Customer Ratings & Reviews

Ice maker was super easy to set up. Makes ice fairly quickly, just leaks a lot of water when you pull the ice bucket out.

Love this ice maker, best ice ever!!! Great investment!

The ice maker in our fridge went kaput. Instead of repairing that, we took this opportunity to invest in this nugget ice maker. It's fantastic. The ice is perfectly chewable and works great in water, iced coffee, and any other iced drink. This is definitely "the good ice".

Our ice maker has consistently gone out in our newer model refrigerator, the Opal 2.0 has been a huge lifesaver. Don't let the size fool you, this thing produces some ice and has kept up with our gatherings at our home. It works great and the ice quality is great as well.

One day in, and very happy! This thing can make a ton of ice in a short time. The directions for an initial cleaning were easy to follow, and setup was a snap. Made an icy drink treat with four hours of unboxing. Tank was full by nightfall. Used it heavily all day and it’s still close to full.

My kids love this ice machine, because it is well and my fridge ice does not work so i thought let’s buy this and i love this item! It makes the ice faster by putting water!

Awesome ice maker! The pellet ice is clean and produces very fast. One note is to clean the system once a month by using a descaler so that the pumps don't clog up or use ultra-filtered water.

Best icemaker out there. My wife loves the ice. We have two, one at the office and one at home. I highly recommend. Make sure to do regular cleaning

Lots of upkeep! Must clean weekly but the most amazing ice ever!! So much better support with Best Buy!!! Don’t buy anywhere else and ALWAYS buy the protection plan!!!

Great product. Pretty pricey. Was a simple installation, manual was legible, and yhe ice is perfect. I purchased it for my late mother last year as a mothers day gift. It was one of her favorite gifts before she passed. She wouldve given it 5 stars, so ill do it for her.

Had it for a couple of weeks now and i'm loving it so far. good purchase

Absolutely love our nugget ice maker. We have received so many complements when guest come over and they love the 'sonic ice'. Can't imagine life without it.

Love this thing so far! Ice is delicious and I love that I can use the app to set the times for it to be on. Makes ice quickly and is relatively quiet for what it is. We were going to replace an undercounter ice maker with a nugget version, but this was a much better value.

Love my Opal. Best ice ever. I have tried other brwnds and hands down this is the best. Note I use filtered water and clean frequently.

This machine works great but I could not for the life of me get the optional filter to work with my side tank. Other than that, great product. Wife approved!

Excellent ice maker! Super quiet and makes ice very quickly. We had a cheaper nugget ice maker previously and had issues with it being very loud and leaking. Not the case with this one! This is one of those times that it is worth the money for the name brand.

Had this for a year or so now and still absolutely love it. No issues, always gives fresh ice made daily!! I’d definitely recommend this to anyone!!

This is well worth the hefty price tag. I love eating ice and this is my favorite kind. I had another ice machine with the bullet ice but it seemed to melt very quickly (possibly because of the hole in the middle) leaving my drinks watered down. This never happens with this ice. It’s chills fast and melts slow.

This ice maker is the bomb. It helps refill the ice every single day and I recommend this icemaker big time. They did a great job making this portable icemaker great brand and I recommend this product all the way and that’s awesome.

Had this ice maker for about 2 years now. Still works great. Everyone loves the pellet ice. It makes ice fairly quick. Just be sure to descale every once in a while and it’ll keep on going.