Customer Ratings & Reviews
Customer reviews
Rating 4.4 out of 5 stars with 3784 reviews
(3,784 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Roy R
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic product. I previously had similar ice maker, but this one is much improved
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
JS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Love the ice nugget concept. Highly would recommend.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Ice Maker
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE this product! We run it all the time and enjoy the sonic ice. It’s hard to descale and clean, and doesn’t connect to a water line though. Not a deal breaker though… well worth it!
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Ice Maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome! Makes great ice extremely fast. Quiet forest take up much counter space. I will be buying a second one soon!
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Nugget ice
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it I have had no issues with since the day I have received it and love the way it make perfect nugget ice
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Love this ice!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this machine and it really does make the good ice! Everyone who comes over wants to try and it’s amazing how it makes a new batch in 20 min! Buy the extra tank so you don’t have to refill as often.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Awesome Ice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This icemaker produces the best ice. Consistent ice production and wouldnt hesitate to buy another one.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for taking the time to send us your review! We have heard great things about this icemaker and we hope you enjoy it for many years! Please let us know if there is anything else we can help with in the future. Take care- Dianna@GEA
Rated 5 out of 5 stars
Amazing product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this as I absolutely love ice. Works like a charm and definitely makes enough to last. Definitely recommend!
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Nice ice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice ice maker small ice like I like it. Only down side it doesn’t have a pause bottom keeps making ice so you continue to fill it
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 2 out of 5 stars
Ice is amazing the product and service is wack
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes horrible noises every single body that bought says and the customer service for replacement or warranty during the warranty is ridiculous they tell you to record it and send them a video and they will get back to you on fixing it then ask for receipt after you’ve already registered it during purchase.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .The Opal Ice Maker is a complex device that combines electrical and mechanical components. These components power on at different times during the ice making cycle. Typically, when an Opal starts making noises it is an indication that it is due for a descaling and cleaning. We always recommend using distilled water if you aren't already. We are sorry to hear you've had an issue with your Opal and would like to look into this for you. Please reach out to us via a private message on GE Appliances social media like Facebook or X and include a copy of this review, your model and serial number, address, email and phone number. Thank you! Joyce@GEAppliances
Rated 4 out of 5 stars
Good ice maker
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ice machine so far, however its a little loud.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Perfect ice machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has done so much better than expected. It is the perfect ice. I no longer buy ice. Wish I had not waited so long to buy this. Highly recommend I promise you will not be disappointed.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
The good ice!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves “the good ice” so I got her this and she loves it. Definitely go with this model with the side tank because pulling out the ice drawer to add water would be a drag.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .Greetings,
This is such a wonderful gift to give anyone! We're so pleased to hear that your wife has been enjoying this unit. The side tank is definitely a wonderful convenience to have. Thanks for being part of the GEA family. Have a wonderful day! Mike@GEA
Rated 5 out of 5 stars
Great ice easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, love this so much. My mom was constantly going out to get ice from sonic, and with all that was going on I didn’t want her to up her risk. Now she gets her ice nuggets at home and we know she isn’t putting herself at risk as much.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 2 out of 5 stars
62db noise level is obnoxiously loud
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Most reviews skip over the electricity consumption. This device takes the same amount of power as a full size family fridge! I expected this to take less power than a mini fridge, but I was wrong. The power meter shows average 170w while it's making ice. (mini fridge is 60w)The meter shows between 23 - 27 cents a day it costs to run. For comparison my full size 26cuft fridge costs 24 -38 cents/day and it also makes ice. So this appliance is not energy efficient. If you noticed there is an option schedule to turn it off, that's because you have to turn it off to get any sleep. This is the loudest appliance we own, louder than the washing machine and dryer, but less than a vacuum cleaner. There are a few components that make noise, water pump (minor buzz hum ~ 38db), compressor (~50db, louder than any household fridge, enough for everyone to comment on it's noise level, but not obnoxious), Ice Salver (~62db the part that rotates and makes the ice, loud rattle hum). I have cleaned it with both bleach and their acid cleaner for lime build up, and only use double filtered city water. For comparison My fridge is ~38db, dishwasher ~36, microwave ~45, washer ~48. Vacuum ~97db
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
No, I would not recommend this to a friendRated 5 out of 5 stars
Great nugget ice maker!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this machine!! Had it for a few weeks now and it works great. Makes ice fast. In fact I can store the extra in the freezer for extra. With the auto fill the bin is always full. Highly recommend. Oh yeah, the soft nugget ice is the real deal.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
The Best Ice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit replaces my old one. I had to original model before it was a GE product. That one finally quit after 4 years. I upgraded to this newest model and I will say it makes ice even faster than the old one and can hold a full gallon of water at a time.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
The bedt
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I live the ice maker I highly recommend. Waking up and knowing that ice will be ready. And not just that but have hospital ice is the best.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Makes The Best Ice Nuggets!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my GEProfile Opal 2.0 24lb ice maker, it makes the best ice nuggets. I love to chew on ice, and this is the best ice to crunch on. I am addicted. The only issue is that it does use a lot of electricity, but I still highly recommend it.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Best Ice Maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best ice maker on the market. My kids love grabbing ice out of the machine to eat. Highly recommend as it’s great for drinks.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friend





































