Customer Ratings & Reviews
- Model:
- PTD60GBSRWS
- SKU:
- 6472688
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the 7.4 Cu. Ft. Smart Gas Dryer's overall performance, particularly its drying capabilities and quiet operation. Many appreciate its ease of use, large capacity, and stylish design. While some users noted the dryer door could be improved, the positive feedback on other features significantly outweighs this minor concern.
This summary was generated by AI based on customer reviews.
No drying well, app needs work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I been using the dryer for about 3 weeks now, and so far I am not to happy with it, it is not drying the clothes well!!!! I try every setting and temperature and every time I have some damp clothes at the end of the cycle, so I have to run it again, other thing that needs more work is the app, cause it only works to tell you when the cycle is over, you cannot control the machine with the app in any way.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello - We're sorry to hear that you're not happy with your dryer. For help with the concern about your clothes still being damp, please make sure the cycle selected matches the load you are washing. Some fabrics will feel wetter when rinsed with cold water. Thanks for providing feedback about the SmartHQ app that we will be shared with our product development team. If you have any questions in the future, please let us know. Best wishes -Don@GEA
Mr
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good size but it sometimes does not dry on the first run.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for taking the time to send us your review. We did find some information in the troubleshooting section (page 12) of the use and care manual that may help with the clothes not drying completely that we can link here for you https://content.syndigo.com/asset/c9df6ad6-e1cb-4459-91da-921c68ef048b/original.pdf. If there is anything else you may need, please let us know. Sincerely-DIanna@GEA
Beyond Happy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love them!! Great choice. And I absolutely love the color
I would recommend this to a friendExcellent choice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent choice for our new home, just looking in one place to get all we need
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there - We appreciate you choosing GE Appliances for your home. We're incredibly happy to hear you’re enjoying your new dryer. Have a great day! -Don@GEA
Bad Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Already having problems………………………………………………..,,,,,,,
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We hate to hear that you are having problems. If the problem persists, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737). We are confident that once things are resolved, you will love your dryer. Let us know if we can assist further. All the best.- Kianna@GEA
