Customer Ratings & Reviews
- Model:
- XPIO13SCSS
- SKU:
- 10735827
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Pricey, but you do get what you pay for.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We use it every day. It’s great alternative to the refrigerator ice.
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there- We appreciate you taking the time to leave your feedback. We are thrilled that you are liking your Opal portable ice maker and it’s working great for you so far. We hope it becomes a fast favorite for you for many years! We are here if you need anything else in the future. All the best! Dianna@GEA
Perfect size of ice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this machine it’s just so perfect and the ice I like the size of the nuggets.
I would recommend this to a friend
love it!!!
|Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.awesome machine… love love love the ice it produces…
I would recommend this to a friendCrunchy ice @ home
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to reduce trips to gas stations during covid—The ice is filtered & crunchy making teas juices water all taste great!
I would recommend this to a friendAwesome!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works just like you think it would. Easy setup! Perfect ice every time!
I would recommend this to a friendBrand response from GE Answers
Posted .Hello there - we’re happy to hear that you’re loving the user friendliness of this awesome GE Profile Opal Ice Maker as much as we do. Perfect ice every time is what we strive for and we’re so glad to learn of your stellar experience! Thanks for taking the time to write a review and we will be sure to share your positive feedback with our design and engineering teams. Have a great day! Lauren@GEA
Perfect Ice Machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome ice made easy. Much better than Refrigerator ice or filling ice trays. Would definitely recommend.
I would recommend this to a friendDo not purchase unless you want problems
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honest review from someone who was very hopeful. Our refrigerator broke and this was going to be a quick interim solution to have ice. Oh not so easy. We followed every instruction 100% because we really needed ice until we can decide on our fridge. But to my surprise, this $500 machine does not do anything that is promised. You fill up the water tank and it literally dumped water into the ice tank, melting all of your ice and then makes more ice but it can’t make enough ice to fill up the ice tank I really do not recommend this to anybody unless you want to deal with problems. You can see in the picture that the water falls and melts the ice. Buyer beware.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello – Thank you for taking the time to write this review! We’re so sorry to hear that this ice maker did not meet your expectations. This is certainly not the experience we expect or wish for our consumers to have, and we understand just how frustrating a situation like this can be! If you continue to experience issues, we highly recommend contacting Opal support by calling 1-866-907-6718 M-F 8-8 EST. We hope this helps, and we look forward to hearing from you. Kind regards – Matthew@GEA
waster of money
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this ice maker was a complete waste of money. About 6 weeks before we had had it a year, it started making a terrible grinding noise( apparently a common issue). We reached out to GE, and after a lot of back and forth, we were asked to film the noise. So we did. Then they finally decided that they would send us a "new" machine with no warranty. once it was received, we sent the other one back. After 6 days with the "new" ice maker, it started telling us to add water, and would not make ice. we learned this is ask a common problem with this machine. clearly we were sent a refurbished machine instead of a new one. Since we were without a warranty, we donated the ice maker to Goodwill and vowed to never purchase another GE product again.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you bringing this matter to our attention. We're sorry that you had this experience with both of your ice makers. We'll let our team know of this for future consideration and we understand your decision to donate the unit. We hope to have the opportunity to earn your trust in the future.
Buyer beware. Unit fails at just over a year.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buyer beware! Unit began to leak just 5 weeks after warranty ended. They want $250 to ship it back to them to attempt a repair. If they can’t fix it, they will scrap it. An appliance this expensive shouldn’t be disposable. When it worked, it was great. Unfortunately they do not seem to want to stand by their product. There are any similar stories of failed units.
No, I would not recommend this to a friendBest Ice Ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase I have made. Love the nugget ice anytime I want it.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi, we appreciate you taking the time to reach out to us with your feedback. We are happy that so far you are loving your Opal icemaker so far. We also love the small nugget ice it produces! We hope it continues to work great for you. All the best! -Mel@GEA
Great ice maker
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, there is always ice in the container. Better then the dispenser one
I would recommend this to a friendIce
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ice but it came dented....also rather noisy.
I would recommend this to a friendMust buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT PURCHASE. My wife loves the nugget ice and we have not had it 3 months and couldn't be happier with this investment.
I would recommend this to a friendIce maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome ice. Makes new ic really quickly. I have a bunch of kids and it keeps up with the demand.
I would recommend this to a friendGreat machine
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this ice maker and looking to purchase another one.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- thank you for your feedback! We appreciate you being a valued GEA customer and are happy that you are impressed and loving your new Opal icemaker. Enough to want a second one too! We hope you continue to enjoy it and the famous nugget ice for many years. If there is anything we can help with in the future, please let us know. Sincerely- Dianna@GEA
LOVE LOVE!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this machine! We don’t have an ice maker in our freezer so this is perfect!
I would recommend this to a friend5 star
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Monet well spent. If you love ice cold drinks. Grab it
I would recommend this to a friend.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this machine. Totally worth the price! Only down side is that it’s a little loud but not enough to be bother some.
I would recommend this to a friendBest ice in town!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.By far exceeded my expectations and is still the best ice you can get!
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for leaving your review. We are glad to hear that you are enjoying the famous nugget ice! We hope it continues to impress you for a very long time. If there is anything else you need in the future, please let us know. Sincerely- Dianna@GEA
Meets every expectation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The whole family loves it. The ices is just what pellet ice should be. It does not freeze together. It is worth every penny.
I would recommend this to a friend