Customer Ratings & Reviews
Customer reviews
Rating 4.4 out of 5 stars with 3784 reviews
(3,784 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Nugget ice maker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ice maker happy that i bought this i would recommend anyone that like nugget ice to buy , and this paticler model does not need a water hook up it has a storage tank
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Best Ice Machine!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelente! No ice machine Can compare to this! You just need to make sure to do weekly maintenance to keep it running to ensure the best tasting ice.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Nice Ice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good. Produces a good amount of ice a day. Hopefully it last a long time to make purchase worth it. It is expensive for Ice. Would recommend it, best ice for drinks.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
Very Disappointed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On the plus side, this makes the best ice! But straight out of the box it made a squeaking noise, which later turned into squeal, then a scream. I sent it back before the warranty ran out and they sent me a new one. Again right out of the box it did the same thing. Then started leaking water. GE couldn’t help because the warranty already ran out on the original one. Finally ended up throwing it away. Maybe I just got a couple of lemons.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thanks for letting us know what happened. Please contact Opal Support at: 1-866-907-6718, M-F 8-8 EST.
Rated 1 out of 5 stars
Works Part Time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it decides to work, it works well. The issue is that it doesn't work all the time. And some of the times that it decides to grace us with ice, it is extremely noisy
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We know an issue with the Opal not producing ice consistently and making excessive noise would be concerning, and we want to help. You may want to make sure the ice chute isn’t blocked, as that could cause an issue with ice production. Following the cleaning instructions starting on page 7 of the manual (which you can view on our GE Appliances website when you look up the model number and go to the product page) would help with an issue with blockage. You can also try resetting the unit by unplugging it for four hours before plugging it back in. Regarding sounds, we do expect the Opal to make some noise as it operates, and information on what sounds the unit may make is available on page 13 of the manual. If you aren’t able to resolve the issue with ice production and/or the noise seems unusual, our Opal Support team is available at 1-866-907-6718; they’d be glad to assist further.
Rated 5 out of 5 stars
Great ice maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had the ice maker for a few weeks now and it is working like a charm. I have a First Build design that was used when I got it. It never quite worked right, and was kind of loud. This 2.0 model is great. Always have a good supply of the pellet ice. Totally satisfied
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Awesome ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had an interest in this ice maker for sometime, and finally gave in and purchased one. It has been well worth it. I have only had it for about six (6) weeks, so I don’t have much of a review.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for contacting us with your feedback. We are so glad to hear that you are happy with your icemaker so far and so far its been working great for you. We hope you continue to enjoy it for many, many years to come! If there is anything else, we can help with please let us know. Sincerely-Dianna@GEA
Rated 4 out of 5 stars
Pretty Good
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the ice. Wish it would keep the ice cold! The ice melts then it feels like the machine constantly has to make more ice.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- We appreciate your purchase and so glad you are loving your icemaker. The ice melts and then that water is used to make more ice. We appreciate your feedback and will be certain to share this with our engineering and design teams. If you have any questions in the future, please let us know. We are here to help! Joyce@GEA
Rated 5 out of 5 stars
Great purchase!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic purchase. Love having constant ice. Great Product
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Ice Delight
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice maker is so easy to sent up and get operating. Written instructions are very easy to follow and we were making ice in 20 minutes after turning it on. The unit is VERY quiet.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Counter Top Nugget Ice Maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup and makes perfect NUGGET ICE!!! We have purchased similar units from Amazon and they didn't last a year.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .We love that you are enjoying that famous nugget ice with your new Opal icemaker. We just know you will continue to be impressed with it and will be nice to have for those upcoming hot summer days!
Rated 5 out of 5 stars
For the pregnant lady
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Knocked up my wife and she’s having a hard time with food and drinks. So we got this so she could get some fluids down. She Loves it! Ice is ready in 20min whatever you don’t use melts back into the reservoir and is made back into ice. Even the kids are enjoying it
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Great Ice at an OK price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. The ice is awesome. Not a fan of the app. I would have given it 5 stars but the price and app get it 4
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
#1 ICE MAKER
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This I’ve maker is amazing!! Set up was easy but the best part is the ICE. It constantly makes ice so we never run out and we are a family of 5. I love having spring water pellet ice. Every drinks is awesome now! This is definitely one of the best purchases I have made.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Best ice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my wife and has since told it is one of here best gifts shes ever gotten. Its perfect ice for any kind of drink or just a snack.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok So I returned this item. It was bough as a gift. The ice was good and it does last a while compared to traditional ice but the amount of money for the ice maker which doesn't even keep the ice cold cannot do it. Gave it 5 stars cause it works as intended just not for me.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Extra water tank
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice is fantastic when the machine is finally working. I had to return my 1st one because the extra water tank wouldn't refill. I returned the ice machine and Best Buy gave me a different one without the tank. This one works better but I refill it which can be a pain. I was told they are moving away from the refill tank. Not sure if this is actually accurate info. We do love the ice ... my advice is to purchase the warranty and keep replacing as needed. It's kind of a hassle.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great ice maker
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love having the people ice. Set up was easy and it started making ice within the hour. Just keep the water resiover filled and you will always have ice.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Crushed Ice
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this machine! My wife and kids are addicted to crushed ice and use it all the time. Would highly recommend using distilled water, prevents break downs. We have used ours constantly for the last 16 months without a hitch.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great ice maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this icemaker. We are a family of 6 and it can keep up with enough ice all day for us. It's the perfect size ice and is really fast at making ice when it gets low
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friend





































