Customer Ratings & Reviews

This ice nugget maker is the best! It was easy to put together, and the entire family loves this kind of ice for their drinks!! We went with the excellent used, because the price tag is extremely hefty for an ice maker.

As much as I love the ice this produces, this ice machine is crazy loud. We have now had 3 of these ice makers before permanently returning. The first lasted around 9 months before making such loud noises we returned for a new one. Both the second and the 3rd ice maker started making noises within 1 month. This delivers the best ice I've had, but it would be making ice and screaming in the middle of the night- waking us up :(

Makes ice fairly quick. The water side tank is more of a necessity than I expected. Glad I opted for the model with the side tank. The ice nuggets are great and improve many drinks. The unit is fairly loud when making ice. I currently have it on my kitchen counter, but plan to place it in a nearby room within a vented cabinet. The noise is too disruptive to have this unit running in a high traffic and/or small space. Running this unit on a schedule allows you to manage the noise. A small annoyance is the unit drips water from the ice bin, when opening the bin. A drip tray is included, but is not aesthetically pleasing.

I love it. It can be a little noisy at times. But we never run out of Ice now. Very easy to set up and use.

I bought this for my wife as she LOVES ice. Makes ice in small chunks, once it gets going it goes pretty quickly. Initial setup is a little time consuming and cleaning process isn't the fastest. This is by far superior to the other ice machine we own. It's night and day. Personally we only use filtered water, the ice is great tasting. If you can afford this machine and love ice its a no brainer for me.

Great ice machine if you use distilled water only and you will love it

Love the ice. Only drawback is having to clean it and filling up the side tank.

So far so good. We had the older model and it died less than a year. But we ran it 24/7. Taking a different approach this time. Using the app and running a scheduler to make ice twice a day, using distilled water only, using the optional filter you can purchase. Hopefully we get more life out of this one. It makes great ice!

Makes great nugget ice pretty fast. It is expensive and heavy to move around. We use it at the house then move to the camper when we travel. The only issue with it that I do not like is the loud screeching noise when it's in defrost mode. It is super annoying. For the amount of money this thing costs, I feel as if that noise shouldn't be so annoying.

Excellent ice maker! I've been looking for a "good ice" maker that would fit in my kitchen and keep the ice ready. This machine makes really great ice. It makes some noise when it's actually making ice. Sounds like the humming of a refrigerator or dishwasher. Not bad... and only when it's making more ice after you get some out for your drinks. I would definitely recommend this machine. Actually, just did recommend it yesterday!!

Love the pellet ice. It’s easy to operate and not as loud as the cheaper brands.

I love nugget ice and this machine makes it so easy! I set the timer through my phone so I can have fresh ice when I get home from work! This is my second Opal ice maker. And what I will buy every time as long as they make it!

This is great for the most part. As far as making ice, this is wonderful. It makes more noise than I thought but it is not overly annoying. Our first one had an internal failure within the first 6 weeks, BB covered it and gave us a new one about 2 months ago and it has worked great so far. Get the protection plan for this!

Easily the best ice maker that I have ever bought. It is great for cocktails. The side water tank makes a huge difference. I thought I would spend every day filling up the tank, but it turns out I only have to do it every couple of days. The best feature is how fast it makes ice. It takes a bout a hour to make ice to fill around half the bin. ☺️. 10 out 10 would recommend. The WiFi features are a bit gimmicky, so don't buy it for that reason.

This ice maker is awesome! I purchased it after receiving two damaged ones from NewAir. GE costs more but was well worth it. The set up was easy and I love the side tank to keep the ice flowing. After hearing the noise from the other machines, this little hum is a cake walk. I am looking forward to having my friends over to meet my new found friend! No more trips to Sonic for ice :-)

Absolutely love this ice machine. It is quite compared to most machines and this ice is perfect. Although it is pricey, I am hoping the life of the machine makes it worth it.

Unit makes great nugget ice relatively quickly. Makes plenty of ice for 2-4 people. My only complaints are that it is a bit noisy(sits next to large fridge and it is much noisier than its larger counterpart) and there is no water line connection option. I have to refill it with 1 gallon about once a week with average use by two adults.

I love this ice maker. It works well and keeps up with a 6 person house. Love the pebble ice.

Love this ice maker. My freezer's ice maker broke to where warranty couldn't fix it and I received a store gift card for where I purchased the fridge/freezer. Instead of fixing the original one, I purchased a counter top ice maker. Since then, every year I seem to need to replace the counter top ice maker. Because of that I was looking for something that would last a little longer. I was hesitant to purchase this one considering the price and my experience in having to replace so often. I have had this one for several months and have had no issues. The only thing I don't like is the side tank... It doesn't balance in my sink under the RO dispenser so I have to hold it there the entire time it fills. I also work from home so I am constantly getting ice water throughout the day all week long rather than just at dinner time. The ice is small, which is my preference, but it doesn't produce enough to supply drinks for a party... For every day use it is great though.

Was over at a friends home & saw this. Immediately I knew I had to get it. Was not disappointed as mine has been working overtime. Makes great Ice & the WIFEY loves it. Easy to use, out of the box with some minor hooks up (hoses & connectors) and KaBoom...you are making ice. Good ice (pebble)