Customer Ratings & Reviews
- Model:
- XPIO13SCSS
- |
- SKU:
- 6408648
Customer reviews
Rating 4.4 out of 5 stars with 3777 reviews
(3,777 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the Opal 2.0 ice maker for its excellent ice quality and ease of use. The side tank and compact size are also appreciated features. However, some customers have concerns about the noise level, reliability, price, and cleaning process.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ice quality
Rated 5 out of 5 stars
Sonic ice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this ice machine!!!! It never runs out of ice and has a cleaning mode at the push of a button!!
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Can't live without it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!! I don't know how I lived without it for so long. Its so convenient and the ice is perfect.
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Love
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i absolutely love this ice makerI drink so much more water by having sonic ice
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
GE Opal 2.0 Nugget Ice Maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The consistency of the ice is excellent. Airy and crunchy just like Sonic ice. We bought one for my mother and father for Christmas and they absolutely love it!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
The Best Ice Maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this ice maker! Easy to set up and we re never out of ice!
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
GE opal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, no issues. Makes ice constantly not loud at all, I love it.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Ice maker
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ice makers so worth the money. Very simple to set up and clean
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Ice Perfection!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our Opal ice machine--we've long been fans of nugget ice and the machine will pay for itself with saved money from trips to Sonic to buy ice~
No, I would not recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Sonic Icr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item works as advertised. My wife loves it since she loves the Sonic ice!!
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Best Ice!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine really performs. Love the ice it dispenses. This is my second purchase. My son loved ours so much we got him one.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Ricky
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works Great family loves it thanks. All our guests want to know where we got it so we sent them to the store thanks
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
People Pleaser!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my favorite thing in my entire kitchen! Use it every day and when guests come over they love it too!
I would recommend this to a friend - Cons mentioned:Noise level
Rated 1 out of 5 stars
waster of money
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this ice maker was a complete waste of money. About 6 weeks before we had had it a year, it started making a terrible grinding noise( apparently a common issue). We reached out to GE, and after a lot of back and forth, we were asked to film the noise. So we did. Then they finally decided that they would send us a "new" machine with no warranty. once it was received, we sent the other one back. After 6 days with the "new" ice maker, it started telling us to add water, and would not make ice. we learned this is ask a common problem with this machine. clearly we were sent a refurbished machine instead of a new one. Since we were without a warranty, we donated the ice maker to Goodwill and vowed to never purchase another GE product again.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you bringing this matter to our attention. We're sorry that you had this experience with both of your ice makers. We'll let our team know of this for future consideration and we understand your decision to donate the unit. We hope to have the opportunity to earn your trust in the future.
- Pros mentioned:Ice quality
Rated 4 out of 5 stars
Dont forget to clean it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for nugget ice. it's a bit of a pain to clean every week but still worth it.
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Gotta make the wife happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once the starts rolling, my wife has been in Haven. So I guess it’s safe to say it’s worth every penny.
I would recommend this to a friend - Cons mentioned:Noise level
Rated 3 out of 5 stars
Meh
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I give it 5 stars for looks. Functionality is a 3-4, takes really long to start producing ice and uses tons of water very quickly. Its not really loud, but it isn't quiet either. Easy to put together and clean. Luckily I have tons of counter space cuz this thing would overpower a small space. Nothing about really screams worth the money - time will tell.
No, I would not recommend this to a friend - Cons mentioned:Reliability
Rated 1 out of 5 stars
Not reliable at all!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice ice when it worked. It died a little over a year after purchase. No support or parts from GE for small appliances so it is now a boat anchor :(. Looking at other reviews here and elsewhere, avoid at all cost!
No, I would not recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Love pellet ice!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this machine! Our fridge ice machine freezes all the time so we couldn’t wait to get this one and so glad we did!
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Real cool
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So, make sure when you transport it you keep it upright. But this thing is incredible. Yummy sonic ice
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for contacting us with your feedback. We are so glad to hear that you are happy with your icemaker. Your review means a lot to us and lets us know we have achieved that famous nugget ice for our customers. We hope you continue to enjoy it for many, many years to come! If there is anything else, we can help with please let us know. Sincerely-Dianna@GEA
- Pros mentioned:Ice quality
Rated 5 out of 5 stars
The best
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great soft ice maker!!! I’ve had 3 others and they can’t compare this one. I love it!
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .Hello - thank you for sharing your positive feedback! We’re glad to hear how much you’re loving your Opal Ice Maker and that it is making the best nugget ice. Please feel free to reach out anytime if there is anything we can assist with and have a great day! Lauren@GEA





































