easy to used .
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for taking the time to send us your feedback and being a valued GEA customer! We are so happy that your dryer has been working great for you and that you are liking the look of the units as well. We hope it continues to work great and impress's you and your wife for many years! We are here if there is anything else you need in the future. Sincerely- Dianna@GEA
Beyond Happy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love them!! Great choice. And I absolutely love the color
I would recommend this to a friend- Pros mentioned:Noise level
Nice Efficient gas dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice quiet gas dryer with excellent features I love my gas dryer!
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you so much for taking the time to provide your feedback. We are so happy to hear that you are impressed with your dryer and its features! We value your feedback as it helps us know how to move forward on future builds. We hope you continue to love using your unit for many, many years to come! If you need anything else, please let us know. All the best! Dianna@GEA
No drying well, app needs work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I been using the dryer for about 3 weeks now, and so far I am not to happy with it, it is not drying the clothes well!!!! I try every setting and temperature and every time I have some damp clothes at the end of the cycle, so I have to run it again, other thing that needs more work is the app, cause it only works to tell you when the cycle is over, you cannot control the machine with the app in any way.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello - We're sorry to hear that you're not happy with your dryer. For help with the concern about your clothes still being damp, please make sure the cycle selected matches the load you are washing. Some fabrics will feel wetter when rinsed with cold water. Thanks for providing feedback about the SmartHQ app that we will be shared with our product development team. If you have any questions in the future, please let us know. Best wishes -Don@GEA
Mr
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good size but it sometimes does not dry on the first run.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for taking the time to send us your review. We did find some information in the troubleshooting section (page 12) of the use and care manual that may help with the clothes not drying completely that we can link here for you https://content.syndigo.com/asset/c9df6ad6-e1cb-4459-91da-921c68ef048b/original.pdf. If there is anything else you may need, please let us know. Sincerely-DIanna@GEA
Excellent choice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent choice for our new home, just looking in one place to get all we need
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there - We appreciate you choosing GE Appliances for your home. We're incredibly happy to hear you’re enjoying your new dryer. Have a great day! -Don@GEA
Bad Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Already having problems………………………………………………..,,,,,,,
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We hate to hear that you are having problems. If the problem persists, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737). We are confident that once things are resolved, you will love your dryer. Let us know if we can assist further. All the best.- Kianna@GEA