Customer Ratings & Reviews

Simply Wow! This smart refreshing gadget was purchased for my wife but husband has also become a fan of this producer of small oval shaped nuggets of goodness. I waited to purchase because I couldn’t get a clean pic of ice shape and size. The ice this heavenly machine produce are small bite sized morsels of frozen deliciousness. Be sure to purchase the model with the reserve tank or you will be filling the machine too often. The reserve tank holds about 6 to 7 16.9 ounce bottles of water. Super easy to install, machine can remain on 24/7 if you like. Has a light and Wi-Fi. This guy has become a family favorite.

Absolutely best ice maker love how it always makes the perfect. It’s easy to use and easy to clean. It is a little on the pricey side and always makes noise but other than that it’s a great purchase

Love this icemaker. While it can be a little noisy while making ice and it is somewhat pricey, if you like little ice pellets to chew on it is worth it. Perfect for travel and entertainment.

This product is amazing and produces the best ice of any ice maker I've tried. Easy to set up (if you follow the directions lol). A common issue exists with this model squealing loudly after some time of use. I had the Best Buy protection and was able to swap the banshee for a new one, no questions asked.

Pregnant wife wanted sonic ice, she gets it. Been running filtered water through it and it works great. I don't like the fact that the cleaning light has been flashing for weeks and after a cleaning it seems to come back very soon. I guess its timed on use

Bought this for my husband who thinks it is awesome. Expensive, but worth it if you want continuous chewy ice without a water hookup. We don’t even use the additional side reservoir and always have plenty of ready, fresh ice. Simple to use and maintain. I don’t think it is made clear that you leave it turned on. It will power itself on when either you remove some of the ice, enough melts and recycles back down to the reservoir, or you add water. Ours powers on to make additional ice maybe three times each day (morning after we fill water bottles for work, afternoon with recycled water, and evening when we get some for drinks at dinner). It’s too easy and convenient.

Makes perfect ice fast. Easy to use and set up. The only downside is it’s a bit noisy. I run mine in the morning and it makes enough ice for the day.

We love the ice maker, it's been a great addition to our home. It's a bit noisy and is always making noise, but we have it in a room we arent in often. It creates a ton of ice, and we enjoy the smaller cubes. The setup was a bit of pain as we had to use bleach and run it.

I had been looking at ice makers for some time. I was tired of never having enough, or to much from buying bagged ice. This gives me plenty of the great nugget/pellet ice I crave when I go out. I like the side tank that lets me gage when I need to add more water. I also like that the ice bin has a drain that drips right back into the reservoir so it does not waste water and my ice stays fresh and does not clump together like it would in the freezer. It does take up a bit of cabinet space, but it was well worth it in my opinion.

I was warned that the main issue with this ice maker was cleaning. After reading the instructions that the unit should be cleaned monthly, I thought "it's a long process, but just once a month is not a deal breaker". Well....after about 3 months of use (and regular cleaning) it starts making horrible noises. I google and learn that this is an indicator that the unit needs cleaning. Check the app....yep, says it needs cleaning. Wait....I just cleaned it a week ago. Fast forward to 9 months out...we are up to screaming noises 3-5 days after cleaning (and app says "needs cleaning"). LOVE the ice, no problems with production and amount of ice (although it is just 2 of us using ice and we both are out most of the day AND I shut it down at night). But having to clean it twice a week is the reason I won't get another one or recommend it to friends.

Love the ice! The awesome chewy kind! It is super quick and we used RO water from a well maintained system, so we opted not to use their filters. The only reason I took a star away is it’s noisy. It is an expensive machine and should run quieter. The motor hums when on. We only run it a few hours a day and the Bluetooth makes it super easy.

you like crunchy ice this product is above average. The ice is great but the machine noise is horrible. Pros: ice is good, as expected for crunchy ice like Sonic or Chick-fil-A + others. The additional water tank is great. Because you can fill up the ice make without taking out the tray every time. Cons: Machine is very noisy. I waited to get this because i thought with GE working with opal it would make it better than their 1.0 version. not the case. Noise is enough to wake you up from sleeping. Ice is actually not that fast. You take 3 to 4 scoops for a tall glass. This takes about a third of the ice in the tray. So 3 to 4 drinks when full. No matter how careful you are when pull the ice tray out water goes everywhere. This is why they give you the extra tray in front, but really there has to be a better design and this was over the 1.0 version without GE. Long story short, if you like the crunchy ice and you are willing to put up with the lack of productivity and loud noises, you have to have crunchy, and you habe few extra bucks burning a hole in your pocket then sure, go and buy one. Otherwise spend $250 less on a regular table top unit éè

Works well so far. A bit noisy at times. Easy to chew. Not a cheap ice maker.

We absolutely LOVE LOVE LOVE this icemaker! Its so easy to set up, love the extra water tank so less refills and easier. The best ice ever!

I was a bit hesitant buying this due to the price but this was worth every penny! Having nugget ice when ever is a convenience I absolutely love. Super easy to use and refill the side tank. Recommend cleaning every 3-4 months for the best tasting ice.

The unit looks great, works great, and the ice tastes amazing. After setup, I intende to use filtered water to make the first batch of ice but instead used our city tap water that has a terrible metal taste to it, and the ice tasted incredible. It's even a connected device for remote commands and scheduling through the proprietary app.

Purchased this after my previous ice machine stopped working. Although the price is steep the quality of nuggets, volume, is very refreshing. It make little sound but not too bad. I wish there was a direct line connection.

This is a great ice machine. However, I wish it were quieter and sometimes it makes a squealing sound. Not good for the ears.

Fantastic Ice Maker. Starts making Ice within 7 minutes. Ice is as described, chewable and delicious . Noise is not an issue for me, a dull noise like a quiet dishawasher while it is producing ice. The side tank is definatley worth the extra investment. With out the side tank you would have to remove the ice drawer to refill the water reservoir. Ice production is fast. My only complaint is GE offers a water filter for this machine. At a $600.00 price point you would think the water filter would be included with your purchase.

The Opal 2.0 makes great nugget ice. It's easy to clean and pretty quiet. The manual recommends weekly cleaning, and if you use the ice maker regularly, that is definitely important. Luckily, cleaning is pretty simple, requiring only a teaspoon of bleach and 5 cups of water (followed by a few clean water rinses). If the system is cleaned regularly, the ice always has a fresh, lean taste. The can use a proprietary water filter, but it is not included. We have operated it continuously for about a month without a water filter, but we do use water filtered from our fridge. Overall, we're very happy with it.