Customer Ratings & Reviews

I absolutely love this ice maker. I've wanted one for years.

This is my second Opal 2.0 in a month. The first one didn't draw correctly from the reservoir. This one works well. The only thing I'm not fond of is after the ice bucket becomes full, and if I don't use the ice and it melts, it doesn't make ice again until I open and close the drawer. What that means for me is I don't have fresh ice in the morning for breakfast. When I wake the ice bucket has melting ice. As soon as I open and close the ice drawer it begins making ice. It's an inconvenience but I love the ice it makes.

It kept all of us supplied with ice during my family’s visit during Thanksgiving holiday.

Yes, I splurged and bought this machine not without criticism from my husband. But I absolutely love it! And its getting me to drink more water, about 6 bottles a day!

The most frustrating kitchen appliance I have ever owned! Does it make great ice? Yes. Will it break on you? Almost definitely! It worked great for a couple of months, then suddenly the "Add Water" light starts coming on. I have spent so much time, resources, and effort cleaning and trying to keep this machine going; but I have finally given up. It has been thrown into the junk pile. Conclusion. Do not waste your money on this machine. For the cost of this machine, and the cost of supplies to clean it constantly, you are better off going to Sonic everyday! This machine is not cheap. That's a lot of trips to Sonic!

Great ice! Easy to set up and works pretty quickly.

After about a week of making great ice the maker started a horrible squeaking sound when making ice. After about a month now it still squeaks and super annoying. Will be assessing our options for replacement.

Excellent product!!! Easy to use and clean. Love ❤️ it!!!!!

Great ice unit..........................................................

Ice is perfect, just like chick fil a! Use distilled water!

This ice machine is awesome! Love the ice its so satisfying having ice waiting to be scooped

We Love this ice maker. No issues. Keeps up with our busy house ,

Works great and looks amazing love the soft ice that it makes

Excellent product. Little pieces of chunky nugget ice start coming out after 15 minutes. Once you've had them you are hooked.

Absolutely love this machine! Never run out of ice even when the kids are here.

Best ice nugggggets ever! I highly recommend this product!

Great item and seems to do all we need. The ice is definitely as described

My family has owned 4 of these in the last 5 years. Four have died and the 5th one is about to bite the dust. I will never purchase another. These were produced by another company and purchased by GE ( the only reason we bought a couple more) They always seem to be just out of warranty when they quit working And at 500.00 + per unit can't be justified. Not all of these units were purchased at Best buy this is more of a rating review for the GE product. I guess I find it hard to believe some folks give this a great review. From our experience it is not an issue of when it will go bad ( all mechanical/electrical appliances will stop working) it's a question of how quickly it will go bad.

Much better than thfe earlier version. I got the black and black stainless on sale for the same price as regular stainless. So glad I did. Much better look and easier to keep clean. My only complaint is that the water tank is a littte smaller so I'm generally filling up the tank twice a day and that's with only me using it. Make sure you clean it AT LEAST every 2 Weeks or you will soon have mold everywhere. Once you have it you can never get rid of it.

After only two years with cleaning as recommended it makes awful grinding noises and quits working. 600 dollars for only two years of use is ridiculous. Of course they only cover a year warranty bc they know these will break down. Do not buy, its not worth it!