Customer Ratings & Reviews
Customer reviews
Rating 4.4 out of 5 stars with 3784 reviews
(3,784 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Sonic Ice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice that’s just like Sonic! A little expensive, but cheapest way to have your own soft ice at ice.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Love It
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, perfect Sonic ice every time. Its easy to set up and great cleaning feature.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Worth the price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love the ice. Easy to use and connects with Alexa.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there- We appreciate you taking the time to leave your feedback. We are thrilled that you love your Opal portable ice maker and are also enjoying the nice extra features like Alexa for that added convenience. If you need anything in the future, please reach out and let us know. All the best! Dianna@GEA
Rated 5 out of 5 stars
Make all of your wildest dreams come true
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You know you've reached the climax of adulthood when you get excited about an ice maker. If you want tasty nugget / pearl ice at an affordable price, this is the machine for you. Don't accidently get the Opal 1, it is Opal 2 or nothing. I could make some minor design improvements, but overall it is the best machine at the best price for my budding family's needs. Why don't they put these types of machines in fridges already? YOLO
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Wonderful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best thing that i buy . Easy to use , the best ice
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .Hello there - thanks for sharing your review. We’re honored that you’ve given our wonderful Opal Ice Maker the distinction of “the best” thing that you’ve bought in your household! It’s also great to hear that you’re enjoying the ease of use and all the delicious nugget ice. Thank you for choosing GE Appliances and feel free to reach out anytime if there is anything you need. Have a wonderful day! Lauren@GEA
Rated 5 out of 5 stars
Ice, ice baby!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic ice maker. A little slower and louder than I'd like, but man, that nugget ice is great.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Great when it works.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great when it works, but it’s a pain to keep running. I’d say you should expect it to last about 2 years. The machine often has problems restarting after it’s been cleaned. I recommended it with these caveats. Pro tip: use only distilled water to keep scale from building which might extend its life.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .We're glad you reached out. For help with the problems you're experiencing, we recommend contacting Opal Support at myopalservice.com 1-866-907-6718, M-F 8-8 EST.
Rated 3 out of 5 stars
Decent Ice Maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice cubes are good, and it makes them pretty fast, but it has a hard time pumping the water and at times the motor makes loud screaming noises.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Greetings - Thank you for sharing your feedback about the GE Profile Opal 2.0 Portable Ice Maker. We're pleased to hear that you are satisfied with the quality and speed of the ice cubes it produces. However, we apologize for the challenges you've faced with water pumping and the motor noise. This certainly does not meet our quality standards, and we understand the inconvenience this has caused. We encourage you to reach out to Opal through their support line at 1-866-907-6718. They will best be able to get this matter resolved. We're here if you have additional comments or questions. -Kacie@GEAppliances
Rated 4 out of 5 stars
Pure joy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't believe how much I love this over priced appliance. The ice is great for beverages and making smoothies. I really helps me increase my water intake. When recipes call for cooling down blanched vegetables or eggs, I now have a full supply of ice in order to do the task.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
RUN don’t walk
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our ice maker!! It refills fast and being able to shut it off while on vacation then turn it back on via app is AMAZING!
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Love This!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! I love this kind of ice!! It fits nicely on my countertop.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
GE ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works excellent. Some noise but great ice production.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there - thanks for taking the time to share your review. We’re thrilled to learn that you’re loving this excellent Opal Ice Maker and that it is producing some great nugget ice for you! We’re confident you’ll be enjoying the “Good Ice” for years to come and want to thank you for being a part of the GE Family! Stay cool. Lauren@GEA
Rated 5 out of 5 stars
Ice monster
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome ice maker. I purchased this for the chewy ice that you get at some restaurants and it does not disappoint in both quality and volume. Great capacity for it's size and looks very nice to boot!
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Very consistent, but keep it clean.
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My advice is to make sure to follow the cleaning instructions and dont leave it in a dust prone area, it will keep making fresh nugget ice all day if you keep the pump and resivour clear.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Opal shines like an Opal
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After owning and tossing ice makers through the years . I purchased the GE Opal. First off, it looks good doesnt look like a disposable appliance. The cleaning and descaling routines assure longevity for hard water households. Ice production is as indicated. It looks and operates like a upscale appliance
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there - Thanks for informing us that you're more than satisfied with the performance of your new GE Profile Opal ice maker. We appreciate your feedback, and hope you have a great day. Best regards. –Don@GEA
Rated 5 out of 5 stars
Worth Every Dollar
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This icemaker is definitely an investment, but it’s worth every penny. Even if you don’t love sonic ice this ice is awesome and I really don’t like any other ice cubes anymore.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Ice Maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice is great but the cleaning process takes awhile!
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Good Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setup including cleaning process was pretty simple and straight forward. Just be aware that the supply hose from the reservoir to the actual ice maker needs some space. The product delivers exactly what it promises. The only deduction is for the noise. While not “loud” it’s noticeable. If they can solve that, this will be a five star
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Pricey but it gets used all the time
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yes, this thing is pricey but it gets used more than any other appliance we own. It makes ice pretty fast and when it melts it cycles it back through for more ice, which is like Sonic ice only without the highschool kid attitude. We bought a filter for it that is supposed to last 6 months, didn't make it 45 days so maybe don't get that.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there,
We're so happy to hear that you love your ice maker! It's such a wonderful appliance to have and guests love it. If you have any concerns, let us know anytime. Thanks for choosing GE! Mike@GEA
Rated 4 out of 5 stars
Great ice
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was hesitant after reading some of the reviews but I’m glad I went ahead and purchased this ice maker. It isn’t as loud as people were saying. It sounds the same as the oven running and is quieter than the dishwasher. Started making ice in 20 min and bin was full in like as hour. The price was high so I’m hoping it lasts!
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friend





































