Customer Ratings & Reviews

Purchase to supplement primary refrigerator ice. Has worked been working fine so far. Setup was easy. It can make a bit of noise when making ice but has not been an issue for us. The ice is excellent. It is used more than the primary refrigerator ice.

We love this and use it daily! It'll make an odd noise when it needs a cleaning.

This is our second opal, but the first 2.0. We loved our first one and tried a different brand when our first wore out. We thought we would try an opal again, however, I miss being able to hook it up directly to the 1/4" line I had plumbed in. It works well for making ice but requires pretty frequent filling.

Great ice but very noisy. The ice it makes is incredible. The grandkids love coming over just to get ice. The noises this machine makes is another story. We are on our 3rd machine. If you do purchase this machine, get the extended warranty. Dealing with Best Buy on these issues has been horrible. Just try to call your local store with a simple question. They’re system sends you to someone that barely speaks English in another country that doesn’t even know what Best Buy is. Terrible but true!

Great ice just wish we didnt have to keep getting it replaced after 2 yrs. Every 2 yrs it has be replaced

This is the best ice machine ever. Makes ice in a timely manner. Easy to use and easy to clean.

It is wonderful. The ice is very good, and we all love it. It is quiet and easy to use. Although on the higher end cost wise, it is well worth it.

The opal ice maker is expensive but it does give you delicious chewable ice that is about 1cm square. The nuggets are delicious. I do wish you could hook up directly to a water line instead of continually filling up the side tank. Setup is easy and very straight forward. Go on YouTube and you can find a video that provides 3D print files to allow you to setup a water line directly to the unit. The ice stays for a long time until you make a few cocktails.I do like that it is somewhat portable although it’s large to some. Fits on the countertop great and matches my matte gray cabinets.

Best nuggett ice machine hands down. Love the wifi option! I can turn it on ad we return home from a short trip. So convenient! Add in that it's so much quieter than our last ice machine. You cannot go wrong.

This ice machine is awesome! Was it spendy? Yes. Was it worth the price so my addicted to eating poop ice wife is happy? DEFINITELY! The setup was easy. Just takes a little time. The packaging was surprisingly substantial to protect the ice maker. Didn't expect to find wood panels on the top and bottom. It made ice within just a few minutes and we have yet to run out. All i can say is make sure you ONLY put distilled water in it. Love the color we chose. The stainless is a classic color. The LED light is a real nice touch. When snagging some ice in the dark and it almost makes it glow. Also, like that we can take it with us in the RV and have ice any time. It will hold a full gallon of water. Fill the side reservoir, add some water to the tank the resevoir sits in and then dump the rest in the reservoir under the ice bin. I highly recommend this ice maker!

Love the ice that this produces, and the side tank makes it easier to keep making ice longer.

No better ice maker on the market. ONE issue keeping it from 5 stars and it probably solves MOST of the negative reviews. The door sensor is very very finicky. GE needs to adjust the sensitivity or the height of the tray.

This is definitely a game changer; definitely not a need, but something that instantly became part of our daily routine. We have a refrigerator with an ice maker, but this ice changes the game completely, it's fun to eat and everyone uses it several times a day. The installation process was very easy, it does take quite a bit of space on your counter, so keep that in mind. And although some reviews mentioned this is loud, we have found that is a lot quieter than our refrigerator or the dish washer.

Much improved over the 1.0 version we had.. i loved it until i hated it. So far this one seems well built and i love the side tank for refills. Made ice quick, and of course we LOVE this ice... so giving Opal one more chance!

Amaizng ice so easy but it does make super loud nosies once a day to defrost. Also it squeels. But ice is amazing

This ice maker is a great compliment to regular freezer made ice cubes. It makes ice instantly at a pretty rapid pace. I wouldn't use it as my main ice maker since my family uses a lot of ice. It fits perfectly on my countertop under my cabinets.

Love it! My kids eat the ice all day long. Only complaint would be that when it’s making the ice, which is almost all the time it can get a little noisy.

This ice maker is the real deal! The ice the unit creates is similar to the kind you can get at Sonic— who can complain about that!? The noise level is relatively quiet and something you’ll get used to over time. My one complaint is the fact that you have to place the ice scooper outside of the unit— this creates frequent mopping up of excess water. If only they designed a way to store the scooper on the inside, then the maintenance of this would be more ideal and less of a pain. Overall, excellent system— functionally and aesthetically.

This is the second Opal we have owned. The ice is great nugget ice. Ice is made fast enough for a standard family or small gatherings. With the attached reserve tank it needs to be refilled about once a day or less. Absorbs the flavor of drinks well and easy to chew.

Makes ice fairly quickly, no problems with it at all. It does have a small noise while it’s making noise, not very noticeable. But that’s expected. A little on the pricey side but it is very high quality appliance.