Customer Ratings & Reviews
- Model:
- XPIO13SCSS
- SKU:
- 6408648
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the Opal 2.0 ice maker, particularly the excellent ice quality and ease of use. The side tank and its convenient size for countertop placement are also well-received. However, some customers have concerns regarding the noise level and long-term reliability, while others feel the cleaning process is a bit lengthy.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ice quality
Super disappointed!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well, we’ve had it for just over 2 months and it has quit making ice. That was my fear. Works great until it doesn’t. We’ll see how warranty issues are handled and update when we hear something. We did get the extended plan with BB as well. Don’t think that helps until the manufacturers 1 year warranty is over.
No, I would not recommend this to a friend AWESOME
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ABSOULUTELY LOVE THIS ICE MAKER IT WORKS VERY WELL AND WOULD HIGHLY RECOMMEND IT
I would recommend this to a friend- Cons mentioned:Noise level
GE profile Opal 2.0
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noisier than my refrigerator even though it’s brand new
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi – Thank you for sharing your experience with your ice maker. We appreciate your concerns when it comes to the sound level of this machine. Some noises are to be expected, however, If you feel the noises are abnormal, we recommend contacting Opal support for further assistance. Kind regards. -Don@GEA
Mrs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my ice machine but I was very disappointed when a part part on the back of The machine was not in the box and we are still waiting on the part.
I would recommend this to a friendAbsolutely Wonderful
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You will not regret making this purchase. I highly recommend this pirchase
I would recommend this to a friendNice Ice Machine, but not cheap.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well. Nice quality machine. Hopefully it will hold up over time.
I would recommend this to a friendSuper ice maker.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible machine! It is as good as advertised and better. We love the "good" ice and use it everyday. I don't think we have used our refrigerator ice maker since we received this one.
I would recommend this to a friendAwesome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this thing!!! Only wish is that it had a direct line hookup for water rather than keep filling manually
I would recommend this to a friend- Cons mentioned:Reliability
Great but short life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second one the first one didn’t last a year. Be sure to get a warranty
I would recommend this to a friend - Pros mentioned:Ease of use, Ice quality
Great Ice Maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes great ice - easy to use. Family loves it. We keep it on all the time.
I would recommend this to a friendBrand response from GE Answers
Posted .Greetings,
We're so happy to hear how much your family loves using this amazing ice maker! It's certainly great at keeping fresh ice in the bin. Your support means a lot to us. Hope you have a wonderful day! Mike@GEA
Good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, we love the ice Setup was easy runs good.
I would recommend this to a friend- Cons mentioned:Noise level
Lasted five months
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing was amazing at first. Made a lot of nugget ice pretty quickly. Over time it started to get louder and make some awkward noises. Five months later im left without a functional $500 ice maker and GE is taking foever to honor the one year replacement warranty. This was cleaned every 3 weeks using their opal cleaning solution as instructed. Read reviews elsewhere, this thing is junk.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .To get you the help you need, please contact Opal at 1-866-907-6718. They will best be able to help you with your one-year warranty.
- Pros mentioned:Ice qualityCons mentioned:Reliability
Nugget ice, when it works
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Ice but keeps breaking. I am on my 2nd machine in a year.
No, I would not recommend this to a friend Great icemaker!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great icemaker! I have had it for almost a year no problems. I always use distilled water to keep the machine running smooth.
I would recommend this to a friendMy ice machine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my ice Machine I'm very happy with this product, I also recommend getting total tech thru best buy
I would recommend this to a friendPortable Ice Maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Be sure to follow instructions and clean before starting the ice making process. Took a little while to get started, but well worth the wait for "The Good Ice", as we call it!
I would recommend this to a friendIce
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this in August 2022 and it still works great! Pretty quiet!
I would recommend this to a friendBrand response from GE Answers
Posted .We're so glad to hear your Opal continues to work well for you, and you appreciate its quiet operation! We're confident it will keep providing quality ice for you for a long time to come. Enjoy!
Bees knees ice machine
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the beeeees kneeees. I’m just saying it’s hot in Vegas but this ice machine makes me feel like MR freeze.
I would recommend this to a friendThird time's a charm? Best Buy saves the day
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This review is strictly on the ice maker. The first one worked as it should until it started making a very loud noise. Obviously not right. Packed it up and returned to Best Buy for an exchange. Machine two showed signs of refurbishment and then leaked water from within the housing. Repack and back to BB. Exchanged for machine three. Seems to be working now now there weeks. The part? Having a Best Buy warranty on purchases saved me from blowing a head gasket. The BB staff solved my problem each time and left me genuinely glad to have purchased from Best Buy. So, I'm saying I think this ice maker is top notch BUT we had to go through two of them in a month and number three is still in the honeymoon stage. But the whole family just loves this ice.
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there – we’re glad to hear of your positive experience with Best Buy service, who ensured a smooth return of the defective units. We appreciate your patience as you worked through the initial hiccups, and we’re delighted to know that your family is now enjoying the Opal’s delicious nugget ice. If you ever need further assistance or have any questions in the future, please don’t hesitate to reach out. Stay cool! Lauren@GEAppliances
Great ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great. No complaints. Well i guess just to nit pick it leaves water every time you open the door.
I would recommend this to a friend