Customer Ratings & Reviews
Customer reviews
Rating 4.4 out of 5 stars with 3784 reviews
(3,784 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Color me HAPPY!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the ice…just the right amount of crunch to it. Makes ice very quickly and stays frozen. Glad i talked myself into purchasing.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there! We're thrilled to hear you're enjoying your purchase. The Opal Icemaker was designed to bring "the good ice" into everyone's homes. We're confident this unit will continue to amaze you. Thank you for choosing GE Appliances for your home! Julia@GEAppliances
Rated 5 out of 5 stars
Best Buy is AWESOME!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy is awesome and is always my go to for any appliance or electronic needs. I went to the store in downtown Washington, D.C. for a pick-up order. The service was amazing, and the gentleman who helped me get the times into my vehicle was so kind and gracious, and did everything with a smile! I will ALWAYS go to Best Buy no matter where I am in the country. They are reliable. Dependable. And the quality is the best I have found.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Better than refrigerator ice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had one of the very first machines made (#53) from indie gogo. Needed to replace it and this one is much quieter than the original which is really nice. Makes ice the same but I do have to say that the water tank does seem smaller. Still a great machine.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 2 out of 5 stars
GE OPAL banshee
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly. The ice is great but it randomly and regularly squeals like a banshee. Called GE support this morning and they told me to talk to Best Buy about their product. Needless to say I was shocked and will be calling Best Buy Monday probably just to be told to call GE about their product. …
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello- We appreciate you contacting us with your review and being a valued GEA customer. We are sorry that your new Opal icemaker is causing a noise concern and can understand your disappointment. We would suggest to get support for your Opal Ice Maker, you will want to call 866-907-6718. Our team should be able to help you out. If there is anything else you need in the future, please let us know. Sincerely- Dianna@GEA
Rated 5 out of 5 stars
Great product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new ice maker. Works great in or outside. Use my phone to control it.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
disappointed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the ice that this makes but the bluetooth option does not work and it is not practical to keep it running constantly so sometimes in the morning if I don't get up early enough I wont get to make a cup before work. I have tried everything I can to get the bluetooth to work but it wont connect to the app at all. Also when you pull out the drawer water drips down everywhere so plan to wipe it up after every use. If i did't like the ice so much I would have returned it but this is the least expensive option I could find for nugget ice.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Love this Ice Maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have this product for over 2 weeks. It has been working great. A few small snags in the beginning but tech support helped out quickly and very helpful. Love the Wifi and able to schedule ice to produce before we wake up for the kids school drinks.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Great ice, okay machine.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Let me say, the ice is AMAZING! The first ice maker delivered, froze up completely and needed to be replaced. The second one’s auto defrost works but not until after it sounds like the gears inside are completely going to break. We don’t have this next to a wall. It gets plenty of breathing room. Having said that, i try to really deep clean it every two weeks and WE DO LOVE THE ICE!!! I have drank more water after buying this thing than i have my entire life. Love it.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Awesome Machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive, but worth every penny. This machine has saved my summer, and has made me a hero amongst my family. Restaurant quality ice at home.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Awesome machine
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome machine. If you like good ice to chew on it makes perfect ice for that. We use bottled water in it and have had no issues with it.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Pricy but worth the money
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing was quite expensive. But I have to say it makes some of the best ice around. With the added features of the app and wifi control, I have it set in a time schedule and we always have ice when we need it.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Never out of ice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We upgraded to this icemaker when our other nugget icemaker went out. This icemaker keeps up with our 6 person family and makes the best ice.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have only had it for a week, it's great so far. We pour snow cone syrup over a glass of this ice for a cold treat. I will update this if things change.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for contacting us with your feedback. We are so glad to hear that you are loving your new icemaker. Your review means a lot to us and lets us know we have achieved that famous nugget ice for our customers. We hope you continue to enjoy it for many, many years to come! If there is anything else, we can help with please let us know. Sincerely-Dianna@GEA
Rated 5 out of 5 stars
Perfect Ice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve only had this ice maker about a month, but I really like it. The ice is even better than Sonic’s and it’s WiFi.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
Damaged item, can’t even use it “excellent” condit
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give 0 stars I would. This item was delivered to me looking like this… it was supposed to be open box excellent condition. First of all the box was not even fully closed, the ice maker was not wrapped or protected in any way. When I took the product out I noticed the water tank had water droplets in it and was cracked! Called customer service and after 30 minutes on one call and 10 on another all that was solved is I can bring it in to return it or exchange it… this should never have been sent to me like this. And the fact that I can’t talk to anyone at the store to confirm this item so in fact there so I don’t. Waste more time is absurd.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thanks for letting us know what happened. To best address this concern, please contact the Bestbuy.com customer service department, or call your local store.
Rated 5 out of 5 stars
Reliable So Far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am amazed by the edible ice. I scoop ice from the machine at least five times a day, plus the rest of the family loves it as well. I was hesitant with regards to reliability, but I'm happy to report there's no issues so far after two months.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
The kids love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick ice maker, the only thing is we have to keep fill the water to keep the ice
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .Hello there - Thank you for sharing your feedback on your new ice maker. We're delighted to hear that the kids love it and that it produces ice quickly. Regarding the need to refill the water, it's a common feature in portable ice makers. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help. Enjoy the ice-making convenience! -Kacie@GEAppliances
Rated 4 out of 5 stars
Great Ice and Great Ice Machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received this as a gift from my wife. Great ice machine if you like the type of ice it makes. We have had it for just over a month and I have had no issues.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Ms
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my ice! Have reccomended to all my friends and family!
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Worth the money!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this ice maker, it makes the best ice! Would highly recommend to others.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
I would recommend this to a friend





































