Customer Ratings & Reviews
Customer reviews
Rating 4.4 out of 5 stars with 3784 reviews
(3,784 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Amazing!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have tried a TON of ice makers, each one seemed to he worse than the lasr. But this one is great! It keeps up with my family of 7 and will be the last one I buy!
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Amazing ice
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This GE ice maker is the one you want! aesthetically appealing and fast at producing ice. If you like Chic fillet or Sonic ice, this is for you.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .Hello there - We're thrilled to hear that our GE ice maker meets your preferences and is the one you want. The combination of aesthetic appeal and fast ice production, especially for those who enjoy Chick-fil-A or Sonic-style ice, is fantastic to hear. If you ever have more feedback or questions, please don't hesitate to reach out. Thank you for choosing GE Appliances. Best regards. -Kacie@GEAppliances
Rated 5 out of 5 stars
Excellent Ice Maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best purchases we have made. Ice is perfect. We do not use our ice maker in the refrigerator anymore because of this. Highly recommend if you want the perfect ice.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great Summer Buy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been nothing short of amazing so far!! It makes crunchy ice fast. It is able to keep up with 5 adults and kids with no problems. It alsonis perfect for smoothies and drinks.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
SAVE YOUR MONEY DON’T BUY
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve only had this nightmare for 6 months and it’s already gone to waste. It leaks everywhere because of a faulty seal inside the machine but if I want it fixed i have to pay a couple hundred dollars. This ice machine already isn’t cheap I’m not going to pay more to have it fixed when it’s only been 6 months. Before the leak it makes a very loud squealing noise just not worth the money
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're glad you reached out. The Opal ice maker comes with a one year limited warranty. For help with this concern, please contact Opal Support at:1-866-907-6718, M-F 8-8 EST. -Don@GEAppliances
Rated 2 out of 5 stars
GREAT BUT NOT SO GREAT
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the first few months this thing has been the most Amazing appliance ever. Now it makes noises on its cleaning cycle that are so loud we are forced to shut it off which of course keeps it from making Ice .. Working through Best Buy now to exchange it. I will say that before It was 5 stars accross the board!!
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .Thanks for sharing your experience. We understand that you have some concerns about noise. There are many normal sounds you may hear. Check out an article on our website called OPAL ICE MAKER - NORMAL SOUNDS to learn more. If things are abnormal, we recommend reviewing your warranty information on page 19 here: https://files.bbystatic.com/KXlkBb7UlGdwAhA%2BDHH%2Fbw%3D%3D/User%2BManual. Your experience is important to us and we will use your feedback to improve. Let us know if we can help in the future. All the best.- Kianna@GEAppliances
Rated 5 out of 5 stars
My favorite purchase
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We use this ice maker everyday for fresh ice. Purchased almost 2yrs ago and still love it. The ice size is perfect. The ice taste depends on the quality of the water. We use filtered water so the ice is perfect. Worth it!
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Best Ice maker.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Ice maker!! Keeps up with the demand of a 4 person family and then some. Ice is soft and crunchy. Great purchase.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .We're happy to know you're enjoying your Opal Icemaker. This is a wonderful unit that's been designed to bring "the good ice" into every home. We're confident this unit will continue to serve you and your family well. Thank you for choosing GE Appliances!
Rated 5 out of 5 stars
Best ice!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hands down best machine in my kitchen! Minus having to clean it.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Ice Machine
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great. It works nicely. I just keep having ice to drink. I recommended. Love the texture of the ice.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Love this ice......
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You will enjoy this amazing Sonic / soft ice machine.....My machine is as quiet as my fridge.....Our machine is at work and we have 4 employees filing cups multiple times a day and we are never without ice.....Definately the little engine that could......Worth the investment
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Woah’d Ice Maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality product, makes some noise which is aggravating. The unit functions and operates as described. Overall pleased.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Would Highly Recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome ice maker, Fast, Quiet (other than a squeeking noise as it cuts off ice or something) but we have absolutely loved it. We have to fill the Side Tank about every 2 days or so but we are a family of 5 and use a lot of ice per day.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Just in time for Summertime!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best investment ever!!! Just in time for AZ summer…Grandkids love making their version of shaved ice…everyone loooves munching on these soft cooling treats! Biggest hit this summer!
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
You get EXACTLY what you pay for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to clean ice machine that produces reliable and satisfying ice. I was hoping the app allows for selecting between nugget ice and regular ice but as the title implies, only produces nugget ice.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Stainless steel ice machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very excellent ice machine. It makes ice like at restaurants. I use my ice machine everyday. I actually had bought two of them several months apart to give one of them to my niece. I gave her the stainless silver one and I got the black stainless steel.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Awesome product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This I’ve maker is completely awesome!! I’ve had it about a month now and I don’t have a single complaint. It’s not loud like some complained about and it definitely makes a good amount of ice. Definitely worth the buy. My kids love and and so do I,
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Nugget ice machine!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best ice machine ever!!! HIGHLY RECOMMEND EVERYONE BUYS ONE!
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Worth it!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A bit pricey but glad I got it. Easy to setup and use. Had for 2 years and still going strong.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
Do not buy this. It will die within months.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this machine August 5, 2023. We had to replace it in January 2024 under warranty for the horrific screeching noise. Now, August 28, 2024, it has gone out again with a different issue. Because it is out of warranty, it’s not replaceable. We used distilled water only, as well. Absolutely not worth the money. There are posts all over the internet about this. It’s great until it’s not. And it is a product that just does not last.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thanks for sharing your concerns as they are valued and welcome as we continually strive to improve the products and services we offer. We do have a couple of tips to share. Even when using distilled water in your Opal, it is essential you follow the instructions in the online Owner's Manual to descale and sanitize the ice maker on a regular basis. We strongly encourage you to provide a minimum of 3" of air clearance on all sides as well as the back of the unit and to periodically, use a handheld vacuum or an attachment on your vacuum cleaner to clean the vents on the sides or back of the unit. We understand your disappointment and hope we have the chance to restore your faith in our brand.





































