Customer Ratings & Reviews
- Model:
- XPIO13SCSS
- SKU:
- 10735827
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Ms.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love love it. No more trips to Sonic for me!!!!!
I would recommend this to a friendIce maker
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first one wasn’t working but, manger at best but on Millerville was nice to help exchanging for another. Will hook this one up and try again.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for taking the time to contact us about your icemaker. We are sorry to hear that the first icemaker didn't work for you. We understand that can be frustrating. But we hope moving forward that this new one does a much better job at working properly for you. If you need anything else please reach out and let us know. Take care! Dianna@GEA
GE Ice Maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this ice maker....easy set up!!!!!
I would recommend this to a friendAmazing ice maker!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love mine!!!! I love it love it love it love it!!!
I would recommend this to a friendIce maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So glad I bought this! Works great! Love it!!!!
I would recommend this to a friendGE REFRIGERATOR
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good selection, excellent service and prompt delivery.
I would recommend this to a friendAwesome ice maker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my mom and she loves it! The crushed ice is nice
I would recommend this to a friendIce machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with GE redesign of this machine. Love it!
I would recommend this to a friendLove it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s exactly what I wanted! Perfect for get togethers!
I would recommend this to a friendGreat ice, horrible noise
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice was great but the incredibly loud screeching noise was not. Returned.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello- We are sorry to hear you experienced a screeching sound. This is not what we would expect to hear and are sorry you had this issue. We hope that you will give us another chance to earn back your trust and business. If you have any questions in the future, please let us know. We are here to help! Joyce@GEA
GE opel icel maker.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth to buy it, I used it for only 16 months and stopped working. GE will not help they told me to pay $250 if i need it to be fixed. because its out of warranty..for $600 not worth to buy it only to work for less than 16 months. And also I spent lots of time cleaning this ice maker every few weeks .
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Oh no! We're truly sorry to hear that your Opal stopped working after 16 months. It's understandable how frustrating this situation would be. Since your product is out of warranty, we would encourage you to work with Opal support on a reasonable solution. You can contact them at 1-866-907-6718, M-F 8-8 EST. All the best. Mike@GEA
Great icemaker!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this icemaker! Our family uses it everyday.
I would recommend this to a friendBest counter ice maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best gift ever. Saw this on social media and bought it for our household use. Always need great ice for sports, guests, water bottles, etc.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there - Thanks for informing us that you are more than satisfied with the performance of your new GE Profile Opal ice maker. We strive to make sure our products are made with the best quality for our consumers. We appreciate your feedback, and hope you have a great day. Best regards. – Don@GEA
Dead in 2 months and warranty support is slow
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted 2 months (past best buys return window) before the pump stopped pumping. GE support is really hard to get a hold of. They try to help, but if it's broken you'll spend at least a week of your life trying to get it replaced. No clue how long it will actually take since I'm a week in and still trying to get some help. Emailed them back 6 days ago after trying everything they asked and have received no response. Called and have no idea how long they're going to leave me on hold.
No, I would not recommend this to a friendit makes the ice when it works
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nope. no. just no. lasted 8 months before it bought the farm. massive internal failure. sadly this is still better than the other brands. wait for a *massive* sale and get it then. maintaining the thing is also a massive pain.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Oh my! This is certainly not the experience we want you to have with your ice maker and we appreciate your feedback. We do encourage you to contact Opal directly at 1-866-907-6718 for the best resolution to this matter.
Horrible squeling noise
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the ice BUT i have had to return this item 3 times now because it starts making the aweful squeaking and squealing noise that doesn't stop. The last one I bought didn't even take time to start making the noise it just started right away almost like they sent me a new one that was returned and never fixed. Its horrible!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello- We appreciate you taking the time to send us your review. We are sorry to hear your unit is making a concerning noise. We will list here the normal operating sounds of this unit that we found in the use and care manual on page 14 here-https://content.syndigo.com/asset/6156244d-7fe1-4d30-bf7b-ce7ecd405b25/original.pdf. If you are still having any concerns about your opal icemaker working properly you can contact our Opal support at 866-907-6718. We are confident they will be able to help. Let us know if you need anything else. Sincerely- Dianna@GEA
Defective Design
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Defective design and GE knows it. The fan is not powerful enough to properly chill. So, it overworks until it dies. Died in less than 1 year.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review.
Love our ice maker!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love our portable ice maker. Just as described.
I would recommend this to a friendQuiet, instant ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Briefly, this ice maker is quiet and fast, however, I noticed one issue may make the customers confusing that it always has air choking. the solution is to raise the water tank to put the air out.
No, I would not recommend this to a friendAdd water
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it but unfortunately after a few month it starts making weird sounds and goes into add water mode when tank is full. I do have warranty so i exchanged it for another thinking mine eas defective but had same problems. Im on my 3rd opal and it keeps making the same strange noises and keeps going into add water mode. GE really needs to take a look at this product.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there - Thanks for letting us know that you love your GE Opal Ice Maker. We understand the disappointment and inconvenience that was caused from the two previous units. We're happy to hear that you now have a functioning machine, and we greatly appreciate the feedback that we'll be sure to pass along to our product development team. Thanks again for your time, and let us know if you have any other questions or concerns. Kind regards. – Don@GEA