Customer Ratings & Reviews
- Model:
- XPIO13SCSS
- SKU:
- 10735827
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Way over priced for only working 6 months
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ice making machine until it hits the deadly 6 months. Had the warranty and GE replaced it. But the warranty is only good one time within the year. So now 6 months later with the new, again it’s going. We clean it, and we only use Distilled Water and still. No way I’m dumping another $600 on an Opal.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear you are having an issue with your replacement Opal. We can understand your concern and would like to offer some troubleshooting that may help. If the water well is filled to the upper fill line and no ice is being produced, please perform this simple test: 1. Please start the Opal and switch to cleaning mode. Don't forget to detach the side tank. 2. Remove the screen/filter at the bottom corner of the reservoir, exposing the small white rubber inlet used for water circulation. 3. Make certain that the Opal is not connected to the phone app and that the water well is filled to the upper fill line with distilled water. 4. Remove the ice bin and press the button to see if the Opal pumps water. This could take up to 5 minutes to start. 5. Plug the small inlet with your finger for 10-15 seconds to create a vacuum within the pump/circulation system. 6. Release the plug and wait a minute or until you see water movement. 7. If you do not see a change, you may want to repeat these steps a couple of times. Note: If you see water movement, please switch to ice mode and run for 30 minutes. **You may also need to prime your pump so try using a Turkey Baster/Injector and gently fill the hose that doesn't go to the side tank with water, and then restart the machine. If this doesn't help, please reach out to Opal Service at 1-866-907-6718, M-F 8:00-8:00 EST.
Great ice!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exellent product. Ice is soft and almost chewy. Side tank is very optional, as I don't use it.
I would recommend this to a friendSonic ice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you love Sonic ice you will love this machine. You literally have ice in 10-15 minutes.
I would recommend this to a friendAbsolutely Amazing Ice Maker!!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic Purchase and HIGHLY RECOMMENDED!!!!!!!!! This ice maker has changed the game, in our household. Everyone enjoys the small soft crushed ice pellets!!!! Just have to try one and see for yourself!!!!! I won't ever change back to normal size ice again!!!!
I would recommend this to a friendBrand response from GE Answers
Posted .Good day,
This ice maker is certainly a fantastic model to have. We're so glad to hear that everyone is enjoying your ice maker! Thank you so much for you support. Enjoy having nugget ice anytime! Mike@GEA
Easy set up
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to get this ive maker up and running; hsvent run out of ice snd its pretty quiet.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for taking the time to contact us. We are beyond thrilled to hear that you are happy with your Opal Portable icemaker! Your review means a lot to us and we hope that you continue to get the best quality out of your icemaker. We appreciate you being a valued GE Appliances customer. All the best! Dianna@GEA
Twice failed. Buy the warranty.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried to love this nugget ice maker…twice. Both developed the same issues that always result in a non working unit.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear that your both Opal Icemakers has quit working and would like to get more specific information if you could please send us a PM/DM on any of our social media pages and please reference this review. GE Profile
Great ICE Machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's AWESOME! It works great and the best part? My wife loves it!
I would recommend this to a friendGreat buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had for a few weeks now, and this product works great.
I would recommend this to a friendBeat ice maker ever
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our ice maker in the fridge died. We always wanted Sonic chip ice and we finally got one that makes sonic chip ice ! Best thing ever !
I would recommend this to a friendBest Countertop Ice Maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best icemaker I have ever seen. Expensive but worth every penny in our home.
I would recommend this to a friendSlushies
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The machine will start making slush instead of ice cubes more often then not. It is more difficult to maintain than expected. We like the small cubes it makes but more often it just makes slush.
No, I would not recommend this to a friendCompatibility
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great and very compatible ice maker to bring around!!
I would recommend this to a friendGreat machine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have no complaints about the machine at all my wife loves it
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this ice maker. Well worth the money and the look and quality are AWESOME !!
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there,
Thanks so much for taking some time to review your ice maker. It's quite a handy device to have in any home! We're so happy to hear how much you are enjoying it. Thanks for allowing GEA to be part of your home. Best wishes! Mike@GEA
Ice box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! What a great invention! My wife is so happy!
I would recommend this to a friendI’m very pleased with this product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far……. excellent! Bought this in March because the fridge wasn’t supplying the type of ice I like.
I would recommend this to a friendIce maker
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the icemaker works fast and amazing but just start making a sound 2 days later squeaking
I would recommend this to a friendice machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.decent ice maker it was not fun setting up and very expensive in my opinion.
I would recommend this to a friendNot worth the money, return within two weeks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was so excited to finally get this ice maker. Until I had it for 11 days and it completely stopped working. According to the help desk at GE, it’s a common problem for the motor to go out on these. They then sent me an email with instructions on how to reset the pump, which did not work. Needless to say I boxed this very heavy ice maker back up for return. I enjoyed the wonderful ice for 10 days.
No, I would not recommend this to a friendGeorge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the ice maker. It definitely changes the game.
I would recommend this to a friend