Customer Ratings & Reviews
- Model:
- XPIO13SCSS
- SKU:
- 12372001
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Love it!!!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. We use it everyday. The grandkids love it.
I would recommend this to a friendAwesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Makes ice very similar to sonic ice and you do not have to refill tank for a few days!
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for contacting us with your feedback. We are so glad to hear that you are happy with your icemaker. Your review means a lot to us and lets us know we have achieved that famous nugget ice for our customers. We hope you continue to enjoy it for many, many years to come! If there is anything else, we can help with please let us know. Sincerely-Dianna@GEA
Nice appliance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is convenient and easy to use and clean! Highly recommend!!
I would recommend this to a friendTERRIBLE ICE MAKER
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GE has the WORST customer service, the ice machine stopped making ice. Like a dummy somehow I overlooked buying the protection plan from Best Buy. The ice maker was still under warranty and got a huge!! run around trying to get a replacement. The customer service person I first spoke with at GE was telling me to do all these things to troubleshoot that aren’t listed in the owners manual, second person I spoke with was far more reasonable and helpful, but still had a bunch of hoops to jump through. I bought this thinking spending this amount of money it would last. Cleaning is a LONG process and needs to be done every 8-12 weeks and the machine has to sit for 18 hours. The machine is heavy!! I’m sorry I bought it!! It looks really nice, but ultimately who needs a $550 paperweight? When it was working it was great, GE knows there is a problem with this model and when you call customer service it’s bad.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We regret to hear about your experience with your Opal ice maker . Please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full model and serial numbers along with a copy of this review.
Best ice machine ever…
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product…it was a x-mas present but my wife couldn’t wait so I gave it to her early. We can’t stop using it.
I would recommend this to a friendLove it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase!!!! Glad I decided to get it! Easy to use!!!
I would recommend this to a friendBetter than Sonic Ice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have tried several other brands, but this is hands down the best. Its more pricey buy well worth it.
I would recommend this to a friend
Great
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works better than i anticipated, just wish it had an option to connect a water source like my fridge included.
I would recommend this to a friendPerfect Nugget Ice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Owned the original Opal before they were GE branded and it was great, but there were some design flaws and eventually descaling with vinegar no longer worked. Bought this new version and so far it seems easier to clean, is quieter, and havent noticed any mold/slime build up. Been cleaning once a month with vinegar.
I would recommend this to a friendHad only a few weeks, love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ice maker. Makes the softer pebble type ice that is easy to eat and use in drinks. Didn’t know they had these until recently. Great unit
I would recommend this to a friendGet It! You Won't Regret It!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just the perfect machine! Exactly what we were looking for!!!
I would recommend this to a friendSupervisor
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is a good quality I buy for more the 2 years and still work good
I would recommend this to a friendBest Ice!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes great Buffett ice. Pricey but worth it. It does require frequent cleaning.
I would recommend this to a friendGreat ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent counter top ice maker - produces quickly!
I would recommend this to a friendPerfect Gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife loves it. The ice is soft easy to install.perfect gift
I would recommend this to a friendAmazing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is amazing the small popcorn ice is great. It’s so easy to set up and the time to make a bin of ice is within 15 minutes
I would recommend this to a friendNugget Ice Maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice seems to be a little wet in the bottom of the tank. The tray in front of the ice maker continues to have wetness when you open and close the tank. We wondered what it was for and now we know after some usage. Love the nugget ice though.
I would recommend this to a friendBrand response from GE Answers
Posted .Greetings - Thank you for sharing your experience with the GE Profile Opal 2.0 Portable Ice Maker. We're glad to hear that you love the nugget ice it produces. The wetness you're noticing at the bottom of the tank and in the tray is likely due to the nature of nugget ice, which can be slightly wetter compared to traditional ice types. If you have any further questions or need assistance with your ice maker, please don't hesitate to reach out. We're here to help and ensure you continue to enjoy your nugget ice. We appreciate you choosing GE Appliances! -Kacie@GEA
Opal ice maker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the ice that this machine makes. It is a little bully on the counter top.
I would recommend this to a friendNugget is the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ice machine ! Great customer service! The only way to go
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great! My favorite ice pebbles. My husband got this one.
I would recommend this to a friend