Customer Ratings & Reviews
- Model:
- XPIO13SCSS
- SKU:
- 10735827
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Horrible Product!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this Jan. 7, 2023 and It is HORRIBLE!!!! DO NOT BUY THIS PRODUCT!!!! Not only does it make terrible sounds, I have to clean it every week even before the cleaning light is on. I have only used distilled water and it still is high upkeep. Very pricey when you pay 1.40 per gallon of water. I have kept it clean and done everything right and it has mildew that is along back side and in water reservoir only. Not in tubes and not is side tank. Just the part after it goes through the machine. Do yourself a favor and purchase a self cleaning ice maker.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there - Thanks for taking the time to leave a review. We're sorry to hear that you're not having the best experience with your ice maker. Some noises are to be expected with this machine; however, if you feel the sounds are abnormal, we recommend contacting Opal Support for the options available under the one year limited warranty. All the best. -Don@GEA
Best !
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase ever!! I have nugget ice in a matter of minutes! Cant be without it!
I would recommend this to a friendGreat Opal replacement
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just replaced an original Opal version of this that had failed and couldn't be happier. This unit is fast, quiet and doesn't put out the same amount of heat the old one did. The only complaint I have is that the side tank doesn't hold a full gallon like the old version did. More like 2/3 of a gallon when fully empty. Not sure why the change since most people fill from a gallon container. Other than that, it works amazing!
I would recommend this to a friendThe best ice maker, well worth the cost!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ice maker is all I’ve heard and more! Needed to get this to compliment my Bartesian Cocktail Machine! This is definitely the “good ice”
I would recommend this to a friendGreat ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is great makes a ton of ice keeps my family happy. Chewy ice. was worth the price for sure
I would recommend this to a friendBest thing ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love this ice machine! We had the first model and replaced it with the 2.0. We prefer using this ice maker than the one in the refrigerator!
I would recommend this to a friendEh…
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife wanted this for starters. It’s ok but not worth the money for me, but she loves it….so….
No, I would not recommend this to a friendGood nuggets
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice is amazing. It makes it super quick. Only complaint is that is leaks water when you open the drawer, but thankfully it comes with a drip tray.
I would recommend this to a friendLove it
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this machine. After these many months, it still brings me joy to come home to fresh crushed ice. I’m so glad I splurged on myself.
I would recommend this to a friendAwesome!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing my wife loves nugget ice super happy with my purchase just like sonic!
I would recommend this to a friendGE Opal 2.0 Nugget Ice Maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The consistency of the ice is excellent. Airy and crunchy just like Sonic ice. We bought one for my mother and father for Christmas and they absolutely love it!
I would recommend this to a friend
Nugget Ice Maker
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product besides it makes a noise when defrosting
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- We appreciate the time you took to share your review. We are happy to hear you are pleased with your purchase. The nugget ice is truly amazing! Enjoy! If you have any questions, please let us know. Thank you! Joyce@GEA
Perfect ice machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks and works great This is the BEST ice machine I’ve ever owned! Makes perfect nugget bite sized ice which I love!
I would recommend this to a friendThe good ice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes the good ice. My wife has been very happy. Expensive but whatever it’s good quality
I would recommend this to a friendGreat item
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great autumn a Holly recommend this. I would definitely buy this again!
I would recommend this to a friendLove the ice
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the ice but the machine itself has a mind of it’s own and after 2 years we need to replace it or get something new because it doesn’t work anymore
I would recommend this to a friendBrand response from GE Answers
Posted .We understand the disappointment caused by your Opal ice maker not functioning properly. For help with this situation, we recommend you review the support article on the GE Appliances website titled: "Opal Troubleshooting Tips."
Always at your fingertips!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this little guy. No more under the counter ice maker for me. The nugget ice so wonderful
I would recommend this to a friendBrand response from GE Answers
Posted .Hi - It's great to hear that you're loving you icemaker. The nugget ice is the best! Take care! - Don@GEA
Ice maker v2
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Me and my Wife love it ! At home Sonic ice lol great buy. If you have the cash.
I would recommend this to a friendTrash Product in a Pretty Shell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As a younger tech-savvy guy, I thought this high-end ice maker would be a great addition. Instead, I got a glorified paperweight with LEDs. Let’s start with the Wi-Fi setup it’s absolutely useless. I tried every trick in the book: resetting the machine, switching Wi-Fi bands, updating firmware, uninstalling/reinstalling the SmartHQ app. Still nothing. GE’s app is buggy garbage, and support just sends you generic copy paste replies. The design is flawed too. The lid is finicky, the sensors act up constantly, and the side tank is awkward to fill and doesn’t sit right. The noise level is higher than expected, and don’t even think about using it in a quiet kitchen or small apartmentit hums and clicks like it’s fighting demons inside. Reliability? Within the first week it started having random shutdowns. No error messages, no warningjust shuts off. Then the machine began acting like it’s full when it’s clearly not. Restarting it became a daily ritual. Not what I signed up for with a $600+ appliance. Bottom line: Don’t let the sleek look fool you. GE slapped a nice finish on a product that barely functions. The “smart” features are broken, the machine is temperamental, and for this price, I expected excellencenot endless headaches. I’m returning this overpriced boat anchor and advising everyone to look elsewhere. GE really fumbled hard with this one.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Given the issues you had with your Opal ice maker, we'd very much like to review your situation. If you still have the product, we encourage you to send us (GE Appliances) a private message on one of our social channels (Facebook, Instagram) with your contact information, model and serial numbers, and a copy of your review. -Vikki@GEAppliances
Sonic ice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this ice machine!!!! It never runs out of ice and has a cleaning mode at the push of a button!!
I would recommend this to a friend