Customer Ratings & Reviews
Customer reviews
Rating 4.4 out of 5 stars with 3784 reviews
(3,784 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Best purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely the best ice machine I’ve ever used. The ice is soft and love the Bluetooth feature. I actually have bought two of these that’s how much I love it!
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
GE Profile - Opal 2.0 Ice Maker - Massive Failure
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The GE Profile - Opal 2.0 Portable Ice Maker turned out to be a huge fail for reliability. Product made ice efficiently and consistently. However, cleaning the ice maker per the instructions and on a regular schedule every two weeks made no difference! The GE Profile - Opal 2.0 Portable Ice Maker died and would no longer make ice a few days after the 1 year warranty expired! GE Profile has been hailed as a more reliable product line and worth the money. After the experience with the GE Profile Opal 2.0 Ice Maker at $500 and a GE Profile refrigerator at over $4,300 where the ice maker failed just over a year after purchase I would have to disagree. These products are no longer reliable, and I would not recommend GE Profile products to anyone!
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello - We sincerely apologize for the frustration you've experienced with your ice maker. We understand the importance of reliable appliances, and we're here to assist you. To address the issue you're facing, we recommend reaching out to Opal Support directly. Please contact them at 1-866-907-6718 to discuss the concerns you've raised about the reliability and performance of your ice maker. We value your feedback, and your experience is not reflective of the standard we aim to uphold. Thank you for bringing this to our attention, and we appreciate your understanding as we work towards a resolution. -Kacie@GEAppliances
Rated 5 out of 5 stars
Excellent Ice Maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice maker was easy to assemble and the additional reservoir allows for a full bin office to be produced in about 3 hours. If you don’t use the ice, it’s stays in the bin until you are ready and doesn’t melt terribly fast.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Always have ice.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup. Sanitize once a week. Clean once a month. Always have crush like ice. Always. Yes, it's worth it.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
Would be great if it lasted longer than a year.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked great until it didn't. After about a year it started making LOUD knocking sounds that made me think it was about explode. I make sure to clean it every week, but I can't determine what is creating the knocking sound. For as expensive of an appliance it is, it should work properly for more than a year. Each time it makes the knocking sound I have to unplug the entire machine, reclean and it "may" work for a day or so.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you taking the time to send us your review. We are sorry to hear you are not satisfied with your unit. If you have any concerns about your opal icemaker working properly you can contact our Opal support at 866-907-6718. We are confident they will be able to help.
Rated 3 out of 5 stars
Ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice like Sonics’! My kids love this ice. It does seem to rum constantly.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .We're happy to hear that your family is loving the ice. We understand that you have some concerns about noise. There are many normal sounds you may hear. Check out an article on our website called OPAL ICE MAKER - NORMAL SOUNDS to learn more. Your experience is important to us and we will use your feedback to improve. Let us know if we can help in the future. All the best.- Kianna@GEA
Rated 5 out of 5 stars
Opal 2 ice maker
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best ice ever! Was a little worried about making this purchase after reading some of the reviews. But, we haven’t had any issues with our machine and we LOVE the bigger ice.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Ice eaters dream
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best investment ever so glad i purchased for myslef
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Everything you could wish for and more!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything you could wish for and more!!!! I kept seeing this on bloggers posts... finally caved. Easy to clean and makes the best ice. We only run distilled bottled water through it! WELL worth the money!
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .We're thrilled to hear you're happy with your Opal Ice maker and ice produced by it. Thanks for choosing GE Appliances for your home. Have an amazing day! -Gina@GEA
Rated 5 out of 5 stars
Best Ice maker ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend! Easy set up, ice is amazing! Easy to use, some commented that it makes a loud noise when making but I don’t think the noise is bothersome and it only runs when it needs to make ice and then it goes silent again!
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
NUGGET ICE!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this little ice maker. It makes perfect nugget ice cubes. We have used it nonstop since we purchased it and have had zero issues. I will update review if anything changes. We have had several friends over and all have said they are going to get one also.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
One of a kind
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like the mini cube ice. Being in hawaii we really miss Sonics as their ice is the best and this ice maker machine remind me of it. The crunch of the ice is satifying
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Amazing ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love this ice maker perfect for coffee or to have in ur glass of water or soda i also love thst u can adjust and control settings woth the apl with the app
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
GE ICE MAKER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Ice maker is great. I purchased it for my brother as a birthday gift. He luvs it.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .The Profile Opal is a fabulous gift idea. We're glad your brother is enjoying his new ice maker.
Rated 5 out of 5 stars
Great Nugget Ice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It makes a lot of ice in a day. If a lot of people take it at once, then it can get low quickly, but it only takes about three hours to refill it completely. So it is a good solution if your family always runs out of ice. The ice quality is really good....soft and chewy!
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are loving our ice maker!! It’s awesome! We are addicted to the ice, it’s so good!! Ready for summer!
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Ice maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We use this instead of the ice maker on our fridge. We love the crunchiness of the ice! The machine is working well and the noise level isn’t too loud when making ice. It was an expensive machine but hoping it lasts a long time.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Opal
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the ice however the machine seems to be getting louder and louder after just 4 months and I fear this expensive purchase will begin to fail soon.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
No, I would not recommend this to a friendRated 5 out of 5 stars
Ice is nice
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve had this for 2 years and still love this machine. Works well, we are able to connect it to our phone and set up an on and off schedule that fits our life for when we need ice or not. The side tank is a game changer though, I would highly recommend buying the one with the side tank. It does need a good cleaning and regular cleaning. But even that is pretty easy.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Mr.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the ice output despite the compact size, and it’s modern look fits well on our countertop.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friend





































