Customer Ratings & Reviews
- Model:
- XPIO13SCSS
- SKU:
- 6408648
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the Opal 2.0 ice maker, particularly the excellent ice quality and ease of use. The side tank and its convenient size for countertop placement are also well-received. However, some customers have concerns regarding the noise level and long-term reliability, while others feel the cleaning process is a bit lengthy.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Cleaning
high maintenance
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this item because I saw reviews on youtube that this ice machine like all others eventually develop black mold and it is impossible to clean jt.
No, I would not recommend this to a friend - Pros mentioned:Ice quality
Get It! You Won't Regret It!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just the perfect machine! Exactly what we were looking for!!!
I would recommend this to a friend - Pros mentioned:Ice quality
Perfect Gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife loves it. The ice is soft easy to install.perfect gift
I would recommend this to a friend - Pros mentioned:Ice quality
Ice
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Let me tell you that I am more than impressed!!!!! This is better than sonic ice
I would recommend this to a friendBrand response from GE Answers
Posted .Hi,
We're so happy to hear how much you love your ice maker! Your review means a lot to us and we're glad this machine is beyond impressive. You now have a lifetime access to the nugget ice. Hope you enjoy! Mike@GEA
- Pros mentioned:Ice quality
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything ive ever needed in life lol. Perfect. I chew ice all day. Totally worth the money.
I would recommend this to a friend - Pros mentioned:Ice quality
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great! My favorite ice pebbles. My husband got this one.
I would recommend this to a friend - Pros mentioned:Ice quality
Good ice maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works good. Makes ice fast, i enjoy this ice machine.
I would recommend this to a friend - Pros mentioned:Ice quality
Great Ice Maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is our second unit and very happy with the upgraded water reservoir. Unit is quiet and makes ice very quickly.
I would recommend this to a friend - Pros mentioned:Ice quality
Nugget is the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ice machine ! Great customer service! The only way to go
I would recommend this to a friend - Pros mentioned:Ice quality
The Best Ice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this for a month now. Love this ice! I was on the fence on purchasing this for a while but finally sprung for it. Glad i did.
I would recommend this to a friend - Pros mentioned:Ice quality
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Makes ice very similar to sonic ice and you do not have to refill tank for a few days!
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for contacting us with your feedback. We are so glad to hear that you are happy with your icemaker. Your review means a lot to us and lets us know we have achieved that famous nugget ice for our customers. We hope you continue to enjoy it for many, many years to come! If there is anything else, we can help with please let us know. Sincerely-Dianna@GEA
- Pros mentioned:Ease of use
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this ice machine! It is a must to have. Easy and very clean
I would recommend this to a friend - Cons mentioned:Price
Great ice machine
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No problems with the machine. Was a little expensive
I would recommend this to a friendBrand response from GE Answers
Posted .Hi - Thank you for your feedback on the GE Profile Opal 2.0 Portable Ice Maker. We're pleased to hear that you haven't encountered any issues with the machine. Pricing can be dependent on several factors. If you ever have any questions or need assistance with your ice maker, please feel free to reach out. Your satisfaction is important to us, and we appreciate your choice in GE Appliances. -Kacie@GEAppliances
- Pros mentioned:Ice quality
Great ice.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best ice. Makes the good ice. Cant figure out the Wi-Fi, but not sure why I would even need Wi-Fi for an ice maker.
I would recommend this to a friend - Pros mentioned:Ice quality
New ice maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everyone in our household lives this ice maker! It actually gets us to drink more water because of the small ice cubes!!
I would recommend this to a friend - Pros mentioned:Ice quality
Love this nuggets ice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this ice maker makes a lot of ice nuggets great product
I would recommend this to a friend - Pros mentioned:Ice quality
Good but noisy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome ice and makes it really fast but makes weird noises at times
I would recommend this to a friend - Cons mentioned:Noise level
waster of money
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this ice maker was a complete waste of money. About 6 weeks before we had had it a year, it started making a terrible grinding noise( apparently a common issue). We reached out to GE, and after a lot of back and forth, we were asked to film the noise. So we did. Then they finally decided that they would send us a "new" machine with no warranty. once it was received, we sent the other one back. After 6 days with the "new" ice maker, it started telling us to add water, and would not make ice. we learned this is ask a common problem with this machine. clearly we were sent a refurbished machine instead of a new one. Since we were without a warranty, we donated the ice maker to Goodwill and vowed to never purchase another GE product again.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you bringing this matter to our attention. We're sorry that you had this experience with both of your ice makers. We'll let our team know of this for future consideration and we understand your decision to donate the unit. We hope to have the opportunity to earn your trust in the future.
- Pros mentioned:Ice quality
Get this
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having pebble ice at your fingertips is amazing. I can’t believe refrigerators don’t have this. Would recommend
I would recommend this to a friend Many improvements over previous versions.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a major improvement over the previous versions. The pull out is much better for access to the ice. The button controls work much better. It is a little quieter than the previous model also. On the previous model there is no way to clear clean the cooling vents easily. The new model has improved air flow thru 2 side vents. With this model I covered the air intakes with magnetic PC air filters. Congrats to GE for doing a good job of improving it since they took it over.
I would recommend this to a friend