Customer Ratings & Reviews
- Model:
- XPIO13SCSS
- SKU:
- 6408648
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the Opal 2.0 ice maker for its excellent ice quality and ease of use. The side tank and compact size are also appreciated features. However, some customers have concerns about the noise level, reliability, price, and cleaning process.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ice quality
Nugget ice maker
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine makes the best “sonic” nugget ice ever!
I would recommend this to a friend - Pros mentioned:Ice quality
Nice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Girlfriend loves the small ice it makes and she uses it daily and hasnt had a problem with it yet
I would recommend this to a friendBrand response from GE Answers
Posted .Hi - Thanks for your sharing your experience with your GE Opal icemaker. We're happy to hear that your girlfriend is enjoying this awesome machine! Reach out to us if you have additional questions. Cheers! - Don@GEA
- Pros mentioned:Ice quality
ICE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely Love it.... Make ice really quick & that's the best kind of ice
I would recommend this to a friend - Pros mentioned:Ice quality
Crushing it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Enjoying the crushed ice. I should have waited until it went on sale but didn’t. Saw it elsewhere for over 100 dollars less. My bad!!
I would recommend this to a friend - Cons mentioned:Cleaning
TERRIBLE ICE MAKER
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GE has the WORST customer service, the ice machine stopped making ice. Like a dummy somehow I overlooked buying the protection plan from Best Buy. The ice maker was still under warranty and got a huge!! run around trying to get a replacement. The customer service person I first spoke with at GE was telling me to do all these things to troubleshoot that aren’t listed in the owners manual, second person I spoke with was far more reasonable and helpful, but still had a bunch of hoops to jump through. I bought this thinking spending this amount of money it would last. Cleaning is a LONG process and needs to be done every 8-12 weeks and the machine has to sit for 18 hours. The machine is heavy!! I’m sorry I bought it!! It looks really nice, but ultimately who needs a $550 paperweight? When it was working it was great, GE knows there is a problem with this model and when you call customer service it’s bad.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We regret to hear about your experience with your Opal ice maker . Please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full model and serial numbers along with a copy of this review.
- Pros mentioned:Ice quality
Obsessed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am obsessed with this ice maker. it makes a lot of ice per day it is easily able to keep up with our household of 7
I would recommend this to a friend - Pros mentioned:Ice quality
Mobile ice is always useful
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No more bagged ice. The convince of having your very own continuous ice maker is priceless
I would recommend this to a friend - Pros mentioned:Ice quality
We love this ice machine!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our first ice machine and it has worked so well.
I would recommend this to a friend - Pros mentioned:Ice quality
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes ice fast. I never run out of ice. Very quiet.
I would recommend this to a friend - Pros mentioned:Ice quality
I like it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow this is awesome, wanted bar ice at home for years. Makes ice pretty quickly but lets face it it is relatively small so it will handle a few guests but not a big party.
I would recommend this to a friend - Pros mentioned:Ice quality
Worth every penny
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has become our new favorite appliance! Perfect pellet ice is made perfectly and always ready when needed. Has helped increase water consumption which is a win-win!
I would recommend this to a friend - Pros mentioned:Ice quality
Great item
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great autumn a Holly recommend this. I would definitely buy this again!
I would recommend this to a friend - Pros mentioned:Ice quality
Mr Ice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes great Chick fil A /Sonic ice very quick. Great purchase.
I would recommend this to a friend - Cons mentioned:Cleaning, Noise level
Horrible Product!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this Jan. 7, 2023 and It is HORRIBLE!!!! DO NOT BUY THIS PRODUCT!!!! Not only does it make terrible sounds, I have to clean it every week even before the cleaning light is on. I have only used distilled water and it still is high upkeep. Very pricey when you pay 1.40 per gallon of water. I have kept it clean and done everything right and it has mildew that is along back side and in water reservoir only. Not in tubes and not is side tank. Just the part after it goes through the machine. Do yourself a favor and purchase a self cleaning ice maker.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there - Thanks for taking the time to leave a review. We're sorry to hear that you're not having the best experience with your ice maker. Some noises are to be expected with this machine; however, if you feel the sounds are abnormal, we recommend contacting Opal Support for the options available under the one year limited warranty. All the best. -Don@GEA
- Pros mentioned:Ice quality
Best ice
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase ever! My whole family is obsessed with this ice.
I would recommend this to a friend - Pros mentioned:Ice quality
Awesome!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing my wife loves nugget ice super happy with my purchase just like sonic!
I would recommend this to a friend - Pros mentioned:Ice quality
Love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My whole family loves this ice maker. Definitely a more expensive option than others but the ice is that perfect crunchy ice! Super easy to use and clean.
I would recommend this to a friend - Pros mentioned:Ice quality
Best !
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase ever!! I have nugget ice in a matter of minutes! Cant be without it!
I would recommend this to a friend - Pros mentioned:Ice quality
This thing is amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is amazing, having ice always on demand is perfection.
I would recommend this to a friend - Pros mentioned:Ice quality
Perfect ice
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is by far one of my favorite purchases ever. I love, love, love my ice maker! Keeps ice constantly with just filling the reservoir every few days.
I would recommend this to a friend