Customer Ratings & Reviews

This gadget is really good in providing ice nuggets as our refrigerator icemaker quit on us.

Bought it over a year ago. The wife loves me more now than before we had this. This makes the famous sonic ice as they call it. Easy to fill and easy to clean.

Unit makes great nugget ice relatively quickly. Makes plenty of ice for 2-4 people. My only complaints are that it is a bit noisy(sits next to large fridge and it is much noisier than its larger counterpart) and there is no water line connection option. I have to refill it with 1 gallon about once a week with average use by two adults.

Best purchase to date!!! If you love Sonic ice this machine is for you!! It’s not cheap but my my whole family enjoys this and it makes your drinks amazing!!! Easy to clean, and just makes me happy!

This has been a great investment! It keeps the ice and makes a good amount! It does take a lot of water but getting this one with the side tank is the way to go! Highly recommend!

It makes crunchy ice. No idea why but it makes the cokes taste better and more fizzy. Item is flawless so far. To the reviews that say its noisy, yea its just like a fridge. It makes sounds and goes through cycles but thats normal.

Love this ice machine! The ice nuggets are perfect and the production is super fast! I hesitated for a while because of the price, but its so worth it! At initial start up it can be a little noisy, but hey, it’s making ice, I expect some noise. No leaks and it makes a ton of ice in one go! Happy customer here !

Easy to set up, love the ice. Small enough to fit under cabinets, yet makes plenty of ice.

Great product, easy to set & use, fits perfectly on kitchen counter, & makes good solid ice very quickly

We love the ice but I find it very difficult to clean. It does make ice quickly. We do enjoy the quality of the ice. I use bottled water to prevent using any hard water that will damage the machine. I still find I need to constantly clean it. Having said this, I would still buy it again.

I obsessively looked for ice makers, watched so many comparison videos and ultimately decided on the GE Opal 2. We were buying bags of ice from Sonic which was hit or miss and inconvenient. House with 6 people who love nugget ice and this definitely produces. Easy to use, easy set up and easy cleanup.

Best little investment and worth every penny if you don't like refilling I've trays or don't have a fridge with an ice maker. It does take up a good amount of space and cleaning it can be tedious but I absolutely love my opal ice maker

works like a charm... great ice great value! I Would purchase again for sure...

I love this machine. Quick to make. Easy to use and install. It always makes more than enough so i bag it up and when we have luncheons at work i bring a few gallon bags into work and everyone goes crazy for it because it is "chewy ice". Honestly i can say this is one of the best buys i have done recently.

Love this ice machine, this is our 2nd one We have only had it a year and its already starting to give us problems (squeaking noises and stopped making ice)

This ice machine makes the best ice. It is softer than Sonic ice, which in my book makes it better. For the most part, the machine is pretty quiet. At times it can be loud, but it isn't very often. I did have to contact customer services after we had been using the ice maker for over a month about it defrosting too often. It took them a couple days to respond to my email, but they resolved the issue quickly. Worth the investment!

Love this ice maker! Its pricey but well worth it, easy to hook up right out the box. It did operate slow the first day which had me worried that it was defective but I guess it just needed to break in because by the second day it was making ice in no time! Super easy to operate and hook up to the app so you can turn on/off on a schedule or if your away and want to control it, just make sure you fill up the tank so it has enough water to make ice.

The GE Profile Opal nugget ice machine is amazing, love the side water. Very easy to set up and clean.

On the pricier side with respect to ice machines; however, the value it brings is worth it. We were buying bags of ice for awhile. The money and time spent driving to the store, checking out, and storing bags of ice have been reinvested into this machine and has already paid itself off. Upon reading the manual, setup was straight-forward even though it takes a bit of time starting it up for the first time — cleaning it after unpacking it. Once complete, ice was being made in about 20 minutes. We keep this side water tank filled with filtered water to produce clean ice nuggets. The side tank empties moderately fast once it gets going; therefore, we keep an eye on it when we're in the kitchen to see if it needs refilling. It sits next to our sink to easily clean/drain when required rather than having to move the unit — it's fairly heavy and awkward to move. Double check space requirements. Ours sits a half inch below our cabinets and extends the entire depth of the counter which includes the plastic tray for the scooper. We're trying to figure out how to keep the scooper clean since it sits out in the open on the front tray — everyday kitchen dust and grime.

Disclaimer, I have only had this device for about a month at the time of this review. Most negative reviews I see on here are people who either got a bad machine or start having issues months down the road with whining noises, etc... So far I have not had an issue with either. Ice is made very quickly, even though it is not refrigerated, the ice stays pretty solid and the container stays full. I eat a lot of ice when i get home in the evenings. I have the schedule set to start about an hour before I get home to run until midnight and the I have it run most of the weekend. The only negative thing I have so far si the app. Doing the schedule is a pain. It does not like "overnight" schedules, even though I set it to turn off at midnight. My fix was to change it to 11:59. And the app immediately says I need to clean my device. The machine does not indicate it needs cleaned, plus its new and I just cleaned it before I started using it. I bought it knowing I had total tech and could get it replaced or return it if it starts acting up, but so far, I have no need to use it. Its running great and I love the ice it makes.