Customer Ratings & Reviews
Customer reviews
Rating 4.4 out of 5 stars with 3784 reviews
(3,784 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 1 out of 5 stars
Groans & Squeals...Noisy; Exchanged for Same Model
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product came very highly recommended by a long time friend. We purchased it on Nov 8, 2023. It fit nicely on our counter. We followed the set up process instructions to the letter & it was making ice in no time. We truly enjoyed this little machine, but after 3 weeks it began to make very loud groaning and squealing noises. I exchanged it for an identical product hoping that it was a one off issue & will review it after 6 months unless it fails before that time.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .Hi - We deeply regret the inconvenience you've faced with your ice maker. It's concerning to hear about the groaning and squealing noises you experienced after just three weeks of use. We apologize for the disruption to your experience. We're sure that your new unit will serve you well for a long time to come but we're always here for you if you need us. Best regards. -Kacie@GEAppliances
Rated 5 out of 5 stars
Great Decision
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My family and i lovvveeee our machine. Definitely work the buy
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Great ice, not great sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice is wonderful; like Sonic ice. My problem was the sound it makes while making ice. Much louder than expected, so if it is located in a living area it can get annoying.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- We are so happy to hear you are loving the ice! However we are sorry to hear it is louder than you expected. The Opal Ice Maker is a complex device that combines electrical and mechanical components such as a compressor, pump, motors and fans to deliver perfect nugget ice. These components power on at different times during the ice making cycle. There will be some noise associated with the running of these components. These normal noises typically cease after 10 to 45 minutes within the ice making cycle. Hard surfaces like the floor, walls and countertops can amplify these sounds. We have a list of normal sounds that you will hear on our site if you'd like to reach out via a private message we will be happy to share the link or you can find it on our site. If you have any questions in the future, please let us know. Joyce@GEA
Rated 5 out of 5 stars
Ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ice maker, very happy we bought this, would highly recommend
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great chewing ice!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really love this machine. It takes some time to clean it, but it is well worth it!
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Takes a while to make the ice. The reviews and videos made it seem like the ice was made faster.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Ice ice baby
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, but slow. Would be nice to be able to tie to a water supply line.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cant stop using it i have anemia and cant stop eating ice
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Defective product
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my ice maker, when it works. But after awhile it starts saying “add water” when water is not needed and it stops making ice and a very loud squeaky noise.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We would like to look into this situation for you. Please send us a PM/DM on any of our social media pages and please include this review for reference.
Rated 5 out of 5 stars
Great Gift
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I surprised my wife with this ice maker for her anniversary present. She absolutely loves it, as does the rest of the family. It is a hit, for sure.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
GE Opal ice maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordering this ice maker through Best Buy was a good choice! Fast delivery and great pickup response! Ice maker so far has met my expectations!
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Nugg ice maker
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best ice maker family of 5 use it every day multiple times each.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Can’t live without it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I honestly don’t know how I lived without this machine. It’s absolutely worth every penny. If you are debating this- just add to cart- you won’t be sorry!
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Best luxury item for your house.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you dont have one, why not? Say yes to your inner self and get it.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it and would recommend it pay’s for itself ina matter of a few days
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Ice machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the machine !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
A great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second one I have purchased this year. First one for myself. The second was as a gift. I love the product, the price, and the delivery.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Kitchen must have..
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had it for a few years and I love it! Super easy to clean as well.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for a friend. I have one already and we love it !!
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great Purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We absolutely love this ice machine and super easy to use!
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friend





































