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Customer Ratings & Reviews

Your price for this item is $479.99
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The comparable value price is $599.99

Customer reviews

Rating 4.4 out of 5 stars with 3777 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers recognize the Opal 2.0 ice maker for its excellent ice quality and ease of use. The side tank and compact size are also appreciated features. However, some customers have concerns about the noise level, reliability, price, and cleaning process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 3,777 reviews
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great gift!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for Christmas or whatever. Seems like an unnecessary item until you get one. Best ice money can buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Best Ice

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the pebble ice! We use distilled water and clean often. Still working perfectly

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi, Thanks so much for taking the time to write about your awesome ice maker. We're glad to know that you are loving this machine so far. It's definitely a treat to have and we know you'll enjoy it for a long time. Thanks for choosing GE! Don@GEA GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say about this ice machine, other than that I love it?

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Ice just like sonic ice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ice each time. If you use filtered water it comes out the best

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Special Ice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, it's been great. (Only)One complaint is it's a little noisy when the tv is off, or at night when there are no outdoor sounds.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the ease of caring for it and it’s operation.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Ice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great nice and chewable ice seems to last longer than ice from the freezer.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - The nugget ice is definitely a nice treat. Thanks for sharing your feedback. Take care! - Don@GEA GE_Appliances

  • Rated 3 out of 5 stars

    Design defect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it works, it’s great! The water pump gives out just after expiration of warranty, which appears to be a common problem per internet research.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're so sorry to hear this happened with the water pump on your Opal and encourage you to send us (GE Appliances) a private message on one of our social channels (Facebook, Instagram) with your contact information, model and serial numbers and a copy of your review so we can research your situation. -Vikki@GEAppliances GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Large but works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! It is large and takes up a lot of space but the ice maker does easily keep the ice bin full.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    I LOVE nugget ice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ice maker is amazing! It is everything that I was looking for in an ice maker. Even when I'm getting ice, it will begin to make more! Best investment ever!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Good icemaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes the perfect ice very quickly large capacity. Wi-Fi connectivity is a nice feature.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - we appreciate you taking the time to write a review. It’s great to learn that you’re loving the large capacity of your new ice maker and that the connected features are just what you were looking for. Making perfect ice every time is what we strive for with our Opal Ice Makers and we’re confident you’ll be enjoying that great nugget ice for years to come. Have a wonderful day! Lauren@GEA GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Best Ice Maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is surprising how fast it starts to make ice and makes more than enough ice for our family of four and we are constantly using it throughout the day.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    The good ice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best ice maker. It makes the "good ice" it's self contained so it continues to make ice all the time. I would highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with my purchase and use it everyday. I told several people about this ice machine. They went out to get them & love them too!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Nugget ice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Keeps ice cold all day! We have continuous ice! Crazy how much better drinks taste with it!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Best Ice Maker

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like Sonic ice, maybe better. Our whole family loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 2 out of 5 stars

    Great when it worked...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to love this ice maker. When it worked, the ice production was great, the storage bin kept ice pretty much frozen and the convenience was awesome. Unfortunately that only happened for about 10 days. The machine began to show 'Making Ice' but the motor/fan just ran with no ice production. I cleaned the unit and it worked for a few cycles but soon needed to be power reset to initiate ice making. Another disappointing feature is the manual Indicates that the manufacturer recommends weekly cleaning. That is insane...running bleach/water through it for 4 or 5 cycles each week? No thanks. IF they ever figure out how to keep it making ice for 30 days between cleanings then I would recommend it. Otherwise I would pass.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Cleaning

    Rated 3 out of 5 stars

    high maintenance

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this item because I saw reviews on youtube that this ice machine like all others eventually develop black mold and it is impossible to clean jt.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far. Love the nugget ice! Hope it holds up!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great ice machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ice machine is amazing. Makes the best ice. My girlfriend loves it. It produces ice at a very quick rate.

    I would recommend this to a friend