Customer Ratings & Reviews
- Model:
- XPIO13SCSS
- |
- SKU:
- 6408648
Customer reviews
Rating 4.4 out of 5 stars with 3767 reviews
(3,767 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the Opal 2.0 ice maker for its excellent ice quality and ease of use. The side tank and compact size are also appreciated features. However, some customers have concerns about the noise level, reliability, price, and cleaning process.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ice qualityCons mentioned:Noise level
Rated 5 out of 5 stars
Dig it. I dig it big
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great machine. Produces what i am after - ice on demand, auto shutoff if the drawer hasnt opened recently. Once you open and close, it starts making ice again. I thought i would be programming windows for power efficiency sake, but it is convenient enough to let it turn itself on and off. Ice is incomparable, it does hum pretty loudly. I’d buy it again
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
The best ice maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This gadget is really good in providing ice nuggets as our refrigerator icemaker quit on us.
I would recommend this to a friend - Pros mentioned:Ice qualityCons mentioned:Reliability
Rated 5 out of 5 stars
AWESOME ICE
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is just AWESOME this is my second one. the first one i hade lasted 3yrs towards the end we did have some issues with it. The key to keeping this for a long time is make sure you clean it and always use the GE Filter for the water. It comes out so much better. Make sure you buy the 4yr service warranty this is to expensive not to buy the warranty.
I would recommend this to a friend - Pros mentioned:Ice qualityCons mentioned:Reliability
Rated 4 out of 5 stars
Round 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought one of these a couple of years ago, and bought the extended warranty, as soon as my 2 yr warranty was up, it started leaking somewhere, eventually shutting off and not working correctly. I just bought a second one, with a 4 year warranty, hopefully, it lasts longer than the first one, because I do really enjoy the nugget ice.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Ease of use, Ice quality, Size
Rated 5 out of 5 stars
Highly recommend GE ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up. Doesn’t take up too much space. Makes ice quickly!
I would recommend this to a friend - Pros mentioned:Ease of use, Ice quality
Rated 5 out of 5 stars
Love this machine!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ice nugget maker is the best! It was easy to put together, and the entire family loves this kind of ice for their drinks!! We went with the excellent used, because the price tag is extremely hefty for an ice maker.
I would recommend this to a friend - Cons mentioned:Reliability
Rated 4 out of 5 stars
Love it but tempermental
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my third machine. I absolutely love it when it works but is breaks frequently. It seems that every time I have ever cleaned it it breaks and is unable to be fixed shortly after that.
I would recommend this to a friend - Pros mentioned:Ease of use, Ice quality
Rated 5 out of 5 stars
AWESOME ICE MAKER
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OMG!!! I LOVE LOVE LOVE THIS ICE MAKER. It continuously makes ice and the ice is great! Easy to set up and clean. I would recommend this ice maker to anyone looking for "cocktail style ice or ice they could simply chew" as I am an ice-a-holic. I know the machine is a little pricey, but it won't disappoint. If it is in the budget, GET IT!!
I would recommend this to a friend - Pros mentioned:Ice quality, Side tank
Rated 5 out of 5 stars
Best Nugget Ice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ice maker is the best! We love that it has a large side tank that stays filled for continous ice. The nugget ice is amazing! It's just like Sonic! Set up was fairly easy. We will be doing our first cleaning soon but it doesn't look complicated at all.
I would recommend this to a friendBrand response from GE Answers
Posted .We love that you are enjoying that famous nugget ice with your new Opal icemaker. We just know you will continue to be impressed with it.
- Pros mentioned:Ice qualityCons mentioned:Price
Rated 5 out of 5 stars
Great ice machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this ice machine. It is quite compared to most machines and this ice is perfect. Although it is pricey, I am hoping the life of the machine makes it worth it.
I would recommend this to a friend - Pros mentioned:Ease of use, Ice quality
Rated 5 out of 5 stars
Great Buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy! Very easy to set up and make ice. Perfect ice started up right away. My appliance is quiet and fast at making ice. I have only used distilled water in mine since I use it for creating craft cocktails and I don't want any chemicals or minerals in my ice. The instructions don't require this, just my personal preference. I would also recommend locating the ice maker near a sink for ease of draining and cleaning. I did my initial cleaning several times on the initial set up with no issues, it went great. I am really happy with appliance!
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Best Ice Maker out there!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To start off, my spouse has been wanting this ice maker for as long as I can remember but I was VERY skeptical about it until our previous ice maker have out. When we first moved in to our place, my spouse and i did not have an ice maker and our fridge didn't make ice as fast as we would like. Unfortunately I thought that buying this specific ice maker was too expensive, therefore we went for a smaller one, a Whirlpool. The Whirlpool lasted us over a year u til it gave out, it was wasting the water way faster than intended and not making enough ice. Recently my spouse said she would like to buy the nugget ice maker and i finally gave in and my only regret is not buying it SOONER. PROS: The ice lasts all day!!!! We do not have to be refilling the ice maker very constant. The ice is way more than I anticipated, which I love. It does not melt fast! I am unsure if that's due to the ice or the cup I am using. But I am in love with the ice maker so far. I highly recommend it to anyone looking for a nugget ice maker.
I would recommend this to a friend - Pros mentioned:Ease of use, Ice quality
Rated 5 out of 5 stars
Perfect ice in minutes
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very simple to set up. I love how we can just run it when we need ice and we have fresh Sonic style ice in a matter of minutes. Not loving having to go to the store for distilled water, but we have been stocking up to make it easier. The ice is small clear chunks, not cloudy like some other ice machines.
I would recommend this to a friend - Pros mentioned:Ice qualityCons mentioned:Noise level, Reliability
Rated 2 out of 5 stars
Way too Loud- Defective
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As much as I love the ice this produces, this ice machine is crazy loud. We have now had 3 of these ice makers before permanently returning. The first lasted around 9 months before making such loud noises we returned for a new one. Both the second and the 3rd ice maker started making noises within 1 month. This delivers the best ice I've had, but it would be making ice and screaming in the middle of the night- waking us up :(
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Oh my! This is certainly not the experience we want you to have with your ice makers and we regret that you had to return all three. We're always searching for ways to improve and will share this with our team for future consideration.
- Pros mentioned:Ice qualityCons mentioned:Noise level
Rated 4 out of 5 stars
Good but noisy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice is great, but, yeah, this thing is loud. We tend to let it run a while in the afternoons and throw the ice in a gallon bag in the freezer. Don’t throw it all in a big container - the ice is wet/soft, so if you do you will have one large block in the container. A bag is easier to break up and use later. Kinda think it’s too expensive but I’d buy it again. Not driving to sonic all the time? Priceless.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Ease of use, Ice quality
Rated 5 out of 5 stars
Ice made when you want it!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love nugget ice and this machine makes it so easy! I set the timer through my phone so I can have fresh ice when I get home from work! This is my second Opal ice maker. And what I will buy every time as long as they make it!
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for being a valued GE Appliance customer and continuing to choose us for your purchase! We love that you are enjoying that famous nugget ice with your new Opal icemaker. We just know you will continue to be impressed with it and will be nice to have for those hot summer days!
- Pros mentioned:Ease of use, Ice quality
Rated 5 out of 5 stars
Favorite!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My favorite product! Used every day! Makes the best ice, super easy to clean, and a household staple!
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Awesome nugget ice - can't get enough of it!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great counter-top ice maker. Can't beat the ice, some slight recommendations for improvement, but overall we use it daily. Optional water filter doesn't seem to work with side water reservoir, but it works fine without the filter (standard configuration). We use filtered water from our fridge for the reservoir, so this isn't a big deal. Slightly loud while operating, but not so much to be distracting. Capacity has no problem keeping up with routine daily use (like filling a water glass every time we walk by), the external reservoir we refill every 1-2 days. We bought this for our camper, but use it every day at home! Can't get enough of the nugget ice! We bought a built-in ice machine for our previous home, and ice machines in general are expensive. That one was around $2000, and one of the less expensive models. This is about $500 for a counter-top model, and it takes up some space, but well worth the price if you like nugget ice. I haven't priced out any similar machines for comparison. Final thoughts - the hopper drips water every time it opens, would be nice to design something that keeps the water inside. A tray which sits in front catches the water. The water fills below the hopper and is pumped through the freezing mechanism which drops nuggets from the top. A drain hose in back hooks to the side tank to keep the water filled inside as it gets used. Melting ice falls back to the bottom and is recycled through the freezing mechanism. The optional filter sits in the bottom of the tank (below the hopper), but seems to restrict flow to the point that make-up water is not drawn from the side tank. Lifting the tank above the hopper level is sufficient to refill the internal water level for another batch of ice until the level runs low. Running the ice maker without the filter is no problem - it is included with a debris screen that is removed when you install the OPAL filter. It appears GE may have discontinued the filter as it is not available from their website, possibly due to this issue, however it is still available from Amazon (P4INKFILTR).
I would recommend this to a friend - Pros mentioned:WifiCons mentioned:Noise level
Rated 5 out of 5 stars
Works great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this because the ice maker went out on out fridge. It was easy to set up but weighed more than I thought. It is well built! The first few batches of ice had a plastic taste to them. It has slowly gone away with each use. Follow the directions that explain how to clean it out when you first set it up. The wireless connected flawlessly to a dual band net work. Some have complained about the noise it make (a bit loud until you get used to it), but you can just schedule it to make ice in the middle of the night with the app.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Ease of useCons mentioned:Price
Rated 4 out of 5 stars
Love my GE ice machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second ice machine. The first brand I chose was terrible. This machine is fantastic. It is easy to set up, easy to fill, and makes the perfect size ice. The only negative is that they ice tends to be hard and not soft chew and it is expensive. I would still purchase this exact machine, you get what you pay for! I love it!
I would recommend this to a friend





































