Customer Ratings & Reviews

The GE Profile Opal nugget ice machine is amazing, love the side water. Very easy to set up and clean.

works like a charm... great ice great value! I Would purchase again for sure...

Best little investment and worth every penny if you don't like refilling I've trays or don't have a fridge with an ice maker. It does take up a good amount of space and cleaning it can be tedious but I absolutely love my opal ice maker

On the pricier side with respect to ice machines; however, the value it brings is worth it. We were buying bags of ice for awhile. The money and time spent driving to the store, checking out, and storing bags of ice have been reinvested into this machine and has already paid itself off. Upon reading the manual, setup was straight-forward even though it takes a bit of time starting it up for the first time — cleaning it after unpacking it. Once complete, ice was being made in about 20 minutes. We keep this side water tank filled with filtered water to produce clean ice nuggets. The side tank empties moderately fast once it gets going; therefore, we keep an eye on it when we're in the kitchen to see if it needs refilling. It sits next to our sink to easily clean/drain when required rather than having to move the unit — it's fairly heavy and awkward to move. Double check space requirements. Ours sits a half inch below our cabinets and extends the entire depth of the counter which includes the plastic tray for the scooper. We're trying to figure out how to keep the scooper clean since it sits out in the open on the front tray — everyday kitchen dust and grime.

Disclaimer, I have only had this device for about a month at the time of this review. Most negative reviews I see on here are people who either got a bad machine or start having issues months down the road with whining noises, etc... So far I have not had an issue with either. Ice is made very quickly, even though it is not refrigerated, the ice stays pretty solid and the container stays full. I eat a lot of ice when i get home in the evenings. I have the schedule set to start about an hour before I get home to run until midnight and the I have it run most of the weekend. The only negative thing I have so far si the app. Doing the schedule is a pain. It does not like "overnight" schedules, even though I set it to turn off at midnight. My fix was to change it to 11:59. And the app immediately says I need to clean my device. The machine does not indicate it needs cleaned, plus its new and I just cleaned it before I started using it. I bought it knowing I had total tech and could get it replaced or return it if it starts acting up, but so far, I have no need to use it. Its running great and I love the ice it makes.

Makes awesome Ice, but turns off automatically instead of continually making ice when it gets low via a sensor, so you have to remember to always turn it on. I believe at this price point it should have an always on feature that makes ice when the level drops below a certain point.

This is well worth it if you like the chewable ice that holds the flavor. Sonde works flawlessly. Pretty quiet and can control from your phone. Your guests will be impressed with your ice. Makes ice pretty fast will have plenty to go around. Has auto shut off when full and turns itself back on for more ice if you scoop some out. Took me a month to decide to purchase and glad I did. Should of purchased sooner.

We love this ice maker so far. It was easy to set up and it started making ice within a couple minutes of filling up. It's not to difficult to clean. It saves us a lot of time and space not having to fill up ice trays in the freezer.

Love it and has made everyone in my house drink more water just to have this ice! Easy setup, self cleaning, and can be left on 24/7 as it allows the ice to melt and remake it without watering down the tank. Tank capacity also is perfect and ice is made very quickly

Love this ice maker! The ice stays cold, easy to clean machine, the ice stays nuggets if you decide to store bags in freezer. The fact that you can program it to make ice when you want is very convenient. And it does not leak or make a mess. I would highly recommend!

Got this for my wife, I have ended up using it more than her. Perfect for mixed drinks. Read a lot of bad reviews about how loud the machine is and that it stops working, in some cases, as soon as a couple days. It is not silent, but reasonably quiet. Gets slightly louder when it first starts making ice, then gets quieter within minutes. Runs great as of now and has not had any issues.

This works great! It fills up fast it’s easy to clean. Absolutely love it!

This is a great ice machine. However, I wish it were quieter and sometimes it makes a squealing sound. Not good for the ears.

Makes ice just like sonic. Perfect chewable ice, all of the hype is true. Wife and kids love it. Super easy to fill and clean. Would definitely recommend to anyone on the fence about it. Ordered online and picked up curbside within an hour. Simple setup and was making ice almost instantly. Nowhere near as loud as i thought it would be, you can tell when it’s on but easy to forget about it.

I like the texture and size of the ice cubes. It's great if you love chewing ice. I only had this ice maker for under a month and it's already making a squeaking noise. Kind of disappointed in that. I would expect to start hearing this type of noise at least 6 months after purchasing for the price I paid for it.

What is it about women and chew ice (nuggets)? I bought this for my wife’s birthday after years of her asking for the discontinued Scottsman under-counter nugget machine. The empty GE box on the street attracted all the neighborhood house wives. Huge hit. It makes a racket and needs cleaning once a month but it is worth it. Endless Moscow mules make us the hit of the subdivision!

The GE opal ice maker is awesome within minutes you have a cup of ice. Family loves the little nuggets it makes. Its nice and compact to sit on countertop we love it!

Set up was a bit confusing, but figured it out. The ice is amazing! After cleaning the 1st time, the machine started to screech very loudly. Looked at the manual and followed the process for deep cleaning, but the screeching only got louder. It is a trade off, amazing pellet ice, but it is very loud when making ice.

Seems expensive but well worth the money. - Easy assembly - Makes a lot of ice quickly. - Ice actually better than what you get in restaurants or convenience stores. Soft and crunchy at the same time. - Ice is slow to melt. Unlike other counter top makers which melt quickly - Makes drinks colder(don’t ask me how, may be my imagination) - Good size ice bucket. Stays full all day. - We got the black stainless which looks great on the counter top and matches larger appliances. - It’s not ugly like some other counter top ice makers. Very sleek with good lines and lighting. Yes the ice bucket has an adjustable light! Very nice feature. - if you are familiar with the large under counter ice maker (the $3k one). This is the same thing only smaller and made for the counter. - Reservoir easy to remove and fill. On the negative side: - Water drips from the bucket every time you open it to get ice. Be sure to use the drip tray. - Not in the instructions, but bucket must be securely closed to continue operation. Otherwise unit shuts off and ice melts - When bucket is full, ice making stops and does not always start again until bucket is opened and closed. Meaning when ice melts, it continues to melt and doesn’t re-fill automatically. Doesn’t happen all the time. - Uses a lot of water. I am filling the tank almost every day, Good news, it’s extremely easy to do.

We just love getting clean fresh nugget ice from this machine. It makes ice fast and the ice bin is fairly large. It was a breeze to set up. It can be a bit noisy when it is defrosting and descaling but otherwise is very quiet. One of our better buys for sure.