Customer Ratings & Reviews
Customer reviews
Rating 4.4 out of 5 stars with 3784 reviews
(3,784 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine so far - no issues 2 months into ownership. Ice is just as described Sonic ice quality. 5x more pricey than the bullet cube competitor but exceeds ice production hands down over those bullet ice machines. I invested in the extended warranty just as a precaution. I’ve read about the poor reviews for the opal 1.0 version but so far this 2.0 version is pretty solid
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Ice maker
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use great for your ice lovers compact and not to bulky
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for contacting us with your feedback. Your review means a lot to us and lets us know we have achieved that famous nugget ice for our customers. We hope you continue to enjoy it for many, many years to come! If there is anything else, we can help with please let us know. Sincerely-Dianna@GEA
Rated 5 out of 5 stars
Ice Macine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine. Quickly makes a full hopper and the side tank is a must.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .Hi - We're so pleased to hear how much you love your ice maker! The side tank is a great addition that helps reduce how many times you have to refill the ice machine. Thanks for allowing GE to be part of your home. Have a wonderful day! - Don@GEA
Rated 4 out of 5 stars
Ice ice baby
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Smart HQ is the app that controls the ice maker. Slightly noisy.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Best. Machine. Ever.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is FANTASTIC. Do not hesitate to buy! I highly recommend. Easy set up, easy to clean and the ice is delicious.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Loving Opal
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My family loves the ice. So easy to setup, fill and use. I was worried about it being loud, but noise has not been an issue.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Better than I Thought!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to be honest, after buying this I didn’t expect for it to make Ice so fast. I literally had to get bags to start bagging it up! Well worth the money if you’re a ice lover....I’ve even mad Margarita ice bites to place into mixed Drinks lol. Don’t forget to get the extended warranty, a great 4 years investment. I wouldn’t rethink buying again. P S....... it did take a while to start making ice, I even thought it wasn’t working. But soon after it was.... & everytime I turn it on, it takes less than 10mins to start.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Not loud at all easy to set up and makes ice very quick
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .Hello - we’re happy to learn that you’re loving your new Opal Ice Maker! It’s great that you’re finding this model quiet and easy to set up - as that is certainly the ownership experience we strive for. Thanks for joining out GE family and please feel free to reach out anytime if there is anything we can assist with. Have a great day! Lauren@GEA
Rated 4 out of 5 stars
Love
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved it but if randomly stopped working after 2 yrs
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Ice maker
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great buy! I love the ice! Its very simple to operate and assemble.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- We are so please you are happy with your purchase. The nugget ice is amazing and we are so happy you are finding our Opal to be intuitive. If you have any questions in the future, please let us know. We are here to help! Joyce@GEA
Rated 5 out of 5 stars
Great ice machine for nuggets
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it is great, makes gr4eat ice and quickly. I do not have any noise issues, it isnt super quite but not noisy either.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this ice machine quickly makes ice and it's very small and just like chick FIL a ice.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Perfect ice
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best purchase I have ever made. Amazing ice quick and easy. The price is a bit much but so worth it
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
LOVE IT
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ice maker is amazing, simple to use and perfect ice chips
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for contacting us with your feedback. We are so glad to hear that you are happy with your icemaker. Your review means a lot to us and lets us know we have achieved that famous nugget ice for our customers. We hope you continue to enjoy it for many, many years to come! If there is anything else, we can help with please let us know. Sincerely-Dianna@GEA
Rated 5 out of 5 stars
Love
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast at making ice, perfect to much on, love the side attachment for extra water storage.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Nugget Ice!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic! Sonic ice at home. We love it and it’s easy to set up.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .Hi - It's great to hear that you're loving your GE Profile ice maker. The ice is definitely fantastic and the SmartHQ app really does enhance the experience when using this machine. Thank you for taking the time to provide your valuable feedback. We wish you all the best. - Don@GEA
Rated 5 out of 5 stars
Perfect Ice Maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect Ice Maker. Easy to setup, side tank makes it easy to keep ice at the ready.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
The Best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve gone through multiple ice machines just trying to find the one that makes the perfect ice and works quietly. This GE sonic ice maker is the one. It keeps up with our ice usage, which is quite a bit. I highly recommend
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Best ice maker for home. Same ice as in restaurant
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this product. I call it the fountain of youth. I live off of ice water and can drink more per day with how well this unit works. I even have my whole family drinking more water then they normally would since its so easy and plentiful. This is my second purchase of this Ice maker as a gift for a friend.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Great but get warranty!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it works, it is a great machine. We our current ly on our 4th machine. 1st lasted 2 years, second lasted 1 1/2 years and last one lasted 6months. As long as you get the extra warranty you're good. Learned that after the first one. I almost bought a different brand this time but like I stated when running it is great.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .Thanks for taking the time to share your feedback, that we'll be sure to pass along to the appropriate team. We appreciate you being part of the GE Profile family. -Don@GEAppliances





































