Customer Ratings & Reviews

Makes ice just like sonic. Perfect chewable ice, all of the hype is true. Wife and kids love it. Super easy to fill and clean. Would definitely recommend to anyone on the fence about it. Ordered online and picked up curbside within an hour. Simple setup and was making ice almost instantly. Nowhere near as loud as i thought it would be, you can tell when it’s on but easy to forget about it.

What is it about women and chew ice (nuggets)? I bought this for my wife’s birthday after years of her asking for the discontinued Scottsman under-counter nugget machine. The empty GE box on the street attracted all the neighborhood house wives. Huge hit. It makes a racket and needs cleaning once a month but it is worth it. Endless Moscow mules make us the hit of the subdivision!

I like the texture and size of the ice cubes. It's great if you love chewing ice. I only had this ice maker for under a month and it's already making a squeaking noise. Kind of disappointed in that. I would expect to start hearing this type of noise at least 6 months after purchasing for the price I paid for it.

Set up was a bit confusing, but figured it out. The ice is amazing! After cleaning the 1st time, the machine started to screech very loudly. Looked at the manual and followed the process for deep cleaning, but the screeching only got louder. It is a trade off, amazing pellet ice, but it is very loud when making ice.

Seems expensive but well worth the money. - Easy assembly - Makes a lot of ice quickly. - Ice actually better than what you get in restaurants or convenience stores. Soft and crunchy at the same time. - Ice is slow to melt. Unlike other counter top makers which melt quickly - Makes drinks colder(don’t ask me how, may be my imagination) - Good size ice bucket. Stays full all day. - We got the black stainless which looks great on the counter top and matches larger appliances. - It’s not ugly like some other counter top ice makers. Very sleek with good lines and lighting. Yes the ice bucket has an adjustable light! Very nice feature. - if you are familiar with the large under counter ice maker (the $3k one). This is the same thing only smaller and made for the counter. - Reservoir easy to remove and fill. On the negative side: - Water drips from the bucket every time you open it to get ice. Be sure to use the drip tray. - Not in the instructions, but bucket must be securely closed to continue operation. Otherwise unit shuts off and ice melts - When bucket is full, ice making stops and does not always start again until bucket is opened and closed. Meaning when ice melts, it continues to melt and doesn’t re-fill automatically. Doesn’t happen all the time. - Uses a lot of water. I am filling the tank almost every day, Good news, it’s extremely easy to do.

Makes very good chewy ice. Expected a little more for the purchase price but it does what it’s supposed to.

This was a gift. My daughter’s family loves it. Quickly makes ice. Just the right size. Fits nicely under the cabinets. Just in time for summer!

My wife loves this. It makes "chick-fil-a" ice. The nuggets are chewable and great to add to drinks. The model with the extra water tank is a must or you will be filling it up constantly. I know people that have the older model without the side tank and the are not as happy.

It works great, I like the extra water. Ice tastes great. Perfect for soft drinks, cocktails, water, all you want to drink in the summer! It is quiet and it makes ice quickly. I do not know if it is fast enough for several people getting ice daily, but I use a lot of ice when I work remotely and it has been just fine.

Great countertop ice maker. It makes ice fairly quickly. Some reviews complained it was a bit loud but we don't find it any worse than our fridge. It is larger than I had anticipated. Admittedly I did not check the measurements before purchase. But it fits under my cabinet with about 1/2" to spare. Makes great crushed ice and refills rather quickly. Very happy with the purchase!

Great little ice maker. If you are looking for a nugget ice maker, this is a fantastic little machine. Need the side tank to keep ice bucket full. If you stay on the cleaning and use filtered water the machine works perfectly.

Just amazing!! Worth the price!! The ice chips are soft and just perfect to nibble on. The ice maker reminds you when it needs to be cleaned, which makes it super easy for busy people. The cleaning is super easy. Highly recommend!!

I purchased this ice maker because we always had issues running out of ice. We are a family of four and use a lot of ice with our drinks and the ice maker in the fridge could never keep up. My wife had seen the Tik Tok videos and had mentioned she wanted one so I broke down and bought one without doing any research, wish I had looked into it better. The good: it makes ice fast, it takes about 15 minutes to make a full bin. It makes nugget ice, which my wife and the kids like It looks pretty good on the counter The bad: it has to be cleaned quite often, usually in my house about every two and a half weeks. Cleaning it involves leaving the machine with vinegar for 18 hours, which means you spend a day and a half without being able to use it. GE states that depending on where you live cleaning has to be done about every two weeks to once a month. The ice bin is not refrigerated so at night when not in use ice melts which means when you wake up in the morning about a third of the ice has melted. Cleaning involves using a bit more than a half a gallon of vinegar and lots of water to rinse out, this thing can get expensive to clean. Overall if I had to do it again I would do more research. I can’t believe all the ice nuggets maker in the market have such a tedious cleaning process. I have also seen other brands which are much cheaper so I’m not sure the difference but this machine is not cheap and neither is the upkeep. Before you buy this thing make sure you are ok with the cleaning process.

I love my nugget ice maker. I like its design and It is small enough to fit on my counter. Unfortunately, it requires weekly sanitization and cleaning every 2-3 weeks and has a filter that needs to be changed periodically.

Great ice maker if you like the same little cube it is an ice maker for you. But there no function to change to make different cubes. But it is a little pricey.

So far, so good. The initial cleaning was a bit much and I can't say I am looking forward to doing it once a week. I have ready many reviews that have me scared for the longevity of the product though so I will make a point to do the cleaning. The ice being produced right now is great. Love it at the moment. It is a little noisy though when it's making the nuggets.

First of all, it's cool that Best Buy proactively reaches out for a review 30 days after using an appliance. The GE Profile Opal 2.0 makes incredible ice. You cannot fully utilize the ice maker without the water reservoir however. That's essential. But to be honest, I almost returned it last week. The reservoir hose to fill the ice maker is at the same level of the machine so the water doesn't flow into the machine very easily. Continually we were shaking the reservoir and the hose to get the water to move into the machine. It actually stopped producing ice several times so I finally tried using vinegar to clean it through it's cleaning cycle. That didn't help. Then I read to unplug the machine for 4 hours and i did and since then we haven't had any real issues. I also elevated the reservoir several inches higher to help the water flow into the machine. It can be painfully quirky but if you are serious about your ice, it's worth it.

Amazing product: easy set-up, easy to clean, begins making (the best) ice within 15 minutes. Hands down a must have for those that appreciate ice. The ice is identical to Sonic’s which is great for juice (absorbs part of juice for the slushy feel when you chew it). I put this in my Yeti in the morning and the ice is still there when I return many hours later. Push buy and treat yourself!

Purchased this about 3 weeks ago and so happy we did! Makes great ice and easy on the teeth. Would definitely recommend!

Love, love, love this ice machine. If you owned the first one, this new one has loads of worthy improvements. It's faster to start up. It keeps the ice frozen in the bin longer. There are more fans cooling the system, but crazy enough, it's actually quieter. The water tank is a great improvement if you weren't able to get that add-on for the original. Love the good ice, can't ever go back!