Customers value the 7.8 Cu. Ft. Stackable Smart Front Load Gas Dryer's overall and drying performance, large capacity, and useful features. Many find it easy to use and appreciate its surprisingly quiet operation and great size. However, some customers have noted issues with the steam function, mentioning that it can leave clothes too wet, and others have expressed concerns about the lint trap design.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 78 reviews
Pros mentioned:
Features
Rated 5 out of 5 stars
Best washer/dryer combo I’ve ever owned!
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Hands down the best washer/dryer combo I’ve ever owned. They are phenomenal and surprisingly quiet when using. I love the smart features and they look very nice!
I would recommend this to a friend
Cons mentioned:
Lint trap
Rated 4 out of 5 stars
Dryer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a good product, but it was a little flawed when the men delivered it. The corner was scraped up and the top had some type of hard clear bubbles. Other than cosmetic issues I wish the lint catcher was a better fit.
Over all I like this product.
I would recommend this to a friend
Pros mentioned:
Capacity, Features
Rated 5 out of 5 stars
King Sized Bedding Approved!!!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
If you have king sized bedding this is for you. The features are amazing and you can monitor time in the mobile app.
I would recommend this to a friend
Brand response from GE Answers
Posted .
Hey,
Thank you so much for rating this incredible dryer! We're so happy to hear how much you're loving the awesome features and the app. Thanks for allowing GEA to be a part of your home. Have a great day! Mike@GEA
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Large Capacity Dryer
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this dryer for the hotel I manage. Very large capacity which is one of the reasons I bought it. We don't use the steam feature so I can't review that part of it. This is a gas dryer. It was reasonably priced compared to other gas dryers I looked at. So far this dryer is living up to my expectations. And it looks good also. I'm satisfied!
I would recommend this to a friend
Pros mentioned:
Drying performance
Rated 3 out of 5 stars
WI-FI issues
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We have only had the dryer a couple of days before now. The dryer works great most of the time. Our only issues with the unit is once you have the wi-fi connected there is no explanation on how to operate the dryer by your mobile device. The dryer also looses connection with the wi-fi a lot. We have also noticed that on occasion the dryer indicates the load is dry but when we remove the garments they are still damp.
I would recommend this to a friend
Brand response from GE Answers
Posted .
Hello - while we're glad to hear that the dryer works great, we're also very sorry to know that the Wi-Fi feature and drying performance haven't met your expectations. Please know we will share your thoughts with our product and design teams for future design consideration. -- If you need some assistance using our Smart HQ app, we recommend contacting us at: 1-800-220-6899 for additional help. -- You can also contact us via social media if there are other questions or concerns we can assist you with. Take care. - Pablo@GEA
Rated 5 out of 5 stars
Efficiently at it best to wash clothes
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Efficiency and environmentally better because it uses less water and electricity. Wi-Fi is great.
I would recommend this to a friend
Brand response from GE Answers
Posted .
Hello there,
We're so happy to hear how awesome this dryer is to you! It's great that you're taking advantage of the WiFi features. Thanks for allowing GE to be part of your home. Let us know if you need anything. Mike@GEA
Pros mentioned:
Ease of use
Cons mentioned:
Lint trap
Rated 2 out of 5 stars
Worst Lint Trap Ever
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The color is nice and the size is pretty standard, so it fits our space, although it sticks out a bit further than our last couple dryers.
The cycle options are plentiful and operation is easy. I like the WiFi connection and getting notifications on my phone makes it convenient.
I HATE the lint trap and there is no way to fix it. Every time I open the dryer after a cycle, there is lint hanging out of the cracks and holes of the trap. Cleaning the trap (wiping the lint out by hand) causes lint dust to float away from the outside and it gets all over everything. This is especially visible on the black finish of the dryer.
I’ve owned several washer/dryer sets over the years and I’m honestly baffled at how poorly this thing traps lint. I worry the design oversight may bleed into other functions of the dryer and I’m in for future frustrations as parts fail.
No, I would not recommend this to a friend
Brand response from GE Answers
Posted .
Hello- Thanks so much for taking the time to share your review. We are sorry to hear you are experiencing these issues with your lint trap. We can understand how frustrating it is when a new appliance doesn't work as you expected. We'd like to help! When you have a moment, please send us a private message on social media, like Facebook and include your model and serial number, address, email and phone number. Thank you! Joyce@GEAppliances
Pros mentioned:
Drying performance, Features, Overall performance
Rated 4 out of 5 stars
Super expensive but quality product
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
If cost is no issue then this is the dryer for you. It has all of the bells and whistles. Wi-Fi, steam, and multiple modes for drying. We bought the matching pair. Have had no issues so far. Would recommend.
*Note: Ours was damaged on delivery, but Besty Buy replaced everything and was great to work with.
I would recommend this to a friend
Brand response from GE Answers
Posted .
Hey there,
We appreciate you taking the time to write a review on your dryer. It's great to hear that you're enjoying all the features available and have had not trouble so far! This is definitely a quality dryer to have as well as the matching washer. Thanks for allowing GE to be part of your home! Mike@GEA
Pros mentioned:
Capacity, Drying performance
Rated 5 out of 5 stars
Good, quality, fast drying time
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very Good drying time. Large and spacious enough when you wash bed sheets. Gas cost to run this dryer is cheap
I would recommend this to a friend
Pros mentioned:
Capacity, Overall performance
Rated 5 out of 5 stars
Awesome dryer
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This dryer works so well. It is big on the inside and is able to dry all of our big comforters without any issues. It is also great that you can stop the dryer at any time using the app. We love it and would absolutely buy another one.
I would recommend this to a friend
Brand response from GE Answers
Posted .
Hi - Thank you for sharing your positive experience with your new dryer! We're thrilled to hear that the dryer has been performing exceptionally well for you. It's fantastic that the dryer's spacious interior accommodates large items like comforters with ease. The added convenience of controlling the dryer remotely through the app is indeed a great feature. We're delighted to know that you are satisfied with your purchase and would consider choosing our products again in the future. If you ever have further questions or need assistance, please feel free to reach out. We greatly appreciate your feedback and look forward to continuing to meet your expectations. We appreciate you choosing GE Appliances for your home. -Kacie@GEAppliances
Pros mentioned:
Capacity
Cons mentioned:
Lint trap
Rated 5 out of 5 stars
I love this washer
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
+ The washer is great on its own, but I love the ability to check the wash progress on my phone. I wish there was a web app that I could pull up on my computer.
- Initially I thought the wash+dry cycle would be handy for when I start a load before bed, but after using it once I realized it doesn't have a proper exhaust and lint trap, which lead to the entire interior being coated in lint, and I assume with regular use it would cause problems. I don't think I'll be using that feature outside of an absolute necessity.
+ I love the load capacity, it's much larger than my previous washer, so I get a lot more done with eac bch load.
+ I don't anticipate the micro ban coating to completely eliminate the growth of mold, but I appreciate the extra line of defense.
I would recommend this to a friend
Pros mentioned:
Ease of use, Overall performance
Rated 5 out of 5 stars
New machine open box item
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great no complaints easy installation runs smoothly
I would recommend this to a friend
Pros mentioned:
Capacity, Drying performance
Rated 5 out of 5 stars
Worth it.
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very quite dryer. It has many functions and it does a great job drying. It’s also very spacious for drying bedding.
I would recommend this to a friend
Pros mentioned:
Drying performance
Cons mentioned:
Steam function
Rated 4 out of 5 stars
Nice dryer, wish it was a little better for water
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The drier works great, I wish the sanitize and other water based features worked great. They tend to leave whatever you dry a little on the damp side. Recently the dryer started to leave a puddle of water inside and contents spot soaked.
I would recommend this to a friend
Pros mentioned:
Drying performance
Cons mentioned:
Steam function
Rated 4 out of 5 stars
Dryer
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Dries towels efficiently. Easy to clean lint trap. Steam option gets clothes a little too wet.
I would recommend this to a friend
Pros mentioned:
Capacity, Drying performance, Features
Rated 5 out of 5 stars
No more damp clothes
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Huge tub. Drys well. Love the smart features that tells you when drying is done.
I would recommend this to a friend
Rated 4 out of 5 stars
Appliances are great. Installation is a scam.
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We have had this dryer for a little over a year now and it has been great. The door was a little difficult to close when we first got it and Best Buy promptly ordered us a new dryer and installed it a couple days later. My only complaint is that Best Buy contracts the installations to AYS Repairs. They insisted on charging us $85 for a permit that I'm fairly certain they never applied for. I have had the washer and dryer replaced before and did not need to get a permit. They insisted on it, so I paid them and they told me the county would come to inspect it in a couple days. Nobody came to inspect it. Over the next couple months, I called multiple times and each time they told me that they would contact the county and an inspector would be out shortly. I finally gave up. I have checked the Frederick County permits website and I do not see any evidence that a permit was ever applied for. I have had quite a bit of work done on my house and there are many other permits, but none for a washer or dryer installation. I don't know if I really needed a permit/inspection, but I do know that AYS took my money and never applied for one.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Nice washer
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome unit works well Glad we upgraded be nice and big easy to get the clothes in and out of
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Great washer set
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
They work great!!!... can't say enough. Great quality and quiet. And to be totally honest the very best part is the tech support and the bestbuy backed warranty
I would recommend this to a friend
Brand response from GE Answers
Posted .
Hello- Thank you for your review and being a valued GEA customer! We have heard great things about this washer, and we are happy to hear that you are also enjoying it and its features. We hope it becomes a great addition to your laundry space for many years. If there is anything else, you need in the future please let us know. All the best! Dianna@GEA
Pros mentioned:
Capacity, Ease of use
Rated 5 out of 5 stars
Awesome and exceptional GE Profile dryer
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great dryer. Very intuitive and it can link up to your GE Profile washer. Love the steam and sanitize option. Love the capacity to dry our Cal King comforter.