Customer Ratings & Reviews
- Model:
- PFD87ESPVRS
- SKU:
- 6570087
Rating by feature
- Capacity
Rating 4.9 out of 5 stars
- Dry Time
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the 7.8 Cu. Ft. Stackable Smart Electric Dryer with Steam and Sanitize Cycle for its fast drying speed, large capacity suitable even for bulky items, and quiet operation. Many appreciate the ease of use and the helpful steam feature for wrinkle removal and sanitizing. While some users experienced issues with the lint filter, the overall feedback highlights the dryer's positive attributes. The dryer's attractive design and color options also receive favorable comments.
This summary was generated by AI based on customer reviews.
Not free install as advertised
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second washer dryer I have purchased in a year. unfortunately they wouldn’t install them in either property. Delivery men said I needed a plumber at both. Plumber came and said it wasn’t true. $250 extra dollars for their “free install” don’t use Best Buy
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you sharing your experience and encourage you to call Best Buy at 888-237-8289 regarding the issues you had getting your washer and dryer installed. -Vikki@GEAppliances
Loud noise. Defective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Making loud noise while working. Complained to customer service. They said i had only 15 days to complain and i have to go to the manufacture. I was not told this policy at the time i purchased it. Very disappointed
No, I would not recommend this to a friendBrand response from GE Answers
Posted .It's normal to hear some noise during the operation of your dryer. Please take a moment to review the support article on the GE Appliances website titled: "Dryer - Noises." If you believe the noise abnormal after reviewing this information, we recommend scheduling a service appointment for one of our Bodewell technicians to assess your unit. You can schedule an appointment by calling us at: 833-4BODEWELL (833-426-3393), Monday – Friday: 8 a.m. – 8 p.m. ET, Saturday – Sunday: Closed. -Don@GEAppliances
I don’t love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less than impressed for the price. It doesn’t auto sense when the clothes are not dry. I thought it had that feature. It feels cheaply made.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you leaving your honest feedback with us. We know how important it is to have a dryer that meets your needs and expectations. We'll share your thoughts on an auto sense feature and the materials of this unit with our team for future consideration. We're sure this dryer will serve you well for a long time to come! -Kacie@GEAppliances
Do not do this to yourself.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy from Best Buy ever since they have so many delivery issues and don’t give refunds or ask for credit for all the issues we had for delivery they damaged our place and did not give us any money for it.
I would recommend this to a friendBrand response from GE Answers
Posted .We encourage you to address your concerns with Best Buy directly by calling 1-888-237-8289. -Vikki@GEAppliances
JUNK!!!!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AWFUL! After 1 second of running the machine goes to no heat. This has been the second they installed it. We called best buy and they say they will open a claim yet we havent heard anything! The installers damaged our sink cabinet and they havent fixed it. DONT BUY
No, I would not recommend this to a friendBrand response from GE Answers
Posted .First, make sure that the “No Heat” temperature option wasn’t accidentally selected. Then, if your dryer is not heating, it could be due to a blown fuse or a tripped circuit breaker; in this case the dryer may tumble but not heat. Check the house fuse/circuit breaker box and replace both fuses or reset both breakers. Your dryer may tumble if only one fuse is blown or one breaker tripped. -- If the issue persists, we recommend scheduling service online by visiting the GE Appliances website or by calling 833-4BODEWELL (833-426-3393) M-F 8AM-8PM ET, Sat-Sun: Closed. -- To best address your purchasing and installation concerns, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. Lauren@GEAppliances
Poor customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer went out only after having it for 5 days, installed incorrectly
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear your dryer stopped working after 5 days. If you haven't already, please reach out to Bodewell Service by calling 1-833-426-3393 between 8:00-8:00 EST.
BUYER BEWARE of Best Buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this top rated machine to replace old one. Salesperson set notification in case price dropped so they could refund the difference. But when I went to get the refund I was told I already got it?? Very disappointed and was almost $600 extra we paid as a result! Very misleading. Machine is doing well I recommend it but buy it from a reputable dealer not Best Buy!!!
I would recommend this to a friendBrand response from GE Answers
Posted .To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either address your concern or direct you to your local store for further assistance.
So far not good!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Problems out of the box dryer circuit board fails. Never fully dries clothes.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thanks for sharing your review! We suggest checking out the “The Dry dryness level was chosen but load is still damp” troubleshooting section on page 38 of the Owner’s Manual, which can be viewed at the bottom of the Features tab on the product page of the Best Buy website. -- If those tips don’t help, we recommend scheduling service online by visiting the GE Appliances website or by calling 833-4BODEWELL (833-426-3393) M-F 8AM-8PM ET, Sat-Sun: Closed. Lauren@GEAppliances
Too loud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is wayyy too loud. Unless you like noisy dryers, don't buy this.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear you are having this issue with your dryer. Some shaking/noise is normal. we recommend confirming your dryer is level and on a secure floor and sitting evenly. We do have optional Anti-Vibration pads available to purchase. The part number is WX17X10001CA and can be purchased by calling GE Parts. Joyce@GEAppliances
Don’t buy this dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer sucks. Takes several attempts to get anything dry.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We encourage you to check the vent on the back of your dryer and the vent cap on the outside of your home for any type of obstruction or restriction that could affect the drying performance. If you continue to experience long dry times, disconnect the power to the unit for 2-3 minutes to reset the electronics. If the issue continues, please call Bodewell, our service team directly at 1-833-4BODEWELL (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET to have your dryer evaluated and repaired as needed. -Vikki@GEAppliances
Electrical panel was no good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It had electrical prop. All the buttons did not work. three days after I bought it after I bought it.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear that your unit’s control panel has stopped working after just three days of bringing it home and can understand the disappointment. We hope this has since been resolved and if you still have your unit we would recommend taking advantage of your warranty and reaching out to our service team. They can be reached at the phone number here- 833-426-3393 Monday – Friday: 8 a.m. – 8 p.m. ET Saturday – Sunday: Closed. We are confident they will be able to help!
- Pros mentioned:Drying performanceCons mentioned:Lint filter
Drys quickly
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the dryer, it does dry fast but it does still leave my clothes damp, more damp then i would like. The lint trap is poorly desighned i have to pick out larger chunks that wont go into the lint trap. So overall if you really want your clothes all the way dry I suggest a time dry cycle for 60 minutes
I would recommend this to a friend Avoid like the plague - 2 broken in 6 months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm on my second one of these in 6 months. First one the power button wouldnt work and they couldnt get the parts for months. The second one the ignitor stopped working and it wouldn't heat. Worst appliance pair I have ever bought. Avoid these like the plague. I have had 3 of the matching washer too. Ugh.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear about your owner experience. If you are continuing to have difficulty we encourage you to reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review.
Just Got it Yesterday Water in Soap Dispenser
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just had this new washer installed by Best Buy yesterday and have done 3 regular load of laundry. I use laundry pods, I throw inside, but I am already noticing a good amount of water puddling in the laundry detergent dispenser which we are not using at all. After I did 3 loads yesterday, I wiped it down then ran the vent drying system and yet there is still water. I just got this new applicance yesterday and it is already leaking water from the dispenser we are not even using. HELP!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you leaving your review with us. It is normal for water to be in the dispensers. The unit will rinse the detergent dispensers even if you're using detergent pods. This is normal. We're sure this washer will serve you well for a long time to come! -Kacie@GEAppliances
Too loud and too much vibration
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the fact that this washer is 5.3 and have a tank for detergent. However, compared to LG and Samsung washers, it's very loud (75dB) and makes a lot of vibrations, even it was leveled properly. I installed it and used it for two days, and then I returned it to get a Samsung. When working, the GE washer washer shook all the laundry room walls, and I could hear it from the second floor. Won't recommend it.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you leaving your feedback with us about your washer. In this situation, you should ensure that the legs are planted firmly into the ground and that your loads properly sorted and evenly distributed around the agitator. If that does not help, we do recommend service which can be scheduled by calling 833-426-3393. We understand your decision to return your unit and hope we have the opportunity to earn your faith in our brand in the future.
Ge profile dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely hate this dryer!! I can not turn off the control lock no matter what we do!! So now I have a bunch of wet clothes that I have to find a place to dry them! An expensive machine that doesnt work. Save your money look for something else. If I could give this minus stars I would.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We regret to hear about the difficulty you're having with your dryer. If you have not already done so, press and hold the Light pad for a full three seconds to turn the control lock feature off and on. If you continue to have difficulty, disconnect power to the unit for 2-3 minutes to reset the electronics. If this does not resolve the issue, please call Bodewell, our authorized service team directly at 1-833-4BODEWELL (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET to have your dryer evaluated and repaired as needed.