Customer Ratings & Reviews
- Model:
- XPIO13SCSS
- SKU:
- 12372001
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Legit Nugget Ice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is the legit ice maker. It is exactly what you are looking for if you want nugget ice. It makes enough to keep up to about 4 drinks cold and refreshed with ice.
I would recommend this to a friendFamily favorite
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this to put in our basement. Everybody loves it! And it makes ice super quick.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there - thanks for taking the time to share your review! We’re delighted to hear that our Opal Ice Maker has become a family favorite in your home. It’s fantastic to know that it’s providing ice quickly and is well-loved by everyone. If you ever need assistance in the future, feel free to reach out anytime, as we’re happy to help! All the best! Lauren@GEAppliances
Nugget Ice Maker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gift to wife. Kids love the ability to eat the ice. "Sonic' type ice in the home ask the time
I would recommend this to a friendIce machine
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best investment for our home I absolutely love it!
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for your review! We love that you are enjoying that famous nugget ice with your new Opal icemaker. We just know you will continue to be impressed with it and will be nice to have for those hot summer days!
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, if you like the sonic type ice, you will love it! Makes lots of ice fast!
I would recommend this to a friendLittle nuggets of pure Joy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this ice maker as a Christmas gift for my mother, so far she says she absolutely loves it! She is an ice chewer and always said sonic ice is “the good ice” and that’s exactly what kind of ice this machine makes. Little nuggets of pure joy I’d say.. This device also has a light inside though not the brightest, gets the job done. The opal ice maker also connects to an app and tells you when it’s needs to be descaled and all that good stuff. It’s a great machine and gift!
I would recommend this to a friendBrand response from GE Answers
Posted .Hello. We appreciate you taking the time to leave a review, and we’re thrilled to hear your mother loves her Opal! This machine was designed to provide high quality ice, and we’re also glad that the interior light and app have been useful – we’ll share your positive feedback with our team, as we always want to know what our consumers like about our products. We’re confident this Opal will provide your mother with excellent ice for a long time to come! -Sarah@GEA
Ice Maker
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it but the machine is load. It makes great ICE and the volume works if the party is small enough
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our ice machine, as it easy to use and we always have ice!
I would recommend this to a friendBrand response from GE Answers
Posted .Hi - We're thrilled to hear that you love your ice machine and find it easy to use. Ensuring a constant supply of ice for you is our goal, and we're glad we could meet your expectations. If you ever have more feedback or questions, please feel free to reach out. Thank you for choosing GE Appliances. Best regards. -Kacie@GEAppliances
Overall it’s okay!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it but it’s kinda noisy. I also don’t like how it melts down the ice so fast in the machine.
I would recommend this to a friendExcellent Product.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how makes crunchy ice, runs very quietly and the ice never melts.
I would recommend this to a friendIce cold
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What can I say …the best ice maker. Ice tastes so good , love the size
I would recommend this to a friendLove
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the ice machine i eat thr ice all the time my husband be so mad at me because i eat all the ice .but love its
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there - we’re glad to see that you and your husband are loving your new Opal Ice Maker and want to thank you for being a part of our GE Family! We hope that both our families can settle any disputes over a nice glass of delicious nugget ice. Stay cool! Lauren@GEA
Perfect Ice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent ice maker. It produces ice within 20 minutes.
I would recommend this to a friendThe Pearl is a Gem!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this little jewel of an ice maker! Instead of replacing our ice machine in our refrigerator, again, we decided to get the Pearl because we live the nugget ice!
I would recommend this to a friendWould recommend!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the nugget ice. So glad we bought this. The total tech sale was a nice bonus!
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there - The Opal Icemaker is a one-of-a-kind unit, and we are thrilled you appreciate it. We're confident you'll continue to enjoy "the good ice" in your home. Thank you for choosing GE Appliances! Take care. Julia@GEAppliances
Save yourself a return trip to the store
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give this zero stars I would. After reading mixed reviews for this item I pulled the trigger and purchased one of these units. Thank goodness for BestBuys 45 day return policy. The unit was a complete disappointment from day one. It is advertised that it will produce 1 pound/hour. This is a lie. It took about 24 hours to fill the 3 lb ice bin. The unit ran constantly and never would produce more than about 3 lbs every 24 hours. I figured the unit must be defective due to the lack of ice production and constantly going from “Making Ice” mode to “Defrost” mode. After about a week of listening to this thing constantly running and making a disappointing amount of ice I returned to the store and exchanged it. I do have to say thanks to the local BestBuy staff helping me exchange units. Once home I set up the new unit being sure to carefully follow the provided instructions. I went to bed that night with high expectations to wake up and find the 3 lb ice bin full of ice. Nope. Not even close. Just like the first unit I had the bin was less than 1/2 full after running over 10 hours. There was just enough ice to fill my mug before heading to work. Later that day I came home to find the ice maker less that half full again. Just enough to fill a single mug with ice for dinner. This half full, fill a mug, wait 12 hours to fill again then empty repeated for a month. I called GE told them the situation and that I was even using bottled water in the unit. They said making 1 lb of ice per hour is optimal for the unit and that it sounded like the unit was indeed working correctly. I finally got around to returning the second unit to the store a few days before the 45 day closing window ended. Again thanks to BestBuy for taking this piece of junk ice maker off of my hands. When I received the power bill for the full month that I had the GE Opal ice maker plugged in and running and it was a full 12 dollars higher than the previous and following months. After this experience I have to say it will be a cold day in …… before I purchase an appliance from GE. With a price of nearly 700$ I expected far far more than I got not once but TWICE.
No, I would not recommend this to a friendGreat ice maker! Get warranty!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the ice it makes. We entertain a lot and it’s cool to have extra ice for adult beverages.
I would recommend this to a friendAMAZING ICE MAKER
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AMAZING ICE MAKER MACHINE! I could not be happier with my purchase. 5/5 STAR REVIEW definitely recommend!
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for contacting us with your feedback and we appreciate you being a valued GE Appliances customer. We are so glad to hear that you are happy with your icemaker. Your review means a lot to us and lets us know we are on the right track to providing great units for our customers. If there is anything we can help with in the future, please let us know. All the best! Dianna@GEA
Makes ice quickly
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the ease of having crushed ice at home. This machine makes ice fairly quickly just wished it had a larger storage capacity when we have company over.
I would recommend this to a friendSeriously the best
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is literally the best investment I’ve Made! So glad to have my own nugget ice maker
I would recommend this to a friend