Customer Ratings & Reviews
- Model:
- PHNT10CC
- SKU:
- 6539397
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the product's excellent cooling performance, noting that it effectively keeps rooms cool. They also appreciate its quiet operation, smart design, and ease of installation and use.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Noise level
Quiet and does it's job!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a wonderful AC for its price point and features! It is quite quiet compared to other ACs and has various features as well. However, keep in mind, the lowest temperature it can go down to is 64 °F. Nonetheless, it is a great AC and I am satisfied with this purchase.
I would recommend this to a friend - Pros mentioned:Cooling performance, Noise level
Great inverter unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Cools very well and does it very quietly.
I would recommend this to a friend Must be a dud of a unit.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted one half summer. Shut down for winter. Turned unit back on in March. No cooling , no compressor and useless. Returned, no replacement unit available anywhere. Not even GE website. No longer available. All I could get is a store credit. Ordered a one size smaller unit for $21.00 more. Stay tuned you won't believe what happened next.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We understand that you have already returned your air conditioner and we’re happy that the retailer was able to assist you. We always recommend reaching out to us directly for product assistance so that we can work with you toward a resolution before a return is necessary; we’re always here to help.
Love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the remote and able to control with my phone. Also, Love that I can make my on schedule to come on and go off when I want.
I would recommend this to a friend- Pros mentioned:Cooling performance
Cools well
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really well. I got it cause it was the only ac that fit my window. I love that I can set up schedules for it since I have pets at home. It will definitely cool 450 sq ft
I would recommend this to a friend - Pros mentioned:Cooling performance, Noise level
Penny Phanumphai
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet and cold, looks good. Will recommend it to my friend and family.
I would recommend this to a friend Buy Something Else
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These units are terrible and prone to problems with the pump system. Check Reddit before you buy to read about it. Best Buy leaves you stranded with these things quickly - but refers you to GE for issues. It runs the return period out fast and GE is bad about returning calls. I bought three of these. One worked fine last season. One stopped working after one season. The other didn’t even work out of the box. Getting the last one replaced under warranty was nothing short of a nightmare. It took nearly 10 months to get a refund from GE on the Unit. Best Buy was of NO help in the situation. There are better units from Midea and Hisense imho. They have better warranties for sure. (3 years and 2 years respectively)
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We would like to assist you with this air conditioner and gather some additional information from you. Please send us a private message via Facebook, Instagram, or X with your contact information, complete model/serial numbers, and a copy of this review so that we can review the information and get back with you quickly.
- Pros mentioned:Cooling performance
Capable of handling business
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has worked very well in hard conditions. Very happy with it.
I would recommend this to a friend - Pros mentioned:Installation ease
Great recommendation!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a unit and staff steered me towards this unit. I couldn’t be happier. So easy to install without having to purchase extra products.
I would recommend this to a friend Broke in less than a year
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this unit for less than a year. Used for only 4 month and the pump that send water out of unit died. It’s on back order and no date as to when it will be available. Paid for 4 year extended warranty and can’t even use it to get replacement because I’m still covered under manufacturer warranty!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We want to help you with your air conditioner not working. We recommend calling our warranty team at 1-833-4BODEWELL .
It's okay.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's cute and I like the way it looks in my window...but it is rattly and quite loud at times (ESPECIALLY from the oustide), which is disappointing. :(
No, I would not recommend this to a friendBrand response from GE Answers
Posted .It's normal to hear some noise from the a/c unit during operation. We recommend that you take a look at the "Normal Operating Sounds" section on pg. 17 of the Owner Manual. To help with the rattling issue, make sure the unit is properly installed using the Installation Instructions on pages 9-15. Thanks for sharing your feedback. -Don@GEAppliances
Quiet and easy install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This AC is very quiet. you can tell its great quality. The install was the easiest from any other AC i have put up.
I would recommend this to a friendAc unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy instal doesn't cool very well and compressor makes alot of noise
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello- We appreciate your purchase and glad the air-conditioner was easy to install. This is designed to be installed in a room that is at least 450 Sq Ft. We have some tips on our site if you'd like to take a look. In the meantime, if you feel there is an issue, please take advantage of your warranty and reach out to GE Consumer Service at 1-800-432-2737. Thank you! Joyce@GEA
To heavy and difficult to install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you live in a a apartment in NYC don't buy this kind of AC, Bestbuy use UPS to deliver now and it took more than 2 week in Manhattan and they don't install it, is very complicated to install and very heavy, I will return it!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate your feedback and want to thank you for taking the time to share your experience. To best address your installation and delivery concerns, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either address your concern or direct you to your local store for further assistance. Lauren@GEAppliances
GE Junk
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was nice for two nights. All of a sudden it will vibrate the whole house. Like a washing machine getting out of balance. Great idea and loved it for 48 hours. I see other complaints. Returning and won't replace. Look into a mini split.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear that you're not having the best experience with your unit. While we strive to meet the needs of all our consumers, we understand there's always room for improvement. We appreciate your valuable feedback, that we'll gladly share with our product design team for review. This is not a normal occurrence, and we hope you allow us to work hard to earn your trust again in the future.
- Pros mentioned:Cooling performance
Best A/C ever Quiet
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We like this so much that we bought a second, These are game changers with regard to noise. We can now watch TV without have the volume up crazy high because of the A/C. This is the next best thing to Mini Splits. Do think on it buy it.
I would recommend this to a friend - Pros mentioned:Installation ease
Window AC unit
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great unit and easy to use! Happy for the purchase.
I would recommend this to a friend