Customer Ratings & Reviews

I LOVE OPAL! She is an amazing ice maker! when I brought her home and made her part of our family it was clear that she was the new favorite electronic child. She makes pellet ice, and does it without complaint hour after hour. I use a Zero water filter to fill her tank. Once you get one, your freezer ice maker will miss you. (I cant even tell you the last time I used the ice dispenser on my freezer.) Thank you GE for a great product. Thank you Bestbuy for putting it on sale in front of me and causing the impulse buy that brought this amazing product home for me and my family to enjoy!

The ice maker in our refrigerator is unreliable, so we bought the Opal 2.0. My family uses it every single day. Even if the ice maker in the fridge suddenly started working again, we still would continue using this machine. If it constantly churned out pellets, it would get 5 stars. For some reason, it will occasionally produce uncompressed shreds of ice. Just as randomly, it will start working again with no intervention.

Customer service in the store was very curteous and helpful. I returned the item after a minor issue started. Was replaced without any problem. I am happy that I now have an ice machine back in my home. Strongly recommend that you purchase the side tank if you get a model that it does not come with.

It makes a lot of ice fast. However, because if this we have to constantly refill the water tank. It would be a much better machine for us if we had a firect line of water accessible to feed the ice maker instead of having to manually fill it a couple times a day.

Noisy/Loud, takes very few “breaks” and seems to run almost around the clock; requires sanitizing and/or descaling often…too often…and the process of sanitizing and descaling is extremely tedious, time consuming, and inefficient if not ineffective. Lots of vinegar, bleach required. Unit is very heavy and difficult to carry or move when cleaning. Wife loves the final product (nugget size ice) but we’ve had it just under 1 year and it has started making a terribly loud/new sound, like the motor or “guts” are on their last leg. Would definitely not recommend for the nearly $600 price! GE had this product made overseas somewhere; it shows!

this little pebbly ice maker is the BEST!!! so convenient and easy to use, and our favorite ice maker by far! Does a great job and fills up quickly!!!

Outstanding product and my wife and I love it. I would not trust the Total Tech membership though. I was lied to multiple times and it cost me money and time. They have suddenly changed their policies and many of them were changed to things that cost me money and they told me nothing they could do. They may change warranties and policies on you if it saves them money. Buy the ice maker though… great product.

We bought this right before a party and it worked great. I love the size and quantity that it generates.

Have used it every week since purchase a year ago. Great for iced lattes, iced tea, and just to eat and its softer than regular ice. I made plenty of ice ahead of thanksgiving and its performed well the day of. It’s just as eye catching as my espresso maker although not as pretty and shiny. Pricey but no regrets and no more weekly trips to sonics for their ice.

The ice production is amazing and the clean cycle is simple. The deep clean ia time consuming but necesscary as buildup happens overtime. Also, use distilled water only if you want to extend thenlofe of your machine. I had mine only 6 mo before it stopped cooling. Have now been without it for 2 months as the contracted warranty company for ge works on sending me a new (refurbished) machine. Imwish I would have bought the best buy protection!!

Picked up because ice maker on home refrigerator died and parts taking too long to come in for repairs. Makes ice quickly. Kids love the small “nugget” ice better than the larger ice cubes. Even after the ice maker in the home fridge eventually was repaired, we still use this just as much. 7 months later and I can honestly say, making ice 24/7 with 3 kids and their friends throughout the summer and no issues. It kept up with demand (sometimes constantly refilling the reservoir is a pain) and never ran empty.

I use this everyday this was the exact ice i was looking for

This little machine makes amazing ice and I love scheduling when it runs in the app! It keeps it from running when we’re not home and no wasted ice.

It makes great ice that the whole family loves. Be warned it is pretty loud and doesn’t fit under standard height cabinets.

This is the BEST ice maker we have had. We purchased other ice makers and they never made enough ice for my husband who chews ice all day. Also the ice is chewable which is an added benefit since other ice makers make harder ice which have broken a couple of teeth

Great ice! You've got to plan ahead & make sure you've got sufficient water in the tank for the next day/scheduled time, but it's easy enough to fill & manage. I love the scheduling app. I have it kick on 2 hours before we get up in the AM and it's full & ready to go. I have it do the same 2 hours in the afternoon before we get off work and it' keeps up great. After about an hour, most ice in the tray will melt back into the internal reservoir, so it's not really "well" insulated, but I guess that's part of the trade off for the clear tray maybe? Did I mention it makes great ice?

The machine makes great ice and is easy to use. Freezes ice fairly fast, just wish ice hopper was a little bigger.

Been contemplating this purchase for some time, when our other counter top ice maker finally died we took the plunge. Best thing we ever purchased! Works so much better, cleaner and faster than our previous machine. We only use pre-bottled water to cut down on contaminants and as frequent cleanings. Highly highly recommend purchasing

Best ice maker! I bought the first one a few years back and decided to buy a second for our vacations home. The first one is still running like new.

I am enjoying my countertop icemaker,it is easy to clean and makes a very good amount of ice.