Customer Ratings & Reviews

I bought this item for my wife! The whole family loves it. There’s always ice in it and it’s always full! I love that it’s GE a brand we trust! I recommend to all my friends and family no doubt about it!

Opal is a wonderful addition to my office. The unit works very well and it's very easy to operate. The side tank is a recommended addition.

We love this ice machine. I would definitely recommend buying this item.

Worked for a week. Ice making is slow. Makes a sound akin to roadkill dying. Never worked. Varies from displaying add water, to making ice, to defrosting. Thats all it does. Only positive, since it’s a piece of crap and doesnt make ice, it stopped making that deafening screeching sound

The machine arrived slightly damaged on the rear corner. The machine worked well for about 5 days and then the add water indicator would come on when water was in the side tank. The machine stopped making ice u til it was reset to fill from main tank and side tank was troubleshooted for issues. Nothing worked. The machine started making ever increasing loud squeal sounds and I was afraid it was going to explode. I followed the machine instructions and troubleshooting but nothing helped . I returned the item no exchange’s because I didn’t want to deal with the hassle. My experience I felt was not worth the price if it were to broke down.

Good for the first two months, but starting to have problems detecting there is water in the tank. The machine has to power off and on to detect the water.

We wanted a nugget ice machine. Compact and independent water source. This was the answer to our prayers. All the extra features like melted ice water recycles to water tank. Connected wifi, and makes 23lbs of ice in a day.

Great!! Purchased online and picked up in store. Great service and fast service.

Great addition to our home. My daughter actually said it was the best purchase I have ever made. Would recommend but it does have a little motor noise. Recommends weekly cleaning.

This ice maker is the best thing I’ve bought in a long time.

Much improved over the First Build version of this product. This is the third version, GE second version. Much quieter, better ice drawer, less leaking when pouring into storage bags. We can't do without it.

I purchased this for my birthday this year for our houseboat and we LOVE it! Very simple to set up and use. The ice tastes great! Very happy with this purchase although we did feel it is over priced.

Works great until it doesn't. Cleaned it one time and have never been able to get it to make ice again! I've primed it multiple times, cleaned it, drained it, re-primed it and nothing works!! It will circulate water through the machine as if its going to make ice and then says to add water even with the reservoir full. I just spent the last 30 minutes trying to get it to prime and it'll get a strong suction going and a minute later it says add water. And of course it's out of warranty

Don’t expect GE to stand behind this very expensive icemaker. The nugget ice is brilliant to begin with and then the machine starts making a horrible rattling noise. Ours has stopped working at a year and a half all together with the recommended regular maintenance. It stopped recognizing the side reservoir had water and kept saying it was empty. Then I noticed it was leaking on the counter beneath it. Really disappointed.

This gets two stars only because it worked well for about 8 months. This ice machine now cycles its way through defrosting and making ice, constantly. We'll get a full, fresh batch of ice only for the defrost to come on until the ice completely melts. Regardless of how well this worked previously it's not worth the cost in the long run.

Works perfect. We will see how long it does that. I hear 2 yrs is about max life.

Ice maker is nice but you think for $660 dollars with tax it would come with a water filter!!!! You have to order that separately!!!!

Makes good ice but is very noisy. I plan to return it.

Bought this for my wife. She absolutely loves this ice machine. If our house ever caught on fire, I am sure you would see her run out of the house with this in her arms!

We recently purchased this ice machine for our break room. Daily I need ot restart the ice machine, unplug it, then plug it back in and drain the reservoir at least 2 time before it will start making ice. Once it works it works, but be prepared to spend at least 20-30 minutes of your day babysitting it to make sure it starts working.