Customer Ratings & Reviews
Customer reviews
Rating 4.4 out of 5 stars with 3784 reviews
(3,784 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Love Love this icemaker... great ice and quick.. we are not even using the ride tank.. just 2 of us and it’s perfect. Only slight criticism is the WiFi keeps losing connection.. hope the fix that in an update. Got it on sale and have recommended to several friends.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Outstanding
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good. We bought 2 others before we finally broke down and paid the difference for this.. Sonic ice from it very good..
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Ahhhhhhhh.... The GOOOOOD ICE....
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an expensive ice maker but worth every penny. Looked at this unit for 2 years.. Pulled the trigger and could not be happier... Everyone loves this ice maker and the side tank makes it even better...
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Extremely good machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this ice maker. Well made, quiet, makes nugget ice reasonably fast and is a good looking unit in the kitchen. I haven't connected it via Wifi (why do I need my ice maker to be online again??), but I'm sure that feature will work well if needed. Highly recommend this thing.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
ge quality
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great ice maker expensive but worth it, the cheap ones can not compete with a real ice machine, east to clean!!
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Best ice machine!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ice machine is amazing! It makes crunched ice like the kind you get at AMPM! it has a big tray for ice storage i can fill up probably about 5-7 cups full of ice. If youre thinking about this ice machine do yourself a favor and buy it!
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
So far much better than cheeper options
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have been through numerous cheep versions. This one is quieter and much better than other options. Only use purified water, and clean regularly
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .Hello there - Thank you for sharing your positive experience with your ice maker! We're delighted to hear that it has exceeded your expectations and is quieter than cheaper options you've tried before. Your tip about using purified water and regular cleaning is valuable for maintaining optimal performance. If you have any more feedback or if there's anything else we can assist you with, please feel free to let us know. Enjoy your ice maker, and if you have any questions in the future, don't hesitate to reach out! -Kacie@GEAppliances
Rated 5 out of 5 stars
best ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this ice machine! its expensive but totally worth it! I live with 5 family members and we go through ALOT of ice. There is always enough ice to go around! Makes ice really fast too!
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there - thanks for sharing your stellar review of our Opal Ice Maker! We’re glad to learn that your family is loving this ice machine and that there is always plenty of ice to go around. We will be sure to share your great feedback with our design and engineering teams, as it lets us know we are on the right track to providing quality, convenient products for our customers. We hope it continues to be a favorite in your household for many years! All the best. Lauren@GEA
Rated 5 out of 5 stars
Ice Ice Baby
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Produces tons of ice! This is probably the best ice machine I have seen/ and used.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
There is never TOO much ice
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So amazing! This ice maker works great. We found that if we keep the reservoir filled, and keep the machine on, it regulates itself and is always making ice and ready when you want it. We have convinced other family and friends to get it too and they love it!
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 2 out of 5 stars
Ice is amazing the product and service is wack
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes horrible noises every single body that bought says and the customer service for replacement or warranty during the warranty is ridiculous they tell you to record it and send them a video and they will get back to you on fixing it then ask for receipt after you’ve already registered it during purchase.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .The Opal Ice Maker is a complex device that combines electrical and mechanical components. These components power on at different times during the ice making cycle. Typically, when an Opal starts making noises it is an indication that it is due for a descaling and cleaning. We always recommend using distilled water if you aren't already. We are sorry to hear you've had an issue with your Opal and would like to look into this for you. Please reach out to us via a private message on GE Appliances social media like Facebook or X and include a copy of this review, your model and serial number, address, email and phone number. Thank you! Joyce@GEAppliances
Rated 4 out of 5 stars
We love the ICE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I have only 1 complaint. I don't think this is 500$ Price point. We use it a lot. My husband found a way to hook up water to it. So we don't have to keep refilling the water revivor.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
love
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this for a little over 2 weeks. Used it everyday since I picked it up. My whole family loves it. So worth it. I don’t use it with the app yet so I cannot speak on how that feature is. Worth it regardless.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
LOVE THIS ICE MAKER!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this ice maker. Have wanted this ice maker for 3 years, but so glad I waited for the newer version. The ice is amazing and will save so much money in the long run not having to continually buy bags of sonic ice. Setup was easy. Don’t hesitate to buy this machine.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Sleek but Noisy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.3rd purchase of the Opal ice maker. Purchased a "First Build", a GE Profile first generation, and now this Second generation GE Profile Opal Ice Maker. This latest model is noisier than the prior to versions, but a sleek design.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Love the ice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving our nugget ice maker, after about 3 weeks it started making a hissing noise. Not sure what it is but will be making an exchange thank goodness we purchased the 2 year warranty.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Best ice Machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!!!!!! If you love nugget ice this is for you!
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
AWESOME GE PROFILE PELLET ICE MACHINE ice machine
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This GE Profile pellet ice machine is great!! Makes my drinks so yummy!!
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Opal ice maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didnt want to spend the money on a ice maker but so glad i did love the pellet ice makes alot like that it had a filter much cleaner than the cheaper models
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Crushed ice machine.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ice machine, quiet and efficient. Like the side water option instead of in machine. Easy to clean.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there - we appreciate your positive feedback! It’s great to learn that you’re liking the efficiency, sound level, and design of this great Opal Ice Maker and that its easy for you to clean. We thank you for sharing these thoughts, as they let us know we are on the right track to providing quality, convenient products for our customers. Thank you for being a part of the GE Family! Stay cool - Lauren@GEA





































