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$429.00

Customer reviews

Rating 4.4 out of 5 stars with 3784 reviews

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  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 3,784 reviews
  • Rated 3 out of 5 stars

    Broken after 1yr

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice is great, but unfortunately just after 1 year of owning, mine has stopped working. Loud squealing noises, no ice production. I would except better longevity out of a 600$ ice maker.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We are so sorry to hear your Ice-Maker stopped working. If you haven't already, we recommend cleaning the machine and see if that helps. If you still have issues, please contact myopalservice.com, or you can also contact 1-866-907-6718, M-F 8-8 EST. Thank you! Joyce@GEA GE_Appliances

  • Rated 3 out of 5 stars

    Loved it but didn’t last

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my ice machine! That is until I started having problems with it. Water was coming out of my motor a little over the year. I’m contacting customer service to see if I can get a replacement or they can fix it. It’s not fair it lasts a little time compared to other cheaper ones.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We regret to hear you are having trouble with your Opal Ice maker unit as this is not what we would expect. If you haven’t already, we would suggest reaching out to our Opal Support team at 866-907-6718, Monday through Friday, 8:00 AM to 8:00 PM, EST. We are confident they will be able to help. GE_Appliances

  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ice machine ever! Makes the perfect ice and very low maintenance. Blows all of the other “nugget” ice makers out of the water!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New ice maker!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was sent unit with missing parts but I was able to get a replacement but always makes a loud screeching noise. The ice is worth it.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Please make sure you are allowing 4" of air clearance on all sides and back of the ice maker. Also, follow the instructions in the online Owner's Manual for sanitizing and descaling your ice maker when the "Cleaning" indicator begins to flash. It is not normal for the ice maker to continuously make a loud screeching noise as you've indicated. For additional questions or concerns, please contact Opal Support by calling 1-866-907-6718. GE_Appliances

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing! The ice is on the softer side which me and my wife love! Works fast and super easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best ice machine ever, i use it daily

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolute best ice maker, ge version is so much better than the nugget maker w/out ge name... i had both and its worth the extra $. Smooth corners, ice bucket can open and stay attached, buttons are better and has a light :) i can't live w/o this. I had 2 of the non GE ones... and now a GE one... life expectancy 3+ years... i hope

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - We're so glad you love your GE Profile Opal ice maker! We appreciate you for taking the time to provide us your valuable feedback. This unit does have plenty of great features, and it's awesome to hear that you're getting a chance to enjoy them. Best regards. - Don@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Great soft ice machine you've been waiting for!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amazing little machine and we really like it. It puts out great little pellet size ice and you can have it make ice all day turn it off overnight and get up the next morning and still have a bin full of ice. The side water reservoir is nice, too since you don't have to remove the bin to keep it filled with water. As ice melts in the bin it will drain into the internal reservoir and make more ice with it. GE did an excellent job designing this little ice machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ice cubes ever

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this buying another one for my store, perfect size, easy to use and clean this is definitely pick up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ice maker

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This maker is fantastic for small cubed ice. It makes ice very quickly and is super easy to use

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good to make ice quick

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it makes ice quick, and is good, however it doesn't fill up to the top without pressing ice making again, and when it freezes up, which is often, it makes loud noises to defrost but was told by maker it is normal. works ok but not for me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    In Love

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, love this ice maker!!! No issues. Looks and feels high quality. Produces ice very quickly and keeps on as you use it- just keep water going in, and it will keep putting ice out. I use spring water or better quality to keep it in good shape. The less build up in the machine. When you aren’t going to use it for 3-4 days, you have to drain it out so it doesn’t get stagnet. But that seldom happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont know what i would do without my ice maker, it makes ice so fast and it is very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ice is as it is advertised

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ice. The cleaning process is easy and because the ice machine tells you when it needs clean you don't have to wonder when to clean. I do wish it was made where I could put a glass under and it would fill. I don't use the side tank because it takes up too much room on the counter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ice machine ever!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, love this ice machine. It took a little time (40 mins) for the first time to make the nuggets. After the first time it has been really fast at making ice. It makes ice like Sonic the fast food place, so if you enjoy Sonics Ice then you will definitely enjoy this machine. Pricey, but worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ice eater

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first it wouldnt have been 5 stars because the hose had a cut in it and water was everywhere. The whole machine was replaced and i got another brand new one within a few days. Love my ice machine. I eat ice alot and i guess companies water filter is not as clean as the water i put in my machine because it always made me sick but my ice i can eat all day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soft ice!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It works great. Makes great, soft ice. It is a little noisy, but you get used to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best purchase I have made as an adult!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely worth every penny! I love my ice machine I use it nonstop! This is by far the best purchase I have made as an adult and have no regrets or buyers remorse lol. Best Buy always had sales and they price match so you can get them at an amazing price with the protection plan which I defiantly recommend by the way! And still pay less then full price if you price match other retailers. That is why Best Buy is AMAZING!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great when it works.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great when it works, but it’s a pain to keep running. I’d say you should expect it to last about 2 years. The machine often has problems restarting after it’s been cleaned. I recommended it with these caveats. Pro tip: use only distilled water to keep scale from building which might extend its life.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're glad you reached out. For help with the problems you're experiencing, we recommend contacting Opal Support at myopalservice.com 1-866-907-6718, M-F 8-8 EST. GE_Appliances

  • Rated 5 out of 5 stars

    Great Addition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome kitchen gadget! My family loves. Makes great ice and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nugget ice SZN

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never knew I needed this machine so much! We had a couple ice trays in the freezer that would turn into chaos whenever we had friends over, this high efficient ice maker keeps the party going! Pretty quiet for how fast it works, we upgraded to a stainless steel scooper which I highly recommend, we love that soft chewable nugget ice!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks for writing a review! We appreciate your comments on the Opal 2.0 Ice maker and it's a pleasure having you in the GEA family. Enjoy! -Sylvia@GEA GE_Appliances