Customer Ratings & Reviews
- Model:
- XPIO13SCSS
- SKU:
- 6408648
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the Opal 2.0 ice maker for its excellent ice quality and ease of use. The side tank and compact size are also appreciated features. However, some customers have concerns about the noise level, reliability, price, and cleaning process.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ice quality
Amazing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is amazing the small popcorn ice is great. It’s so easy to set up and the time to make a bin of ice is within 15 minutes
I would recommend this to a friend - Pros mentioned:Ice quality
Opal ice maker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the ice that this machine makes. It is a little bully on the counter top.
I would recommend this to a friend - Pros mentioned:Ice quality
Cool machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine makes great ice! It is so … cool!! Would definitely recommend
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- We are so happy to hear your are enjoying your Opal Nugget Ice Maker. This really is the best ice! We appreciate your recommendation. If you have any questions in the future, please let us know. We are always happy to help! Joyce@GEA
- Pros mentioned:Ice quality
Best investment ever!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my girlfriend. She loved that crunchy ice from Sonic. Now I don’t have to make ice runs anymore.
I would recommend this to a friend - Pros mentioned:Ice quality
Had only a few weeks, love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ice maker. Makes the softer pebble type ice that is easy to eat and use in drinks. Didn’t know they had these until recently. Great unit
I would recommend this to a friend - Pros mentioned:Ice quality
Satisfied costumer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome machine! Makes ice just like you get at Sonic
I would recommend this to a friend - Pros mentioned:Ice qualityCons mentioned:Noise level
Makes too much noise
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice machine, Ice is like sonic ice. Looks pleasing. But when defrost comes on it makes really loud noises, which it seems like it does all the time. Really annoying at night when trying to sleep
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello – Thank you for connecting with us. We’re so sorry to hear that this Opal Ice Maker did not meet your expectations. At GE Appliances, we strive to deliver the highest quality products and services that meet every need of our consumers; however, we understand that there is always room for improvement. This said, we would like to apologize for any inconvenience this noise has caused you. When the Opal Ice Maker initiates the defrost cycle, you may hear a squeaking sound when the ice is being melted. This is normal; however, if you continue to experience issues, we highly recommend calling Opal Support at 1-866-907-6718, M-F 8-8 EST. Thank you for being the best part of GE Appliances; kind regards – Matthew@GEA
- Pros mentioned:Ice quality
Ice maker
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The most amazing ice machine ever. Quality made and w addicted to the ice pellets.
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there- We appreciate you taking the time to leave your feedback. We are thrilled that you love your Opal portable ice maker and are enjoying the nugget size ice pellets! If you need anything in the future, please reach out and let us know. All the best! Dianna@GEA
- Pros mentioned:Ice quality
So Glad I Purchased It!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is such a fun product for our family. It works flawlessly and we love the pellet ice it creates. A very worth while purchase!
I would recommend this to a friend - Pros mentioned:Ice quality
Worth the price
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ice machine is awesome. Makes ice super fast. Great to have for entertaining and every day use. Love it
I would recommend this to a friend - Pros mentioned:Ice quality
Works Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes ice within 15 minutes - easy to work. Good buy.
I would recommend this to a friend - Pros mentioned:Ice quality
Highly Recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this ice maker. Absolutely worth the money. Hard to use the ice out of my freezer now. The perfect amount and makes it quickly.
I would recommend this to a friend - Pros mentioned:Ice quality
Works Great!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yea, it's expensive. Really expensive. But it works great, produces little nuggets of joy. and looks so inviting in my kitchen.
I would recommend this to a friend - Pros mentioned:Ice quality
Pricey, but you do get what you pay for.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We use it every day. It’s great alternative to the refrigerator ice.
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there- We appreciate you taking the time to leave your feedback. We are thrilled that you are liking your Opal portable ice maker and it’s working great for you so far. We hope it becomes a fast favorite for you for many years! We are here if you need anything else in the future. All the best! Dianna@GEA
- Pros mentioned:Ice quality
Best Ice Ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase I have made. Love the nugget ice anytime I want it.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi, we appreciate you taking the time to reach out to us with your feedback. We are happy that so far you are loving your Opal icemaker so far. We also love the small nugget ice it produces! We hope it continues to work great for you. All the best! -Mel@GEA
- Pros mentioned:Ice quality
Ms
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ice machine is quiet and efficient. It is quick to make ice which is clear and crunchy.
I would recommend this to a friend - Pros mentioned:Ice quality
Great machine
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this ice maker and looking to purchase another one.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- thank you for your feedback! We appreciate you being a valued GEA customer and are happy that you are impressed and loving your new Opal icemaker. Enough to want a second one too! We hope you continue to enjoy it and the famous nugget ice for many years. If there is anything we can help with in the future, please let us know. Sincerely- Dianna@GEA
- Pros mentioned:Ice quality
Nice ice maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new ice machine. The ice is perfect for chewing. Perfect for us! Expensive, but we feel that it is worth it.
I would recommend this to a friend - Pros mentioned:Ice quality
5 star
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Monet well spent. If you love ice cold drinks. Grab it
I would recommend this to a friend - Pros mentioned:Ice quality
Awesome!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works just like you think it would. Easy setup! Perfect ice every time!
I would recommend this to a friendBrand response from GE Answers
Posted .Hello there - we’re happy to hear that you’re loving the user friendliness of this awesome GE Profile Opal Ice Maker as much as we do. Perfect ice every time is what we strive for and we’re so glad to learn of your stellar experience! Thanks for taking the time to write a review and we will be sure to share your positive feedback with our design and engineering teams. Have a great day! Lauren@GEA